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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think care company should pay for toilet roll and cleaning products

28 replies

Dayoneor · 13/04/2024 23:14

I have a care company in a number of hours a day. The carers have free run of the downstairs toilet using excessive amounts of toilet roll also cleaning spray and hand wash. This annoys me a bit as they wouldn’t even cover £1 parking for me yet use all that for free. Aibu to think the manager should pay for their own supplies as they would do if it was an office setting.

OP posts:
Dayoneor · 13/04/2024 23:15

I’m obviously on a low income myself so don’t see why I should have to provide free toilet roll to them. They also help themselves to things in my home without asking eg their company pen ran out to write notes they now have one of mine they are using didn’t ask

OP posts:
Daffidale · 13/04/2024 23:17

Good grief sorry but no YABU
You’re expected to provide basic stuff they need. You can’t charge them for using the toilet

Dacadactyl · 13/04/2024 23:17

There is a crisis in funding social care.

YABU to expect the state to cover costs such as loo roll, hand-wash and cleaning spray.

HelloMiss · 13/04/2024 23:19

Eh?? You begrudge use of a pen?!? To write up notes in you I assume? WOW

DoreenonTill8 · 13/04/2024 23:22

Why would the company pay for the parking for you?

pelotonaddiction · 13/04/2024 23:23

They shouldn't be using that much. But they don't have the opportunity to go home and some toilets you really don't want to use
I probably went once a shift at someone's house and then timed another when I was at a place that had a public toilet

FUPAgirl · 13/04/2024 23:25

Aw come on OP, if they're there for several hours then of course they will need the bathroom during that period. Would you prefer they didn't clean their hands?

FUPAgirl · 13/04/2024 23:25

Also, why are they having to clean for you? Or are they using the cleaning spray to clean the loo after they use it?

HelloMiss · 13/04/2024 23:26

Maybe you will suddenly find you have no carers?

Pick your battles

Upallnight2 · 13/04/2024 23:28

I'd be glad they're washing their hands properly tbh

Sometimeswinning · 13/04/2024 23:28

I thought you were going to say helping themselves to stuff from your kitchen! A pen? Maybe you need to focus your energy elsewhere.

ElloiseMcTavish · 13/04/2024 23:29

If they weren’t washing their hands, cleaning after they’d used the wash hand basin etc you’d be whining. You actually expect them to bring toilet roll? This thread can’t be serious, no one is this batshit.

Grimchmas · 13/04/2024 23:36

Presumably they are using the cleaning spray to clean your home? And the hand-wash to clean their hands before they perform caring duties for you or touch your property, in order to prevent sickness in you from their germs?

I'm sorry that things are so tight for you that you are worrying about the cost of a pen or loo roll.

JockTamsonsBairns · 14/04/2024 01:26

I'm a domiciliary care worker, and have been for 28 years. I'm genuinely sorry that you feel like you're being taken advantage of - that's not acceptable at all.

I will say, however, that the conditions we have to work in are also not acceptable. I work 16 hour days, with no breaks, and no access to toilet facilities.
If a client allows me to use the bathroom, I am incredibly grateful for this.

If I worked on a supermarket checkout, I would be entitled to a break to use the toilet - and, I would be on a higher rate of pay.

Recruitment and retention in Adult Social Care is at crisis point, because the conditions we work in are barbaric - and our pay rates are below NMW.

The NHS is in crisis, because they cannot discharge people without a package of care at home. This leads to a backlog of the medically well "Bed blocking".

Care workers are leaving the sector in droves. Our working conditions are hellish. Folk wouldn't believe it, and they likely wouldn't care.

Please let your carers use your toilet facilities. It might feel like an annoyance to you, but it means the world to us.

I can't think of any other job where staff are generally expected to pee behind a bush in public.

ShalommJackie · 14/04/2024 02:17

So you want them to wee or poo and then use their own toilet roll or no toilet roll and then not wash their hands and then care for you?

That's rank

KittenKins · 14/04/2024 03:24

I have 24hr, waking night care. I cover the costs of the cleaning stuff for the team bathroom & toilet roll. The office cover pens but most of the documentation is online.

At one point my provider stated they would provide toilet roll, but it never happened. It's just another expense of having care I'm afraid. On another package apparently the team take turns in purchasing it, but I wouldn't want to risk my care team over this.

The cost comes out of my shopping budget, & it can impact what I have available to spend on food sometimes. Low incomes can be very tight. My lot use 20 toilet rolls over a month, compared to the 3 for my other visitors.

Experiment with different quality of toilet roll. I found, like kitchen roll it doesn't matter if I buy quality stuff or the cheapest, it's used at the same rate. I bulk buy, & then have a few of those rolls kept separate because not everyone let's me know when I'm running low.

WearyAuldWumman · 14/04/2024 03:44

HelloMiss · 13/04/2024 23:19

Eh?? You begrudge use of a pen?!? To write up notes in you I assume? WOW

I think that OP means that they took her pen away. I don't think she's begrudging the use of it. (That used to happen when we had carers in for my mother - a carer would borrow a pen and forget to return it.)

Humptydum · 14/04/2024 03:47

Do you value your carers, OP?

Itislate · 14/04/2024 06:26

i would be very pleased that they took personal hygiene to a good level - especially as they are handling things around the house.
It sounds like you are unhappy about everything.

nothingsforgotten · 14/04/2024 06:35

YABVU.

IKnowYouBetterThanThat · 14/04/2024 06:45

Tbf OP isn't suggesting the carers buy the toilet roll. She would like it provided by the care company - the owners of which are probably significantly more well heeled than either op or her carers. It's not likely to happen though so I would do as a pp suggested and bulk buy cheaper stuff if possible.

SkyBloo · 14/04/2024 06:52

If the issue is that they seem to using vast amounts, can you lock surplus stuff away in cupboards and leave a bit less out? You do have to allow people to use the loo/wash hands etc, but you don't have to put up with people who use half a roll every time they go for a wee.

Buy a very inexpensive bar of soap to have out.

Are they using your loo roll to dry their hands instead of the towel, for sanitary reasons/avoiding sharing the towel? I'd talk to the care company about how this can be avoided as it will use vast amounts and isn't good for the environment.

LakeTiticaca · 14/04/2024 08:24

@JockTamsonsBairns nobody is forced to work 16 hours a day without a break. Why don't you just inform your employer you cant/won't work after XX time and go home?

Londonrach1 · 14/04/2024 08:27

Yabu. Poor carers. You know they on a low income too. Buy a bar of soap, have a clean towel ready and a toilet roll etc.

Forhecksake · 14/04/2024 08:39

LakeTiticaca · 14/04/2024 08:24

@JockTamsonsBairns nobody is forced to work 16 hours a day without a break. Why don't you just inform your employer you cant/won't work after XX time and go home?

I think you're a bit naive about how care at home works. 16 hours without a break is not uncommon trying to fit in everything that needs to happen.