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BG should be renamed Dick Turpin. Alternatives?

7 replies

MiMiChuna · 09/03/2024 06:12

I've been a BG Homecare customer for years, over a decade. Watched the price creep up but every year for the past several years I've negotiated a significant reduction due to issues with unattended appts, rude workmen etc.

My renewal has come thru & it's over £600! Last yr was around £350. We had 1 call out last year, very straightforward job. Issues with that job meant I negotiated some refund during the year. I would usually renegotiate now basedon yrs of loyalty & umpteen crappy call out complaints.

But I'm fed up of the renewal dance.

Can anyone recommend an alternative that covers gas, heating, electric, plumbing & drains? Who are reasonable ££ reliable and give a good level of service?

(I'm also annoyed at BG role in force fitting prepay meters to vulnerable ppl during a COLC bur that's an aside)

OP posts:
AllEars112232 · 09/03/2024 06:25

I've never paid for this type of service as its a total waste of money.
Use a local gas engineer for regular services. Put the money saved into an emergency account.

pootlin · 09/03/2024 06:25

£600 is a lot. Where are you based? Local companies are often cheaper and better.

Saucery · 09/03/2024 06:31

Find a local company who offers a similar scheme. The one we use does, although I’m not signed up to it. Still get reminders for boiler and gas fire servicing etc and pay for those individually (about £80 for boiler and the same for 2 gas fires).
Even when we had our 25 year old boiler it didn’t cost us £600 a year to fix!
BG are sharks, I wouldn’t touch their maintenance services with a barge pole.

OneFrenchEgg · 09/03/2024 06:33

I think it's one of those insurances that can be invaluable if something goes wrong. They replaced our hot water cistern free of charge due to a fault (they hadn't installed it and it was about 15 years old). They've also come out quickly if there's a problem. Ours is £25 a month, don't think we have radiators included.

BorisIsACuntWaffle · 09/03/2024 06:42

Home serve. Or several bank accounts come with this cover. Halifax (we pay for it but it has other things that are useful too)

parietal · 09/03/2024 07:04

Put the £25 per month in a savings account and let it build up. Then you can spend it on a new boiler if you need it.

This only works if you have enough of a savings cushion to get started but it is another reason why life is cheaper for rich people

MiMiChuna · 09/03/2024 20:07

I reqlly want a full homecover-type insurance so I don't need to stress about finding reliable workmen or being ripped off. As a lone parent, it can feel vulnerable dealing with workmen in emergency situations.

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