Please can I have some advice. Just for context I am really struggling mentally even before all this issue and I cannot cope. Some advice rather than making me feel even worse would be really appreciated.
We owe inland revenue over 55 thousand pounds. I have no idea how to deal with it. In 2015 I applied for child benefit which I thought everyone gets. As husband was higher earner it was done through his national insurance. What I didn’t realise at the time was any income over 50k must do a self assessment every year. We didn’t and got no letters at all. Sometime on 2020/2021 we got letters backdating all the years we didn’t do SA. We did the SA and stopped child benefit. Everytime we talk to the tax people we get different advice. Last conversation was that there was a mistake in our SA that’s why there’s a high figure showing. We filled out the paperwork etc. and write a letter and we’re told to wait 6 weeks. We just got a letter now saying we do owe that amount and there was no mistake.
our accountant (well my mums accountant) has been crap. He’s been dealing since 1.5 years and we keep paying him but he’s gone nothing. We can’t sleep and are stressed out. I’m going to call tax people tomorrow 8am but I know they will not speak to me. My husband is going through deep depression and won’t get up early enough to be first in line to talk to them. I’m so lost I don’t know what to do. My accountant has ignored all my emails.
Everyday we are being charged penalty charges which are half of the amount we owe.