... and we're back to the Luddites.
When politicians talk about the need to improve productivity in the UK, improving computer skills is the nuts and bolts stuff they should be addressing. The basics should be taught in schools, but the best way to learn is by doing, so employers and universities should be assessing skills and providing good compulsory training and support to improve efficiency.
I'm 62. I didn't grow up with computers. I learned to touch type as a student because I thought it might be useful, using a manual portable typewriter. Years later I occasionally got a chance to try out some early word processing software on a desktop PC at work, but this was all before most workplaces had a computer on every desk, long before most places had email or even word processors. I went on maternity leave in the early 1990s and took a career break of a few years when my children were small.
Fortunately for me before I went back to full-time work I was able to go on a cheap course at our local FE college to learn the basics of Microsoft Office (European Computer Driving Licence, no idea if that still exists). We went through the basics of each application and had a test under exam conditions at the end of each module. I learned all the basics of Word, Excel, PowerPoint, Outlook and file organisation and a little bit about databases. I loved it, and it gave me the confidence to look things up for myself and try to learn how to do some of the more advanced stuff as and when I thought it would be helpful.
In the late 1990s and early 2000s my employer (a university) provided pretty good face to face training on this kind of thing, but then phased it out. Big mistake. I could see that my colleagues' IT skills and confidence varied massively, but nobody seemed bothered about this or tried to remedy it. I vividly remember sitting beside someone entering marks onto SITS, the student database, and every time he wanted to copy and paste he did it from the menu instead of using Ctrl C, X and V. So sloooooow. He was not the kind of person who would have been grateful or gracious if I'd tried to point this out, though, so I bit my tongue.