I work in hospitality, large chain company, and have done for 9 years.
This year, for some reason, I have had 5 incidents where I have not been paid correctly. Either missing holiday pay or not being paid the correct rate of pay.
This time I am missing sick pay.
I was signed off from work the week before Christmas as I was really ill, first time I've ever been signed off sick. I sent my sick note over to the manager, said I was sorry and that I obviously didn't want to lose the money but I'm really not well. She said it's fine and suggested using holiday pay to top up. I knew I couldn't use holiday pay for the same week as the sick pay but ask if she could put a couple of holiday credits through for the previous week just to top it up. She agreed.
We got paid today, payslips were available on Wednesday night. Payslip is missing holiday and sick pay. I was working Thursday but manager was off, spoke to her and she said she thought she put them through, she was sorry and to email payroll. I emailed and they replied on the day saying to get the manager to send over my info as no request for holiday or sick pay had been made. Manager was in Friday morning and emailed first thing. She text me to tell me that they were fixing it and I would be paid today (Friday) but they couldn't put any holidays through as this is not allowed unless I take the holiday (although its definitely been done before, maybe they've just become stricter with it). I checked my payslip just before starting work at 4 and the payslip has been changed to reflect the sick pay but money still hadn't been put in my bank. I replied to the email where they said I would be paid that day asking by what time, but nobody has replied since, money still hasn't been put in my bank and also I'm assuming they are all now off until at least 2nd Jan.
In my email I explained that I had all my bills coming out this week and if I didn't have that extra money then I would be put into financial difficulty.
My bills have been paid and I'm left with no money for food shopping for me and my young daughter. I will figure it out somehow but I'm really angry that they didn't sort this out. I'm also worried that because they've changed my payslip, then they've made the payment to the wrong person or something. I'm more angry that this is now the 5th time they've messed up my pay yet nobody else seems to be having any issues.
If they don't pay me until 2nd, can I claim some sort of compensation? the company is awful and have treated us pretty rubbish recently and I'm sick of it but due to my situation I can't leave right now but I am actively looking for something else.
So I guess it's aibu to expect some sort of compensation for this situation?