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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AirBnB/holiday cottage owners 'popping in'

109 replies

bringincrazyback · 27/02/2024 20:38

Wondering what people's thoughts are on this. I'm talking about when the owner pops in on the first day to 'check you're settling in OK' (and, I've always assumed, to check the tenants aren't savages trashing the place 😄)

Also, if you own a holiday property, is it something you tend to do?

Will explain context later (longstanding member btw, not a researcher or anything 😄)

YABU = I like it/do it
YANBU = I don't like it/do it

OP posts:
Zwicky · 29/02/2024 14:34

I much prefer a key box and no interaction. I’m moderately social, I don’t hate people or hate smalltalk.
I don’t like pressure to arrive at a certain time, I don’t like having a lot of messages to respond to about my arrival time, I don’t want passive aggressive comments about not trashing the place. I don’t want to make smalltalk when I’ve been on a long journey and have a load of bags and children and tonight’s dinner and shopping to sort out. I don’t want to be “visitor ready” the whole time I’m there. I’m VERY time poor, those few days of not having anyone make social demands on me are what I’m paying for. If I’m staying in a hostel or a b&b or a “homestay” then fair enough buy I’m not, I’m paying for private use and that’s what I want.
I’ve had 3 stays on farms where the owners are there on site, 2 in the UK and one in Europe. Both the UK ones had lovely hosts who never made me feel uncomfortable or awkward but the one in Europe was a massive pita. constantly criticised my kids, my dh, our food, our car, our activities. Put me right off staying anywhere with a host within a million miles.

ns87 · 29/02/2024 14:50

I would hate that, would make me paranoid my whole stay.

CloudPop · 29/02/2024 15:32

WalterFence · 29/02/2024 14:19

To add- I think a lot of this is down to amateur letters who fancy a bit of money for nothing but haven’t grasped that, if people are paying for exclusive use, they actually expect to get what they’ve paid for.

This. We stayed in a place where there was a list of instructions as to the jobs we needed to do on their behalf. I'm sure they were lovely people but hadn't twigged that the downside of making all that money is that the place is solely occupied by someone else for the duration.

HoneyWogan · 29/02/2024 17:38

You also get terrible regular landlords, who are more than happy to take people's money in full payment of the market rent in exchange for exclusive private use of the property, but then also somehow see it that they're doing the tenants a massive favour by letting them live here.

RamanaBanana · 29/02/2024 20:11

LittleMissUnreasonable · 29/02/2024 14:11

@RamanaBanana
I don't want to stand chatting to you, I'm not the least bit interested in you.
I'm here to relax on holiday, not entertain you.
We stayed at a place once where the owner thought he could just turn up when he pleased, until my husband angrily asked him what the hell he was doing, was he trying to catch our teenage daughter naked or something?

You and your husband sound utterly deranged accusing the guy of paedophilic behaviour for popping around to his own property. He was probably not in the slightest bit interested in you either but wanted to check the house/see if you'd settled in etc.

What, every day we were there?
Just walking in to ' see if we were ok ' at random times, and we're the deranged ones?
Nope.

Painalloverallthetime · 29/02/2024 23:37

We stayed in a nice place with an indoor pool once that was attached to the owners property. I lost count of the amount of times she rocked up just to mention one thing or another. They kept bees and chickens so she turned up to offer honey and eggs on separate occasions. Popped out to say hello when we had sat down outside to eat breakfast one morning, it was so awkward having to make small talk as our fry up was going cold. She let herself into the pool area countless times when we were using it, once to give me a freezer drawer she'd ordered as the one in the house had broken. I hadn't even used the freezer but it was urgent enough that I had to stand there making small talk in my swimming costume! It really spoilt the week and it wasn't cheap. Never again would I stay somewhere joined to the owners property! The freezer drawer definitely could have waited until change over day, it was not urgent enough to hand over when we were swimming fgs.

PrincessFiorimonde · 01/03/2024 00:08

I've never stayed in an AirBnB, but DP and I have twice rented similar sort of places in Spain.

With one, we had no face-to-face contact with the owners. There was a key safe. They texted me the day we arrived and said to get in touch if there were any problems. The only other contact was the day before we left, when they texted to say no new guests were due for another couple of days, so if we wanted to leave a bit later than the agreed check-out time, that would be fine.

With the other one, the guy met us at the place to give us the keys, show us how the washing machine, TV, etc. worked and point out the folder containing information on both the apartment and the town. He probably didn't need to do anything other than hand over the keys (because the info folder explained all), but he was nice and friendly, so all fine. He'd also put stuff like a bottle of wine, some cheese and chorizo in the fridge for us.

A couple of days later he came round with a huge bag of veg from his allotment. There was so much that we couldn't eat it all before we left. We were very grateful for his generosity, though we did wonder if he would keep popping round. But he didn't - it was just that one visit in the 3 weeks we were there.

A key point is that he rang the doorbell when he came round. But some of the posts above suggest that the property owners just let themselves in to the places being rented. I think that is seriously weird behaviour.

namechanged221 · 01/03/2024 07:19

I hate this. You have paid for full use without disturbances from the owner.

That time they plan to take up 'popping over' is part of your well deserved holiday that you've paid and worked hard for.

It's rude to disturb people's holidays. They have NO idea what is going on for people or what they may be doing and it may be most inconvenient.

We stayed in a villa in Greece where the owner popped over and did jobs around the pool while my teens were swimming and messing about. It really posed me off as it was an expensive holiday and a lot of the time we were out so he could have done the jobs then.... the pool time was a significant part of the holiday. I resent paying for something that's then disturbed by a busybody owner!!!!

Plus, I might not want to talk to strangers on my holiday? I have to do that all the time at work so I want a break from being social!! Haha Grin

bringincrazyback · 01/03/2024 14:34

HoneyWogan · 29/02/2024 13:50

People's view obviously differ, but for me, I have no problem with the genuine 'bumping into' occasions. When they live next door and happen to be going out at the same time as you are, notice that you're clearly off to the beach, tell you you've got perfect weather for it, wish you a good day and then you part company.

It's definitely the intrusions and made-up 'reasons' for 'needing to' come over and bother you all the time. Nobody wants to feel that they've booked a 'home from home', but then feel they can't properly relax, chill in their PJs, have it 'lived in' and not immaculate all week, do private things, use the shower, have sex, walk around naked or whatever. Why would you pay hundreds or even thousands of pounds for a week or two in a home that is more restrictive and less private than your own home?

Exactly. I think chatting in passing is fine too, I'd never be unfriendly (unless they were 😄) and in fact I wouldn't even mind the 'welcome' visit as much if I knew when it was going to be! But regular pop-ins would be awful - like you say, it doesn't make any sense to shell out on supposedly private accommodation if there's a chance a virtual stranger could knock on or even walk through the door at any moment. Some of the experiences people have related on this thread are truly hair-raising!

OP posts:
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