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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think client was rude?

7 replies

inlovewithyouhoo · 03/02/2024 18:11

I’m a beautician and client asked for a last minute appointment for her eyebrows for her new job next week.

Only day I could fit her in was Friday and then my child got sick and I had to cancel all appointments. I messaged her to apologise and that I’d fit her in next week and she only responded with - don’t bother.

OP posts:
doilooklikeicare · 03/02/2024 18:12

Well I wouldn't be messaging again, she la not interested.

Hiddenvoice · 03/02/2024 18:12

Yeah she was rude but it was a last minute appointment so booking for the following week didn’t suit her.
I would leave it be, you can’t help your child getting sick so wouldn’t worry about the client.

TeaKitten · 03/02/2024 18:13

It was a little rude but you new she wouldn’t want the appointment next week. It’s not the worst care of rudeness I’ve ever seen.

TomeTome · 03/02/2024 18:14

Sounds like a thumbs up and ignore moment

VanilleA · 03/02/2024 18:14

Rude but yeah don't take it to heart

Greensleevevssnotnose · 03/02/2024 18:15

I imagine she was very upset, pressure of new job wanting to look her best, she doesn't want them done mid week and will have found someone else to do it. I think you have lost a client, but yes she could have been more tactful. I left my hairdresser for this reason, twice she left me in the lurch for childcare. I am self employed and wouldn't do that to my clients so I kind of expect others to have things in place. We look forward to our bits of me time and it's not always easy to rearrange, especially last minute.

tsmainsqueeze · 03/02/2024 18:17

She was inconvenienced but also very rude ,she's no loss to you as a client.

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