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Most incompetent person you ever worked with/hired

711 replies

Medsy · 20/01/2024 08:26

I've got a new colleague, he has been here for 2 months and I 100% understand it takes time to be eased/trained into a new role, but this is next level. It's actually making me wonder whether he lied on his CV or at interview. There are really, really basic aspects to the industry he doesn't seem to have heard of, the other day he was struggling to use a simple Word feature, and one of the requirements was a foreign language which he said he was proficient in.
Ultimately I am going to have to work with him as a pair and I am trying to be as helpful and generous as I can but a part of me thinks why have they hired him?@
Opening the floor....Have you ever worked with or hired someone where it went beyond just incompetence and you thought "WTF is going on!".

OP posts:
Tribblesarelovely · 20/01/2024 16:55

before a medical procedure , the nurse asked me about any medication I take. I told her “ only HRT “. Her reply ? “ what’s that “ ?

Crinkle77 · 20/01/2024 16:56

maddiemookins16mum · 20/01/2024 15:05

I work with a lady who is 7 years older than me….I’m 60 this year.
We are Admin support roles. Slightly different responsibilities but part of the same overall team.
When she started (over 15 years ago), a lot of the job (she still does) involved paper, paper files etc. Times have changed, our customers have changed, the business has changed. For example, even as recently as 2018 many of our customers would post us documents - now they upload them. Which then need opened, saved and named on their online record.

Despite many, many attempts to train (over at least a four year period) her she cannot (this means will not) do the following.

Use Teams. She is literally offline on Teams all day, despite us using it as a big part of communicating during the working day. We have to open it for her. When there is a Teams meeting she ignores it or moves to try and listen (lip read) at another desk or will ask to plug her headphones in to their lap top.

Cannot transfer a call on the phone system. Will tell the caller that she’ll pass the message on and then walks two floors up to verbally inform the person.

Cannot upload documents to the Onedrive.

Cannot rename a folder. Just keeps clicking on it in an exaggerated way so it opens instead of once so she can change the name of it.

Cannot compose a simple email properly, for example it is either sent without a subject heading or the message is in the subject heading. Never signs it off.

Cannot set an out of office.

Cannot order anything online, so will not use our work account to order stationery etc from our supplier (very simple website).

Won't use Excel at all, even open it and update a very basic spreadsheet. She does not need to create formulas, just add some figures and date.

There are more examples I could give, like not being able to book her annual leave using our in-house system. I do it for her.

Her argument is she was originally employed to only deal with incoming/outgoing post and do filing, not all this ‘computer stuff’.

It’s exhausting. Unfortunately she has said she doesn’t want to retire yet either as she lives alone and we’re her only company.

Your managers should be putting her on a performance plan.

At least my ex MIL had the decency to retire when they brought in a new system which she said she wouldn't be able to use. She is a complete technophobe and wouldn't even attempt the training so handed her notice in.

Pudmyboy · 20/01/2024 17:00

TheLogicalSong · 20/01/2024 11:37

The thing is, no one in their mid 40s or older would have grown up with a computer in the remotely modern sense of the word (might have had something like a Sinclair Spectrum if they grew up in the 80s) or had access to Excel at university.

Windows wasn't even installed on the office computers when I started work in the mid 90s. When I first saw Excel I didn't have a clue what it was for, it just looked like the computer equivalent of 'squared paper'. I have never received any formal training on Excel. I ended up buying 'Excel for Dummies' around Y2K to try to make sense of it, and taking the approach of asking people 'can you show me how to do that please'.

I'm still not great compared to many of the younger people - I often end up having to Google for step-by-step instructions on how to do things on Excel.

So you are aware of your limitations and are trying your best, which most (not all) of the people described are definitely not!

trainboundfornowhere · 20/01/2024 17:04

The person they hired as assistant manager in the shop I worked in aged 24. I’ll call her Ann.

It was a small charity shop with only 8 staff including the two Saturday girls, the manager and Ann. After three months in the job she was unable to place an order to the supplier using the computer. The manager had already written the order and all she had to do was send it. Ann also couldn’t check off an order on the computer once it came in despite apparently having excellent computer skills. Ann was unable to place an order for change with the bank which meant just phoning them up at least a day before it was needed, giving the company name and a list of what you wanted so if the manager wasn’t there it got handed to me. Ann did not understand the importance of not answering the door whilst holding a till drawer of money. Thankfully both times it was the postman but as the door is a standard wooden front door we have no way of knowing until the door is open. The keys for the till were also often left hanging in the drawer allowing anyone to open it.

Ann had a boyfriend who was a nasty piece of work and liked verbal put downs. One day he dumped her and she spent the day outside his office begging him to take her back. It was May and though there are two Monday holidays our work place was taking one off and her boyfriends work the other one. Ann complained to the manager that is was unfair they were not allowed the same Monday off (the decision was made further up and the manager had no say) and then phoned in sick the Monday that her boyfriend was off and also phoned in sick after appearing in work to tell us she had been dumped. Ann was 27 and went clubbing with and bought alcohol for the underage Saturday girls. The manager suggested this was not appropriate but as it was taking place outside of work she could not actually prevent it. Ann did not survive probation.

tanstaafl · 20/01/2024 17:05

OneMoreTime23 · 20/01/2024 11:53

I’m 46 and have been using Mac computers since I was 3.

DH is 2 years older and studied computer science at uni in the 90s. He absolutely had a computer at home as a teen.

May I ask which Mac @OneMoreTime23 ?
I can remember seeing the monochrome Macintosh with a floppy disc slot around ‘84 or ‘85.

TheLogicalSong · 20/01/2024 17:08

CornishPorsche · 20/01/2024 16:38

That's complete bollocks. I grew up using BBC computers in the classroom in the 1980s and was programming robots in the same period. My Dad, now in his 70s was the teacher teaching the classes these things.

I also had a laptop for my degree from 2002 onwards.

Excel has indeed been out since the 90s. It's now 2024. You've had over a quarter of a century to learn to use a basic programme which has been used in offices for most of that period.

You also have the option to go on a training course for the programme. There are hundreds of them out there and your employer may even agree to pay for it.

So you would describe a BBC microcomputer as a 'modern computer'? OK then.

As I said, I have taught myself to use it to a degree through books and asking others. I haven't the money to self-fund a training course, and my employer certainly wouldn't fund it.

CarolNoE · 20/01/2024 17:09

Songsareliketattoos · 20/01/2024 13:17

Was she Nessa (Gavin & Stacey)?

😂😂😂. Ruth Jones must get her inspiration from somewhere.

Depressedhusbandbringingmedown · 20/01/2024 17:15

Ggttl · 20/01/2024 16:22

I can’t remember the last time I looked at the national curriculum as it has been so long since I have worked in a school that used it.

Okay, but your lesson objective needs to relate to a curriculum. You’re not just taking random stabs in the dark are you? Otherwise, there’d be no skills progression across year groups surely.

SimplyDiana · 20/01/2024 17:15

I once worked with an agency nurse who would disappear for hours at a time. We suspected she was moonlighting. She was also racist toward other nurses and antagonistic. She’d often do things outside of her scope of practice (nothing dangerous, but it compromised our standing with regulators) Eventually I asked the agency to stop sending her so she took the company to a tribunal on grounds of racism. When it became clear that wasn’t going to work, she changed the claim to being dismissed after making a health and safety disclosure.

Ahead of the tribunal I looked into her background. She had three other tribunals she’d tried to launch in similar circumstances. She’d also been struck off by the NMC for doing bank work at one trust while being off sick at another, so the agency had clearly done zero due diligence when sending her to us. The day before the tribunal she sacked her solicitor and the whole event was chaos. She spent half her time shouting at the judges about how I wear short skirts and spend too much time smoking (I don’t smoke for starters) and threatened to report our medical lead to the GMC when cross examining him.

If she spent half as much time dedicating herself to her profession as she did launching tribunals when caught doing wrong I suspect she’d make a fantastic nurse.

Havanananana · 20/01/2024 17:27

@TheLogicalSong "The thing is, no one in their mid 40s or older would have grown up with a computer in the remotely modern sense of the word"

You don't seem to get that people are challenging the first half of your statement - the bit about "no one in their mid 40s or older ... " - as it is an inaccurate generalisation.

The modern computers that we were using in the1980s were modern for their time, and a whole lot more complicated to use than "modern" computers. They included word processing, accountancy packages and spreadsheet programmes even then - basic office funtionality that hasn't really changed in the last 30 years. They just were not called Microsoft Word and didn't come in a Microsoft Office package or run on Windows. Granted, thousands of other applications and programmes were yet to be developed, but email and internet shopping have also been around for 30 years now, so I'll repeat my earlier comment - anyone who was using these when they were in their 20s would today be well past your "mid-40s" cut off point - some by another 20 years or more.

RegardingMary · 20/01/2024 17:27

SimplyDiana · 20/01/2024 17:15

I once worked with an agency nurse who would disappear for hours at a time. We suspected she was moonlighting. She was also racist toward other nurses and antagonistic. She’d often do things outside of her scope of practice (nothing dangerous, but it compromised our standing with regulators) Eventually I asked the agency to stop sending her so she took the company to a tribunal on grounds of racism. When it became clear that wasn’t going to work, she changed the claim to being dismissed after making a health and safety disclosure.

Ahead of the tribunal I looked into her background. She had three other tribunals she’d tried to launch in similar circumstances. She’d also been struck off by the NMC for doing bank work at one trust while being off sick at another, so the agency had clearly done zero due diligence when sending her to us. The day before the tribunal she sacked her solicitor and the whole event was chaos. She spent half her time shouting at the judges about how I wear short skirts and spend too much time smoking (I don’t smoke for starters) and threatened to report our medical lead to the GMC when cross examining him.

If she spent half as much time dedicating herself to her profession as she did launching tribunals when caught doing wrong I suspect she’d make a fantastic nurse.

We're now facing this issue at my trust.

Lack of competence is being palmed off as 'other staff are racist' and its now such a thing that colleagues feel unable to speak up for their patients at risk of being labelled racist.

Wimpeyspread · 20/01/2024 17:28

cloudsdrifting · 20/01/2024 12:23

The retired teacher who uses a permanent marker on the whiteboard sign for today's date. Despite the notice we've put up saying PLEASE use ERASABLE pen on this sign. Lovely guy with other great qualities but honestly...we're on our fourth sign in two weeks and running out of replacements.

He was Head of English in a secondary school for twenty years.

Surgical spirit will remove permanent marker - cheap and effective

Agree · 20/01/2024 17:28

OhpoorMe · 20/01/2024 08:59

I had a junior staffer who couldn't work out why I was pissed that he'd disappeared for a nap in the middle of the day 🤷🏻‍♀️

Bless!

Did he take his blankie and sippy cup?

Although I could probably use afternoon naps myself I'm not 'junior'!

YesIReallyDoLikeRootBeer · 20/01/2024 17:29

I'm a paraprofessional in America (like a TA in England). There was once another Para there that once told the kids to color the stripes on the US Flag red, white and blue. Even the kids knew that was wrong AND there was a flag hanging in the room that she could have looked at. This same woman could also not remember that 1 x 1 = 1 and NOT 2 (I'm completely serious about this). Needless to say she did not last very long at the job.

Okeydokedeva · 20/01/2024 17:30

Government. My first job was in civl service fast stream so I was on rotation. They put me in prison service IT which wasn't exactly my strong suit. But it was such a mess. The senior civil servants literally knew nothing about It - the woman in charge of the whole project didn't even use a computer!!!! It was awful because I remember reading the report on the failed Probation Service £400m installation and looking around me thinking - this is happening again! Even down to using the same suppliers EDS and PWC. I left the civil service shortly after, I didn't want to work somewhere where people could be that incompetent with public money - and Zaid Mubarek had just died from being placed in a cell with a man with a swastika on his head - exactly the kind of thing the IT was designed to solve.

LightenUpTheRideIsShort · 20/01/2024 17:32

@Tribblesarelovely unless of an age, or a nurse prescriber (she wouldn’t be), many wouldn’t know tbh, especially if newly qualified. That’s not incompetence.

olympicsrock · 20/01/2024 17:33

I have to say , I frequently use word but don’t really do track changes.

TheLogicalSong · 20/01/2024 17:33

Havanananana · 20/01/2024 17:27

@TheLogicalSong "The thing is, no one in their mid 40s or older would have grown up with a computer in the remotely modern sense of the word"

You don't seem to get that people are challenging the first half of your statement - the bit about "no one in their mid 40s or older ... " - as it is an inaccurate generalisation.

The modern computers that we were using in the1980s were modern for their time, and a whole lot more complicated to use than "modern" computers. They included word processing, accountancy packages and spreadsheet programmes even then - basic office funtionality that hasn't really changed in the last 30 years. They just were not called Microsoft Word and didn't come in a Microsoft Office package or run on Windows. Granted, thousands of other applications and programmes were yet to be developed, but email and internet shopping have also been around for 30 years now, so I'll repeat my earlier comment - anyone who was using these when they were in their 20s would today be well past your "mid-40s" cut off point - some by another 20 years or more.

The modern computers that we were using in the1980s were modern for their time

Everything was modern when it was first built, for goodness sake. You might as well describe a rotary dial phone as a 'modern phone' because it was modern in 1932 or whenever.

anyone who was using these when they were in their 20s would today be well past your "mid-40s" cut off point.

I said 'grown up with' - not 'used as an adult'.

Agree · 20/01/2024 17:36

Morningmeeting · 20/01/2024 12:41

I worked in a place where an employee was hired because she said she could write shorthand. After the first meeting she minuted, she handed the manager a page full of marks and scribbles. The manager asked her to write that short hand up into English. She said she couldn't, explaining, ' I said I could write shorthand, not read it.'

LOL this reminds me of the people who've done fake sign language on news conferences.

Well, I said I can make sign language not that anyone else could understand it. True, I suppose!

donthaveaname · 20/01/2024 17:37

Wimpeyspread · 20/01/2024 17:28

Surgical spirit will remove permanent marker - cheap and effective

Scribbling over the permanent marker with a whiteboard marker will also work 😉

SimplyDiana · 20/01/2024 17:41

RegardingMary · 20/01/2024 17:27

We're now facing this issue at my trust.

Lack of competence is being palmed off as 'other staff are racist' and its now such a thing that colleagues feel unable to speak up for their patients at risk of being labelled racist.

You have my every sympathy on that front. It becomes such a horribly time-consuming and expensive process too once the solicitors’ fees are brought into it.

CrushingOnRubies · 20/01/2024 17:43

I've had to show someone how to use a big standard hole punch before now. Didn't get the concept of the slide page size thing at the side

Worked with someone who cried anytime you told her to do anything. Because she was worried she'd screw up a fairly common sense thing.

Worked with a who didn't do their actual job but lots of extraneous stuff. Who knew the office Christmas do at a restaurant where they do everything took so much organising. Book table, get meal orders and pay deposit done. Nope days dedicated to it

I could go on

Copen · 20/01/2024 17:48

I've worked with a few people who are astonished to find they weren't just hired to sit around and think of ideas, they had to execute them as well. I'm not sure if the problem arises because of them, or the person hiring.

Also, this one is not incompetent as such, just out of touch. She was an intern who was the daughter of a very rich client. One day she was asked to get files down from a top shelf to work on. She brought them to me, asking what was on their covers. It was dust. She had never seen dust before.

SuperSue77 · 20/01/2024 17:48

I had a temp work for me who really wasn’t up to the job - I should have realised on day 1 when she took several attempts to create a new password and kept getting it wrong. I put it down to nerves but it was actually a very accurate measure of her overall competence 😬

Wetandhorrible · 20/01/2024 17:48

BMW6 · 20/01/2024 14:00

Of course I didn't use a calculator to work out 10%!!
She couldn't do it in her head and couldn't work her calculator to do it either.

So you FOTTFSOFAWYGTFOSM.🙄

You may need to work on your reading comprehension as well as anger issues, because my text was saying that I would expect the employee to whom you referred to be able to find 10% without a calculator: why you thought this was directed at you is,and for for all I care will remain, a mystery to me.