To give a bit of background, team of 9, one person been there years, ‘old school’ so of a time when there was no urgency to tasks, no thought about customer service etc.
Things move on over the years, I joined the team 5 years ago from another part of the company, myself and others have slowly turned the team ethic around to get ‘tasks’ done in a good timeframe. This ‘old school’ person rose to the challenge but as they’d been there the longest liked to hand out tasks for others to do whilst looking busy themselves.
This was reported to manager at the time and the role of giving out tasks was taken from her - she was told she, like the rest of us needed to contribute equally.
She didnt like this and has continued to quietly do as little as possible, it’s been brought up to manager on occasions, usually by me as I appear to be the unofficial spokesperson for the team. Manager tries give said person a gentle kick up the bum but they improve for a couple of days and it’s back to square one.
This week has been particularly busy - the ‘tasks’ we have to do, we are all goaled on getting about 25-30 of these done a day. It can vary as some tasks are more complex than others. The tasks build quickly if we have people off so it’s important to keep at them.
I clocked on the system that one day this week the person in question had done just one task all day and it was something that would have taken two minutes to do. We were already two staff down so the tasks were building quickly. The person has attended one meeting (same as us all) and the rest of the time, although tapping away on their keyboard must have simply taken an easy day with headphones listening to music whilst the rest of us battled to keep the mounting tasks under control.
Manager does not look at these numbers daily but we have to enter our numbers into a spreadsheet - it’s become apparent that this person always adds a few extra to their number. I’m waiting to see what number gets added for the day they did one.
I suspect Manager is already a bit sick of me / the team complaining about this person and would rather us all just get on with it (they aren’t around much) but it bugs me to the point I feel I need to leave. Then I think why should I leave? I love my job but it’s a bad egg that annoys the rest of us.
WWYD? Continue to bring it up each time it happens? I have evidence of a screenshot of the task completed, or just say nothing and worry about my own work.
If it’s not reported the manager won’t even know as they don’t delve into the system to check that the spreadsheet figure matches the system figure.