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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should I complain/report my DPD driver?

33 replies

pittaboo · 08/02/2024 11:28

I get a lot of parcels delivered to my house due to my job and have this one particular DPD driver that makes me feel so uncomfortable.
He tries his best to be friendly but it comes across so strange and creepy.
I live with my partner who is always at work and I WFH so I’m always there to answer the door. Every time I see his name on my delivery emails I get real dread but because it’s DPD I have to answer the door.
He doesn’t hand over my parcel straight away until he’s done talking which is annoying but some of the comments he makes are strange.
He often says “what’s in here today then?” And things like “If I don’t come to your house I don’t feel like I’m at work and I don’t get my daily dose of you”
He calls me by my full name. He regularly says “I need to get my daily dose of [my name].
The other day I had makeup on and he said “looking nice today where you off to?” And I just politely laugh but he carries on.. “is it your birthday? You going out”
It honestly doesn’t sound as bad when I type it but his whole persona is really odd.
One day my partner opened the door and he said “Oh I thought she lived alone”
He asks me things like “are you always at home because I’ve never delivered and you’re not here” I know it’s a conversation starter but just give me my parcel and go. I then have to explain I WFH. He then said to me “when you're neighbours aren’t in I know who to come to because you’re like the full moon”

I don’t want the guy to lose his job but he makes me uncomfortable what should I do?

OP posts:
GreenLadybug · 08/02/2024 11:48

Could you invest in a parcel box? As although slightly odd I'm not sure there is currently anything complaint worthy if that makes sense? The driver talks to me and it makes me feel weird because he's read my name on the parcels.

IncognitoUsername · 08/02/2024 11:50

Why would the guy lose his job, even if you reported him? What would you say? That he talks to you and you think it’s creepy?

Theatrefan12 · 08/02/2024 11:51

Considering most drivers don’t say anything (or don’t even deliver) I don’t think I could get worked up enough about this to report someone which may impact their job

From your examples I would say he is just making conversation and not anything more than that. So just internally roll your eyes and say sorry need to get back to work. Or as pp said invest in a box

Elphame · 08/02/2024 11:54

Do you have to answer the door?

DPD just drop and run here. By the time I get to the door, the parcel is on the step and the van is disappearing around the corner.

bradpittsbathwater · 08/02/2024 11:55

It's weird but I wouldn't report it. Just act polite but don't allow him to carry on the conversation. You can be cold but polite. When he asks questions give abrupt one word answers

Verv · 08/02/2024 11:56

Can you get a ring doorbell and just say "cant come to the door right now, leave it on the step" ?

TheSpruce · 08/02/2024 11:58

Do people honestly think someone would lose their job over a petty complaint like this? Sadly most companies have to deal with unreasonable customers all the time. I know this is a side point but in a restaurant a few weeks ago a loudmouth next to us complained that the waitress wouldn't split the bill (it wasn't company policy) and told her to start looking for a new job as she stormed off to speak to the manager. As expected, the manager reiterated the same thing...

But honestly OP, I would just engage less or say to him that you don't appreciate the overfamiliar comments.

DrinkFeckArseBrick · 08/02/2024 12:03

I don't think this is petty at all. Commenting on appearance and telling you he wants a daily dose of you, is in my opinion over stepping the boundaries of acceptable behaviour in this situation. Asking questions about what's in packaging, commentary about where you're going and who you live with is more than polite chit chat.

OP I think if you find him creepy, then we can assume that he is overstepping professional boundaries and its not just you 'taking him being friendly the wrong way'.

Is there anything you can to to avoid him (parcel box, ask for a safe space, deliver to a neighbour, deliver at the weekend etc). As going by the responses on here I'm not sure anything would happen if you complained

ProcrastinatingWithVipers · 08/02/2024 12:05

It's a bit over familiar, but I wouldn't report.

I'd just be stopping any polite chitchat. As a women we are conditioned to be 'nice' and respond politely.

Just give brisk one word answers. Or if he asks what's in the parcels, just say 'stuff for my partner'

If you cant bring yourself to be curt, I'd answer the door with my mobile to my ear, looking busy and distracted.

SameBreakfast · 08/02/2024 12:05

“I need to get my daily dose of [my name].

This is inappropriate and creepy. It is not professional. No woman will say this to a man. Report it immediately. And don’t believe anybody who says he’s just being ‘friendly’. This crap needs to stop.

Ponoka7 · 08/02/2024 12:05

You should make it clear that you are married by droppyour DH into the conversation. Then tell him that you don't have time to chat because you are at work. Then report if it doesn't stop.

Megifer · 08/02/2024 12:16

I have a chatty PITA delivery driver I just take my phone to the door and pretend I'm talking on it, ill say "oh sorry give me a sec I just need to sign something" into the phone and he'll piss off. And mix it up with a "sorry have to be quick I'm on a call with work".

Tessisme · 08/02/2024 12:33

He's not doing anything wrong by being friendly, even if it's very very annoying. I would just find a way of avoiding him, but I'm a bit antisocial and that sort of chit chat would drive me round the bend.

eurochick · 08/02/2024 12:42

I would mention my partner every time.

"You look nice today"
"I'm meeting my partner later"

"Do you work from home"
"Yes lucky me, my partner has to go into the office much more than I do"

And so on.

bravotango · 08/02/2024 12:45

SameBreakfast · 08/02/2024 12:05

“I need to get my daily dose of [my name].

This is inappropriate and creepy. It is not professional. No woman will say this to a man. Report it immediately. And don’t believe anybody who says he’s just being ‘friendly’. This crap needs to stop.

This! Honestly he knows this is gross and keeps doing it because he can. I'd get a ring doorbell/parcel box and if there's anymore crap like this then I'd report.

wheo · 08/02/2024 12:46

SameBreakfast · 08/02/2024 12:05

“I need to get my daily dose of [my name].

This is inappropriate and creepy. It is not professional. No woman will say this to a man. Report it immediately. And don’t believe anybody who says he’s just being ‘friendly’. This crap needs to stop.

I agree completely.

Paw2024 · 08/02/2024 12:58

Tessisme · 08/02/2024 12:33

He's not doing anything wrong by being friendly, even if it's very very annoying. I would just find a way of avoiding him, but I'm a bit antisocial and that sort of chit chat would drive me round the bend.

It's completely inappropriate comments though
Would he say that to a man? No
Then it doesn't fall under friendly conversation

Floralsofa · 08/02/2024 13:02

Answer the door on the phone.

mumda · 08/02/2024 13:51

GreenLadybug · 08/02/2024 11:48

Could you invest in a parcel box? As although slightly odd I'm not sure there is currently anything complaint worthy if that makes sense? The driver talks to me and it makes me feel weird because he's read my name on the parcels.

I freaked one out the other day because I said "Hello Christopher" when I opened the door.
It said it on the tracking so why not!

MorningSunshineSparkles · 08/02/2024 14:10

Fair enough to say to him “can you just give me my parcel” (you don’t even have to add please), and walk away but if you report him as creepy for making small talk then you’re just making yourself out to be weird and difficult. And if you’re ordering that many parcels he’s seeing you on a regular basis then perhaps you want to consider that your parcels may not end up at your address anymore.

Coconutter24 · 08/02/2024 14:33

Can you select a safe place when you get the email and then not answer the door?

YesThatsATurdOnTheRug · 08/02/2024 14:36

You're well within your rights to report him, he is being creepy, he's saying things he wouldn't say to a bloke. If that makes you uncomfortable then you can report that.

As pp have said I would take steps to just not answer the door - safe place/have dp answer etc.

BobbyBiscuits · 08/02/2024 14:40

Next time just say 'im busy working so can't chat and reach for your parcel. Or just say I'm in a rush, then close the door as soon as you can. No small talk whatsoever. He will get the message. It's clear he's flirting and it's yuck. I wouldn't go so far as to make a complaint though.

Frizzyleaf · 08/02/2024 14:47

God I had one exactly like this a couple of years ago. “Steve” I think. Same kind of chat and would sort of push his way in the door to put things down. Late 50s ish.

I had started to be quite short and assertive with him already but once was being a bit of a dick when I asked him not to come earlier than the 1hr slot because I would be busy or out etc and I deliberately used his name back at him as he had used mine and he was visibly taken aback. He was way more reserved after that. Then very shortly after disappeared thank god.

It’s the kind of behaviour that is absolutely over the line when you see and hear it in person but harder to describe in a complaint but comments about personal appearance or ‘daily does’ is definitely something to report. 😡

Foxblue · 08/02/2024 14:49

Woooah, lovely to see the people on this thread giving him the benefit of the doubt, and it's nice to see good intentions are assumed but unfortunately people can also have bad intentions. Or have literally no idea how their words might come across, because noone's pointed out to them that they are innapropriate:

“what’s in here today then?”
Innapropriate, it could be something personal - no sane person would ask that of a stranger! Surely an absolute basic of parcel delivery - don't comment unless you are offered the information!
“If I don’t come to your house I don’t feel like I’m at work and I don’t get my daily dose of you”
Creepy and over the line
He calls me by my full name. He regularly says “I need to get my daily dose of [my name].
Sone people will say 'its your name, its on the parcels, its not a secret' but its the way its done, when its done repeatedly...
The other day I had makeup on and he said “looking nice today where you off to?” And I just politely laugh but he carries on.. “is it your birthday? You going out”
again, you've not answered, its basic customer service for him to move on, it's being intrusive - he could have, if he had to say anything, which he didn't, say 'have a lovely time!'
“Oh I thought she lived alone”He asks me things like “are you always at home because I’ve never delivered and you’re not here” I know it’s a conversation starter but just give me my parcel and go. I then have to explain I WFH. He then said to me “when you're neighbours aren’t in I know who to come to because you’re like the full moon”
Erm, again, over the line. Maybe he's just making conversation, and he's got terrible social skills, but someone needs to point out to him why saying to a woman that you are aware of her movements and if she lives alone or not, might make people uncomfortable.

It's not the comments in isolation, it's the fact they are all coming from the same person, consistently, in an unprofessional way.

There's so many ways to behave that are professional, but this isn't it.

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