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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Why is recruiting so hard?

194 replies

henrysugar12 · 25/01/2024 18:54

Been trying to recruit for a position since the middle of December. Had lots of applicants but none are suitable for the job! As it's a niche position, I understand that it's not going to be simple finding someone, but I would have thought that there would be some better applicants!

Most of the CVs list various chronic health issues, that they are on maternity leave for more than 6 months (ad said immediate start), or lots of other things that are not making them look like the best option! Some of the CVs show that they have moved jobs 3 or 4 times in a year and some have absolutely no relevant experience.

What on earth is going on? A couple that we have contacted about interviews have been so non-committal and we've not managed to get them to come in for an interview. Are these people just applying to continue claiming jobseekers or something? It's so frustrating

OP posts:
C00k · 26/01/2024 12:07

You’re competing against companies who provide things employees actually want, like WFH, and no one in their right mind would apply for a job where the pay is a secret.
Immediate start means you’ll only get unemployed applicants.

JustWhatWeDontNeed · 26/01/2024 12:09

I won't interview for a role until I know the salary range and it's among one of the first things I ask about when the HR person calls, otherwise it's a waste of my time. I work "in admin" - I'm an Exec Assistant - but I have what many companies would consider to be very high salary expectations - circa £80k+.

If you're thinking that all admins will be happy with pocket change, then that's a grave error.

What is the actual job? I'm not sure why you don't just say?

happinessischocolate · 26/01/2024 14:01

Yep

Salary depending on experience is only okay with it gives the range of salary ie £30k to £45k depending on experience.

No one decent is going to take the time out for doing an application and an interview that could be minimum wage 🤷‍♀️

TammyOne · 26/01/2024 16:10

Thanks Jadzia, all good tips, I have helped my friend with applications ( I’m pretty good at applications) but there seems to be little appetite anywhere for actual transferable skills, despite what employers claim.

JadziaD · 26/01/2024 16:36

TammyOne · 26/01/2024 16:10

Thanks Jadzia, all good tips, I have helped my friend with applications ( I’m pretty good at applications) but there seems to be little appetite anywhere for actual transferable skills, despite what employers claim.

I agree. That's why you have to use the buzz words they use in your current experience.

I remember once applying for quite a senior role but it was only a fairly small step up from the role I was doing at the time - the title was bigger, but day to day responsibilities were very similar as I was going from being number 2 in a team of 8 (where 3 of the team already reported to me and I ran a sub section of activities with this team) to number 1 in a team of 2. I had the right industry experience, and there was a very specific need for someone with specific country experience, which I had.

First two interviews went brilliantly.

Then I got the feedback. They thought I was great. Really liked me. I clearly understood the issues, including the specific cultural concerns. I had good ideas and had absolutely proved that I could implement them. BUT... they were putting through the two candidates who were already had the job title, even though neither had the country/cultural experience or the industry experience.

I was mildly amused to note that the person who got the job lasted less than a year....

afkonholidaynearleek · 26/01/2024 16:48

Two things stand out for me:

1) Lack of information about pay would be the kicker for me. Does it mention at least something about salary expectations?

2) Even thought it's niche, why brush the applicants with no relevant experience? You said you provide training.

Allfur · 26/01/2024 16:54

What part of the country is it

CaramelMac · 26/01/2024 16:56

MCOut · 26/01/2024 09:13

@Kazzyhoward That’s a good point actually. Very early on in my career, I would’ve considered a small company. Now I don’t even look at places without either a large recognisable brand footprint or thousands of employees. If you’re in a fairly built-up area, that might be a problem you’re facing too.

This is a great point and it took me far too long to work it out, it I agree, after working for 4 or 5 small companies I’d never work for one again. I honestly think you should have to have some sort of licence before you’re allowed to employ people, there are too many dodgy little companies out there who think they can do as they please.

nandinos · 26/01/2024 17:06

JadziaD · 26/01/2024 16:36

I agree. That's why you have to use the buzz words they use in your current experience.

I remember once applying for quite a senior role but it was only a fairly small step up from the role I was doing at the time - the title was bigger, but day to day responsibilities were very similar as I was going from being number 2 in a team of 8 (where 3 of the team already reported to me and I ran a sub section of activities with this team) to number 1 in a team of 2. I had the right industry experience, and there was a very specific need for someone with specific country experience, which I had.

First two interviews went brilliantly.

Then I got the feedback. They thought I was great. Really liked me. I clearly understood the issues, including the specific cultural concerns. I had good ideas and had absolutely proved that I could implement them. BUT... they were putting through the two candidates who were already had the job title, even though neither had the country/cultural experience or the industry experience.

I was mildly amused to note that the person who got the job lasted less than a year....

This is so funny, power to you. So many companies are shit at recruiting.
In your case you clearly have the requisite skills it's just your job title that's not up to par.
Which in 2023 makes no sense because titles are so inconsistent, even within the same org. Especially for large companies.

@TammyOne Having worked in two industries with a lot of career changers, we don't give a fig about generic 'transferable skills'.
As PP said you need to highlight the buzzwords on a CV but also present what she's done in a way relevant to the role. 'Customer service' isn't relevant for an admin, but 'stakeholder management' is - managing people with conflicting priorities and agendas.

Given her background a job in Operations might be more relevant actually. Admin is very common, a lot of people start in temp roles and move upwards, Operations is less well known.

TheBayLady · 26/01/2024 17:23

Whapples · 25/01/2024 19:57

Not sure why chronic illness would stop someone being suitable? That’s literally discrimination?

In the real world and depending on the health condition it really would stop someone being suitable. Would you employ someone with chronic back pain as a waiter/ess that has to walk miles each day carrying dishes?

Puzzledandpissedoff · 26/01/2024 17:27

henrysugar12 · 25/01/2024 23:01

I have a chronic illness too, but it's not something I would put on my cv. I would discuss it at the interview. I would (and have said) I have IBD and suffer from flare ups of my condition, but it means that I can do xxx... And it's not like they have put I have X... they have gone into detail that is clearly meant to be off-putting!

That sounds to me like a DWP thing, with them being pushed to apply for a certain number of jobs - some will then add the detail in the hope you don't employ them

SausageRollsWithMustard · 26/01/2024 17:37

I wouldn't apply for a job without knowing the salary.

ArnieLinson · 26/01/2024 17:41

No listed salary, or even worse when they are labelled as ‘competitive’ means barely above minimum wage.

how can people possibly know if it is worth applying fir a role, and all the work that takes, if they don't know if it enough to live well off.

TammyOne · 26/01/2024 17:45

TammyOne Having worked in two industries with a lot of career changers, we don't give a fig about generic 'transferable skills'. As PP said you need to highlight the buzzwords on a CV but also present what she's done in a way relevant to the role. 'Customer service' isn't relevant for an admin, but 'stakeholder management' is - managing people with conflicting priorities and agendas.
Yes, I know this. I don’t think I have been clear maybe. I have advised using the person spec to do exactly that- call the skill what the company call it (as you have demonstrated) and set out the successes in each area. It’s still really rare to even get through the door, especially over 40.
I do the same when applying for jobs myself, but have had similar experience to Jadzia when trying to climb out of my box, or go after a higher job title. Even when ticking every box and getting good interview feedback if you are not applying for the exact job title you already have it can seem futile.
Anyway, thread derail, sorry!

Whapples · 26/01/2024 18:24

TheBayLady · 26/01/2024 17:23

In the real world and depending on the health condition it really would stop someone being suitable. Would you employ someone with chronic back pain as a waiter/ess that has to walk miles each day carrying dishes?

Why would they apply for that job? I have chronic pain and I have never considered apply for a job that I know I couldn’t do - I don’t know anyone disabled who has. I haven’t written about my condition on my CV before but I have mentioned accommodations I need in my cover letter and on pre interview forms before - for example, I’ve said I can’t walk far or that I will need a parking space nearby. These are things I need adapted to enable me to do the job. I might not be able to be a waitress, but I can be a shop assistant for example - as long as they make reasonable adjustments.

JustWhatWeDontNeed · 26/01/2024 22:12

It's not a recruiters job to decide if someone's disability prevents them from doing a job. Presumably the applicant knows their own limitations Confused

As others have already said, I think anyone actively listing the details of their health conditions on their CV is not hoping to be employed anyway. They're just fulfilling their JSA requirements.

Mikewills2 · 03/06/2024 10:26

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

User2460177 · 03/06/2024 10:46

SisterMichaelsHabit · 25/01/2024 21:14

Because to get legal protection you have to declare the bastarding conditions from the outset. So you're damned if you do and damned if you don't. Anyway, no one with a disability wants to work for an ablist twatbucket so filtering them out early is a good idea for candidates.

After all, hiring is a two way process and people who forget that really shouldn't be in hiring roles.

When marketing you should always speak to the people you want to attract and let the others self-select themselves to somewhere else. Saves so much more time than sending out a general message that wastes your time with the wrong leads. This is true for employers and candidates, both need to have a clear and targeted message to find the right people.

For those trying to get jobs with chronic conditions/disabilities, please know these jobs and employers are out there and when you find them, they will value your perspective and contribution, they're just hard to find amongst all the box-tickers who just want servants but can't legally say it.

It doesn’t give you any “legal protection” putting medical conditions on your cv. Your cv should be about your skills and experience, it’s not the place for medical conditions.

User2460177 · 03/06/2024 10:48

TheBayLady · 26/01/2024 17:23

In the real world and depending on the health condition it really would stop someone being suitable. Would you employ someone with chronic back pain as a waiter/ess that has to walk miles each day carrying dishes?

It’s not discrimination if someone’s disability means they cannot do the job. An employer doesn’t have to interview unsuitable candidates

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