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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Pharmacies shouldn't shut for lunch anymore

264 replies

MrsBrie · 05/03/2024 13:58

Hi,

It just seems so old fashioned and unnecessary and I don't see any argument for it. Yes, everyone is entitled to a lunch break - of course, but why does the entire pharmacy need to close? Can't they stagger the staff lunch breaks, like everywhere else?

It's not like it's not an important place? What about the people who need their prescriptions and can only pick it up in that hour? I suspect that's a lot of people.

Also, with GPs now really encouraging people to see their pharmacists first, this just seems even more unjustified.

Assuming it's not just me who thinks this?...

OP posts:
Silvers11 · 05/03/2024 20:19

CormorantStrikesBack · 05/03/2024 14:02

People would kick off so much it’s probably easier to shut.

Yes I would agree with this ^^

In addition, in small pharmacies they may only have one other member of staff dealing with the face to face customers. Makes more sense for them to take their lunch at the same time.

CormorantStrikesBack · 05/03/2024 20:22

penjil · 05/03/2024 19:14

Yes, we get that.

But why can't there be 2 pharmacists?

Surely most busy places would need 2 anyway.

Or is it a case of cost-cutting and making the patients wait?!

Most small pharmacies are independent ones. Even the chain ones may be a franchise run by one person, sole trader.

Pharmacies are in financial crisis due to the cost of drugs going up but being restricted by how much they get paid back by the govt for prescriptions. They are sometimes selling stuff at a loss.

They can’t afford to employ another pharmacist and there’s a massive shortage anyway. Same as a lot of the rest of the healthcare sector.

echt · 05/03/2024 20:22

ArseInTheCoOpWindow · 05/03/2024 19:05

Well now a local boots in an incredibly busy popular area closes at lunchtime.

It never used to. They just didn’t dispense prescriptions then. And it was always really really busy ( massive student area)

Then for no reason, it started closing at lunch time. People are constantly walking up to it and trying to open the doors. There were 23 people waiting to get in last week

And it still continues to shut. Why?

I'm pretty sure they'd have had a reason. Have you asked them?

MissTrip82 · 05/03/2024 20:32

Interesting, where I am the vast majority of pharmacy profit is made from selling stuff that has nothing to do with evidence-based healthcare and so requires no pharmacist input (other than to turn a blind eye to the guff that’s sold).

Altho loving the shock at the idea of healthcare workers not getting a lunch break….hahahahaahahahahahahahahahaashaha

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

Londonrach1 · 05/03/2024 20:36

Depends if their enough staff as they allowed to eat and go to the toilet...ex NHS member here who knows what it's like..we do need to use the toilet.. if just one pharmacist totally understand them closing for lunch

CormorantStrikesBack · 05/03/2024 20:37

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

They shouldn’t have to. For employment purposes they legally have to have a break. Being on the premises isn’t good enough because they have to be available to check stuff, answer questions, etc. which they shouldn’t have to be doing on an unpaid lunch break. It’s also important they’re rested/have a break so they are less likely to make errors due to being overworked

CormorantStrikesBack · 05/03/2024 20:39

If my boss told me I had to take my unpaid break on the premises and deal with stuff I wouldn’t be impressed. Oh hang on, I worked on a labour ward for 15 years, it’s one reason I left. Being treated like that.

duckcalledbill · 05/03/2024 20:40

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

normally People aren’t paid for their lunch break so would be quite difficult to dictate what they do with it or where they do.

mathanxiety · 05/03/2024 20:42

midgetastic · 05/03/2024 17:41

They keep their doors open and people will be kicking off about why can't they get their medication now

Plus you do know that in other countries ( including those with less poverty ) all shops might shut for lunch and all day Sundays and half day mid week and the world doesn't fall apart

I live in a country where pharmacies are open 7 days a week, some are open 24 hours, and most are open 12 hours daily, with no "closed for lunch" issues.

mathanxiety · 05/03/2024 20:43

taxguru · 05/03/2024 18:59

What's the logic in needing a qualified pharmacist to hand over the drugs across the counter, but then have them delivered in vans by unqualified delivery drivers?? I've never worked that one out.

Our village pharmacy had a problem with struggling to get a locum pharmacist for nearly a week, last year. My drugs had been made up and signed off, but the counter staff couldn't hand them over without a pharmacist being present. I went home and then rang them up and asked them to deliver it, and it turned up the next day, happily handed over by a van driver.

Doesn't make any sense!

This.

Simonjt · 05/03/2024 20:49

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

If they’re working they aren’t on a break, how would them being on the premises enable a prescription to be made up and signed if they’re on a break?

cremebrulait · 05/03/2024 20:51

example: my pharmacy is open 8-19h m to f and open Saturday 9-2. They always need a pharmacist on duty. Clearly my pharmacy has at least 2 pharmacists. Maybe your pharmacy has only 1. There is also a pharmacist shortage.

msbevvy · 05/03/2024 20:52

This is news to me.
I have never encountered a pharmacy that is closed for lunch. The one near us is always extremely busy and I think the pharmacist must be taking her breaks on the premises.

DistinguishedSocialCommentator · 05/03/2024 20:53

The ones near us are now all opening all day and not closing for lunch. This is becuse the one that did knew it lost a lot of business from workers on lunch break wanting their goods.

Vergeofbreakdown23 · 05/03/2024 20:54

Is this still a thing then? I only know of one pharmacy in a ten mile radius to me that closes for lunch but none of the others do

Toddlerteaplease · 05/03/2024 20:56

Because there is only one pharmacist, and you'd be complaining if you were told to come back later because the pharmacist is on their lunch.

EarringsandLipstick · 05/03/2024 20:56

msbevvy · 05/03/2024 20:52

This is news to me.
I have never encountered a pharmacy that is closed for lunch. The one near us is always extremely busy and I think the pharmacist must be taking her breaks on the premises.

More than likely.

My DSis, a pharmacist, will try to quickly eat half a sandwich or rely on one of the assistants to bring her something. She doesn't take a lunch break. Not great but the nature of her work.

Differentstarts · 05/03/2024 21:26

It's an hour, yabvu I'm sure you can fit your day around it if it's that important. I'm on daily prescriptions and I manage just fine to get my meds without expecting the pharmacy not to eat or drink all day

WeightoftheWorld · 05/03/2024 21:32

EarringsandLipstick · 05/03/2024 20:56

More than likely.

My DSis, a pharmacist, will try to quickly eat half a sandwich or rely on one of the assistants to bring her something. She doesn't take a lunch break. Not great but the nature of her work.

I don't agree that's the 'nature of her work' or at least it doesn't have to be. Decades of deliberate underfunding and mismanagement of healthcare in this country has resulted in a race to the bottom of employment conditions for healthcare workers and it's a disgrace. Your sister should be able to take a peacefu lunch break and rest. We want well-rested, calm pharmacists not stressed and overworked ones that then make mistakes and/or burn out young and leave the profession early.

One of the reasons for the shortage of community pharmacists too is that so many are leaving to work in primary care where the employment conditions are generally improved. A close relative did this and a number of his friends from uni have done the same.

YouAndMeAndThem · 05/03/2024 21:38

Re the question about delivery being allowed when you can't hand out meds without a pharmacist. We hand the dispensed medication to the delivery driver with the Pharmacist there, same as we would hand out medication to the patient. Once it goes to the driver, it's no longer the Pharmacist responsibility, same as handing to the customer. It then becomes the driver/delivery companies responsibility to get the meds to the right place.

bakebeans · 05/03/2024 21:42

OhmygodDont · 05/03/2024 14:00

Ask those who’s prescriptions haven’t yet been processed to come back but be open to accept the prescription and to deal with other over the counter items.

Some larger pharmacies do such as Asda or Boots but the person won't get their meds without the actual pharmacist.
you forget that many are only small businesses with sometimes only 2-3 members of staff including the actual pharmacist.

IOweMySanityToBasilParsley · 05/03/2024 21:54

CagneyAndLazy · 05/03/2024 17:03

Why don't YOU have your lunch at a different time, OP?

You think the pharmacist is being unreasonable having a lunch break at...well... lunchtime, but it's ok for other people?

Absolutely this

SaffronSpice · 05/03/2024 22:00

IOweMySanityToBasilParsley · 05/03/2024 21:54

Absolutely this

To be fair, an awful lot of people don’t get lunch at ‘lunch time’.