I got a letter saying my DD was going from £75 to £156. In a little fury, especially at the 'don't worry it's all done for you and we'll just whip the extra money out of your account despite your fuel not costing that much' letter, I cancelled my DD 🤪
Cue a letter which tells me my ACTUAL FUEL and the standing charge is HIGHER because I won't do direct debit. Is that even legal.?!
Anyway, I always pay and just about have the money but don't want to pay over the odds (I've only been in the UK 2 years and the first year I paid in full every 3 months with British Gas- OVO wouldn't allow this (will view it as defaulting if I leave it more than a month) despite me preferring/ asking for it upon opening an account.) At no point did BG mention that I was paying more- would I have been?!
Final bit of the boring saga- I decide last night that I'll sign up for the DD against my wishes just because I can't bear to pay more to not... Go onto the (shit) app and it says my calculated DD is £256 per month!! Obv I lose my mind. Then I think, well that's because I now owe this month plus creating a future direct debit. I decide to pay this month now and see about a DD later.
An hour later DD charge goes back down to £156. Surely they can't be that stupid that they can't work out that the £156 is still adequate it's just this is the heaviest usage month with Xmas lights and heating etc? (I hadn't missed a month of direct debit het as id cancelled well before the due date, IYSWIM so they wouldn't have lost out)
Not sure what I'm even ranting about now but the sooner our core utilities are back in public ownership the better. Why is anyone making a profit from selling goods which are essential to life?
Fuming abput the whole thing!