I was a teenager working weekends at a local shop to me in the last decade 🤯. I was wearing shorts, it was a blistering hot day, they were board shorts (as was the fashion at the time) and I was stocking up using a stool to reach the top shelf. An old man came into the shop and made a comment on my lovely ankles! 🫤 I didn't lknow whether to put him in the perv category or take the compliment!
I work on the Tube in London and two customers stand out. One obviously hated women. He asked for a ticket to a national rail station (ticket offices were open at the time) and I said he had to go to the "big" station upstairs. He got really mad at me because he'd waited about 15 minutes on the queue, and started calling me useless, and pointless and stupid. He was really laying into me. I can take most things but when I'm trying to be helpful and people say I'm stupid I get very upset. In the end 2 of my male colleagues had to "advise him" to leave before they called the police. He has a go at them too but one of my supervisors was a big man with a mean look in his eye (he's actually very nice if you know him) and this man left with hus tail between his legs.
Another man went through the barriers using his (platinum) credit card, saw that the train was 5 minutes away, changed his mind and tapped out again. He had his son with him m, who I'd say was about 8. This man asked me for his money back but I explained to him that he needed to go online, make an account, and claim it back that way. He was INCANDESCENT with rage. It soon became obvious to me he didn't use the Tube often because he didn't know how contactless payment worked. He shouted at me virtually with our noses touching. He demanded to see a manager (I showed him my badge, I am one...) and then he screamed at me, like proper ear splitting screaming. All I could think about was his boy, and how embarrassed he must have been (I was suffering EA at home too, so it was very upsetting for me). I sheepishly gave him the customer services card and he stormed off. I was shaking for the rest of my shift.
Another one was two people in Muslim dress who wanted to take a massive unit of shelves onto the tube. Our limit is two metres, because of safety reasons, but thus unit was far bigger. Anyway, I said, sorry, the limit is 2 metres. They were annoyed but left the station. An hour later, a journalist from a well-known rag turned up, asking why I was turning down service to Muslims, and did I know that was against the law? Colleagues of mine have been targeted by journalists before so I kept shtum but said, go and speak to the Press Office. In the end CCTV showed I'd taken the right course of action which had nothing to do with the customers' religion.
I gave more but London is batshit and I haven't the time!