I struggle with the language. Being confrontational is a matter perspective.
It is perfectly healthy to confront someone who has authority over us!
The language used is intrinsically linked to inequity of power and would naturally be upsetting for anyone having thier rights taken away. Especially someone with a trauma history that includes oppression or bullying.
The expectation of compliance with authority in the face of someone having a trauma response is so outdated.
The World Health Organisation has recently decided this model of mental health treatment is ineffective, pathologising of trauma and needs to be phased out so the op is not being unreasonable.
Ive worked with people with extremely challenging presentations and can confidently say, I've hopefully never written notes like this.
I might say I was unable to engage them as they were distressed.
There is a profound difference between someone being abusive and confrontational and someone who is in the midst of a trauma response. There are skilled people out there and the person writing these notes isn't one.