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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask a schools safeguarding policy

115 replies

BUILDABIGBURGER · 23/01/2024 22:21

Exactly what the thread says, if a primary school had concerns over a child, what would their plan of action be?

OP posts:
Gazelda · 26/01/2024 07:47

If I were you OP, I'd be encouraging your friend to talk with the GP about the child's medical and care needs being met. I'd ask the
School to clarify why the letter was sent. Ask to meet with the school to discuss their concerns and how to constructively move forward.

For a relationship between school and parent to have reached the stage of solicitors appointments when the child is so young, the parent should be considering whether they have faith in the school or whether a move would be better. But I imagine the school would escalate if they have these concerns and the parents reaction is to move school - it could be seen as running away or covering tracks.

Can the parent try to find a way to work with the school for the child's benefit?

Having said all of that, I'm not sure you have all of the details OP. There may be much more going on than you know of. The parents seems resistant to engaging with the school and seems to have a confrontational approach which could be interpreted as defensive. It would be unusual for this situation to have arisen without merit.

dunroamingfornow · 26/01/2024 07:55

All schools must work to the DFE Keeping children safe in education statutory guidance. That is the minimum 'must do's' for any school. I would have a read of that to see if you can identify any relevant guidance that the school might have been following. Schools might share concerns with a child's GP if , for example, they felt a child's health needs were not being met. That is part of working together to support children and is allowed under GDPR. It would slow he recorded on the school's systems. Any parent can ask to see what data the school holds on their child.

RowanMayfair · 26/01/2024 08:24

BlindurErBóklausMaður · 26/01/2024 07:34

Of course schools don't have to contact parents before raising a safeguarding issue. Kind of negates the point if familial abuse is suspected!

In this particular case (if it's true that some form of communication has been made to the family doctor) then I'd agree with the above and say it's probably nothing to do with the school per se, but with a check of some kind that's been held on school premises. @BUILDABIGBURGER the relevant parent should know if some kind of on site screening etc is being done. Excellent if it is!

GDPR isn't involved in this (or many many other instances when people immediately chirp up with it)

I'm sorry but you're just wrong. Social services can't just get involved with families without parental consent unless the threshold is met. It's extremely rare to visit children without gaining consent from the parents first. If there is a risk of immediate significant harm then it would be proportionate to refer without discussing with the parent but in every other case the school absolutely SHOULD discuss all referrals with parents.

BUILDABIGBURGER · 26/01/2024 08:31

@1AngelicFruitCake I suppose GP's words of unreasonable were In regards to schools concerns surrounding things that the school were aware was already being treated medically by the GP.

As safeguarding concern would usually be made regarding something that could show early signs of neglect/abuse.

However a medical condition that is and has been treated for quite some time i suppose the GP didn't find that necessary to be listed as a concern that the school had.

OP posts:
BUILDABIGBURGER · 26/01/2024 08:32

@BlindurErBóklausMaður

Yes, and that is how I assumed this would've worked. But it didn't. School didn't use the school nurse, and instead went straight to GP. I assumed school nurse would've communicated with GP if they had any concerns.

But the head teacher went to GP. Not the school nurse.

OP posts:
BUILDABIGBURGER · 26/01/2024 08:36

@Gazelda

No I don't think personally there is any faith in the school, At least from parents side. They feel like the school could of most definitely of been better in terms of communication, and has received 2 threatening phone calls from the DHT.

Had spoken to the HT prior and made HT aware they was considering other schools and had a long conversation in regards to incidents that had already happened at school ( no violence from parental ms like previously mentioned ) where HT said they'd no concerns and child's future looked " promising "

This was before GP Referral.

Once again, I can only say what was written down in front of me on a piece of paper.

No I can't take it as 100% gospel, but I assume friend wouldn't be so stupid as to openly lie when going to a solicitor.

OP posts:
Gazelda · 26/01/2024 09:08

Where do you think your friend will go from here OP?

BUILDABIGBURGER · 26/01/2024 09:09

@Gazelda

I do not know, in my opinion I don't think you can take matters like this very far. As the school have done what they should've done in regards to policies.

However I do feel like some of the claims friend has made are quite worrying, and I'm unsure if they also go in with regular policy procedure.

I can only be here as a friend to support, and all I have tried to do is get a little knowledge under my belt in regards to all of this.

OP posts:
Bex5490 · 26/01/2024 09:35

BUILDABIGBURGER · 26/01/2024 07:09

I've been with my friend to a solicitor yesterday, with the full reports from the school which they sent over, and then the evidence friend has for all those claims, I cannot specify exactly what the concerns were from the school, as that isn't my place.

I never asked people to post on here and share opinions on what would and wouldn't class as safeguarding issues. And how there a children falling under the system. I'm aware of this, and how quick this can happen.

I asked what the normal procedure would be. And who is allowed to contact third party people, as there must be rules for this in place when there are concerns.

And just like everyone is quick to tell me I don't have the full picture. Neither do any other munsnetters when it comes to what the school have said/done. In fact these concerns would never strike ME personally as something that needed to be reported, these are concerns the school should of asked about. But I am not a safeguarding lead so I don't have enough knowledge about this.

I do think my friend since seeing all the evidence has been mistreated. Any the issues that have been marked down are it rational, and more importantly solicitors also believe there is no construction to any of the claims and think friend has a good case to complain formally about the school.

I appreciate those who are teachers and feel violated or offended whenever a school does something they shouldn't do. As this could feel personal towards your profession of choice. But this isn't the case.

I hope you all work in a good school, who follow rules and boundaries. However in my option ( and a solicitors ) this school has not done that. And that is very concerning.

Schools are not the highest body when it comes to safeguarding. We have a duty of care, like other forward facing sectors to report concerns to social services. In my role (where I make these referrals) I often call MASH for advice who will say yes this is something we need to know about or no, we don’t think this meets our threshold for something ‘concerning enough.’

If your friend feels the referral was unnecessary she can explain that to SS, they will agree and there will be no further action with the family. Even if they decide that the school didn’t need to refer, they haven’t technically done anything for a solicitor to get involved with.

I can completely understand why this may have been upsetting for your friend but Its always better that schools act on the side of caution. If they are penalised for passing on concerns that are found to be nothing, what impact do you think that will have on those of us whose duty it is to pass information on?

There was a child at my school whose mother was making him pretend to be in a wheelchair to get a new house. His GP called us directly to find out how he presented in school. If she had not done this, we wouldn’t have joined up the dots. All serious case reviews of harmed children usually point to there not being joined up thinking from professionals.

BUILDABIGBURGER · 26/01/2024 09:37

@Bex5490

There has been no information in regards to SS, as there are currently no concerns listed in child's report.

Thank you for such a detailed answer.

OP posts:
BUILDABIGBURGER · 26/01/2024 09:39

After speaking to my friend this morning, it seems the reason they have gone to a solicitor because of a concern the school made based on physical appearance. Not because of the school sending a report to GP.

OP posts:
Bex5490 · 26/01/2024 09:48

BUILDABIGBURGER · 26/01/2024 09:37

@Bex5490

There has been no information in regards to SS, as there are currently no concerns listed in child's report.

Thank you for such a detailed answer.

It’s really not a nice experience to go through for your friend.

All you can do is be there for and help her go through the motions with the GP etc.

I would encourage her to ask for a meeting with the safeguarding lead at the school to find out from them what exactly their concerns were and why they made the GP referral without consulting her.

BlindurErBóklausMaður · 26/01/2024 12:44

@RowanMayfair
I'd have been removed from my role in my school a long while ago if I hadn't known the rules.

RowanMayfair · 26/01/2024 13:38

BlindurErBóklausMaður · 26/01/2024 12:44

@RowanMayfair
I'd have been removed from my role in my school a long while ago if I hadn't known the rules.

The first thing we do is seek consent. Unless it's at the threshold of joint investigation and potential arrest of parents we don't go ahead without at the least contacting parents. Even under s47 best practice is to seek consent. So if your school is routinely making referrals without previously discussing with parents all you're doing is undermining your relationship and trust with parents.

BUILDABIGBURGER · 26/01/2024 13:48

@RowanMayfair Which act is this under please if you don't mind my asking

OP posts:
RowanMayfair · 26/01/2024 13:53

BUILDABIGBURGER · 26/01/2024 13:48

@RowanMayfair Which act is this under please if you don't mind my asking

The children act.
section 17 is voluntary support and social workers cannot usually obtain information from agencies about a child without parental consent.
section 47 is child protection and social workers can obtain information without parental consent but should not visit children without consent unless there is an immediate risk of harm. If we suspect immediate risk we would seek urgent advice from police and would then likely carry out a joint visit at which the police would decide what to do next - they might arrest a potential perpetrator and take the children into police protection or hand the immediate safety planning over to social care (at which point we would talk to the parents)
As you can see there are only a small number of opportunities for intervention without involving parents. So schools who have policies to refer concerns without discussing with parents are misguided.

BUILDABIGBURGER · 26/01/2024 13:54

@RowanMayfair Do you know if the headteacher approaching the GP without permission is acceptable?

OP posts:
IgnoranceNotOk · 26/01/2024 14:00

Teachers are taught to think the worst and then work backwards.

If your friend could work with the school and treat the headlice (maybe with the shampoo now if a less harsh method hasn’t worked) and appreciate that they are noticing things that might help children who are at risk then it’ll probably be much easier for her.

In my opinion, going to the solicitor just seems more suspicious and that’s she’s not helping herself here.

RowanMayfair · 26/01/2024 14:11

BUILDABIGBURGER · 26/01/2024 13:54

@RowanMayfair Do you know if the headteacher approaching the GP without permission is acceptable?

It's really weird. But I don't work in a school so I don't know if it's unusual. As long as the school isn't asking for information back from the GP then they haven't done anything to breach confidentiality (and please remember that it may be permissible to share information without parental consent for the purpose of child safeguarding but only when the appropriate threshold is met)
I just can't imagine why a school would write to a GP before talking to the parent.

Bex5490 · 26/01/2024 14:27

RowanMayfair · 26/01/2024 13:38

The first thing we do is seek consent. Unless it's at the threshold of joint investigation and potential arrest of parents we don't go ahead without at the least contacting parents. Even under s47 best practice is to seek consent. So if your school is routinely making referrals without previously discussing with parents all you're doing is undermining your relationship and trust with parents.

The school didn’t make a referral to SS. Only contacted the GP - which is definitely weird, but not against statutory guidelines.

Bex5490 · 26/01/2024 14:37

BUILDABIGBURGER · 26/01/2024 07:16

Its states on the concern

" headlice due to mother not treating with harsh chemicals "

I’ve read back over your posts and actually it does sound very strange.

A school can’t make a referral/appointment for a child to see GP. If they concerned for a child’s welfare they must (after notifying parents under most circumstances) make a referral to SS.

This comment though indicates that there has been some discussion with mum about the headlice. Like they have raised concerns or said you need to treat this and mum has said ‘I’m not willing to use harsh treatments.’

If this was an ongoing issue and they were SO concerned then they should have explained to mum why they were going to do an SS referral based on perceived neglect. Not report to GP. It is strange…

Supertayto · 26/01/2024 14:46

In my experience a safeguarding team would bypass the parents if they suspected parental neglect/abuse. Going to the parents can often make the situation worse for the child and it gives parents time to concoct a story and get their ducks in a row. Something like headlice would warrant action if there had been repeated conversations with parents about dealing with it and the issue had not been resolved. Children’s Services would not be interested in this though as it wouldn’t meet their threshold on its own. In that scenario I can see why a referral to a GP would be made so that pressure to provide medical care could be applied to the parents from different directions.

Supertayto · 26/01/2024 14:48

It would also be information sharing with the GP as a lot of safeguarding is about pulling together lots of small puzzle pieces. For example, the school might spot nits being unaddressed and the GP might have spotted missed routine appointments and hygiene problems. Not saying this is the case here, just using your scenario.

UnbeatenMum · 26/01/2024 14:57

Writing a letter to the GP about 'social development' sounds like they suspect SEN? In our area the GP needs to refer for this. So could be developmental concerns rather than safeguarding? Not sure how headlice fits in but maybe they wanted the parent to get advice?

RowanMayfair · 26/01/2024 14:57

Bex5490 · 26/01/2024 14:37

I’ve read back over your posts and actually it does sound very strange.

A school can’t make a referral/appointment for a child to see GP. If they concerned for a child’s welfare they must (after notifying parents under most circumstances) make a referral to SS.

This comment though indicates that there has been some discussion with mum about the headlice. Like they have raised concerns or said you need to treat this and mum has said ‘I’m not willing to use harsh treatments.’

If this was an ongoing issue and they were SO concerned then they should have explained to mum why they were going to do an SS referral based on perceived neglect. Not report to GP. It is strange…

Yes exactly. Either it's a health issue, in which case it's the parents' responsibility to get health treatment, or it's a neglect issue, in which case it warrants a referral to social care :/

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