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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think a charity shop is taking the piss asking these prices?

248 replies

FrasierReboot · 21/12/2023 18:29

Went into a charity shop today. Yes, I get that the charity needs to make money etc etc but....

£40 for worn bobbly Primark and George at Asda coats. Would probably have been half that price brand new

£7 for worn jeans with holes in the bum and or/crotch or seams, again brands such as Primark or George.

AIBU to think this is mad?

OP posts:
Gorgonemilezola · 22/03/2024 17:18

It's very hit and miss locally - there is a local animal charity which has several shops and you can often find good stuff really cheap (the shops are a real jumble and you have to rummage!) but some of the bigger name charities are a bit of a joke - an Emma Bridgewater mug for £16, an 'original' but really terrible watercolour by some unknown amateur for £40.

However, today I found 4 Folio Society Elizabeth David cookbooks that looked as if they'd never been taken out of their cardboard sleeves for £4.50 each Grin

Gorgonemilezola · 22/03/2024 17:21

GraceFairbrother · 23/12/2023 15:30

@Needmorelego , house clearances, auctions, charity shops, car boot sales etc.

I donated an Indonesian (Lombok) pot to one of our local charity shops then spotted it in an antiques shop for £35. They sure do trawl the charity shops.......

mathanxiety · 22/03/2024 18:23

Thistlewoman · 23/12/2023 13:14

The difference is you are making money on those items for yourself, not donating it to charity. I'm afraid that sits very badly for me. When I've seen the odd item at a local charity shop which I know is worth more I've either a) gone to the manager & pointed that out and/or b) sold it FOR them on eb*y and given the Charity the full proceeds of that sale. I just cant abide private individuals profiting from items which ultimately were donated free in order to raise money FOR THAT CHARITY. Re-sellers arent 'providing a service' as you seem to suggest, they are profiteering on the back of free donations. Yuck.

Which is better - giving a man a fish or teaching him how to fish?

Your approach seems to suggest that giving out fish is the ideal situation, and someone showing a bit of initiative and making money isn't.

The same item gets sold at least twice when resellers buy it and sell it on. In fact, it's sold three times if you factor in the original sale to the first consumer. That's an extremely efficient way to use a resource to generate income.

Where does that income go? Maybe the local cafe or hairdresser's or another small, local business? And don't forget that transactions and income are taxed.

mathanxiety · 22/03/2024 18:30

LifeofBrienne · 23/12/2023 10:20

There are obviously examples of stupidly high prices on this thread, but also examples of stupidly low prices - like a Warehouse woollen coat for £1 cited above. Or a PP said their local shop sold “5 books, any books, for £1” which unless all the books are something like tatty kids’ picture books or old Mills and Boon is way underpriced.
The point of charity shops isn’t to provide fantastic bargains for customers but to raise money and I’m sure the coat would have sold quickly even if priced at £7/£8 - or £10/£15. There’s a happy medium.

There are limitations on square footage in the shop and space in the average sorting room.

There is also the good business practice of presenting new merchandise frequently.

A shop with a reputation for items selling quickly will make people decide to buy when they see something. This requires low enough prices to ensure people are tempted to buy.

A shop with a reputation for having the same merchandise hanging on the racks for months will put people off crossing the threshold.

The bird in the hand principle applies here. Money in the till and space for new items are real; potential money on the racks for weeks isn't.

Needmorelego · 22/03/2024 18:39

@Gorgonemilezola and what's the issue with that?

Loubelle70 · 22/03/2024 18:43

Just dont buy them. Tbh i voice it when im in charity shop thats overpriced. Was a joules coat for 45 quid...anorak.. could get that one new for that...i said to Manager that can get new for same price...and a marks n spencer cardigan...9.49...i mean lol . I just put them back... say 'youre joking' when look at price tag and put it bk

nomadmummy · 22/03/2024 18:59

VimtoVimto · 22/03/2024 17:10

Most shops have guidelines, and volunteers who have knowledge of a particular area. I find most of the people who complain about prices are those who are resellers.

I believe you are probably right. But I when people are mentioning brands like ASDA and £40 blazers - I'm assuming the person pricing it has no malicious intent and didn't know how cheap the brand was. I mean i went to a consignment shop in the USA before I moved back - I wanted to sell a Christofle Candelabra that was given to me.. they offered $100. I smiled politely and left with it. They had no idea what Christofle was. But yeah I wish reselling from charity shops banned to be honest. And yes I'm aware that's logistically impossible... :(

Gorgonemilezola · 22/03/2024 19:00

Needmorelego · 22/03/2024 18:39

@Gorgonemilezola and what's the issue with that?

Absolutely no issue - it was in response to a poster who doesn't like people reselling charity shop purchases, someone asking where they thought antique shops obtain the goods they sell, and a poster saying car boots/auctions etc, suggesting antique dealers don't buy from charity shops.

I was actually quite tickled at the antique shop's nouse, tbh, and wish I had the energy to do similar.

Needmorelego · 22/03/2024 19:09

@Gorgonemilezola oh ok - apologies if I sounded a bit bitchy the way I said it 🙂
Some people get funny about the re-selling concept.
I tried a bit of secondhand book selling a few years ago with stock that came from various places including charity shops. It was fun but a lot of hard work and very time consuming sourcing the stock. It's very definitely a full time job to do it if you actually want to make a profit.

Gorgonemilezola · 22/03/2024 19:23

Needmorelego, yes, it sounds like an easy way to have your own business but I can imagine it's a lot of work.

Papyrophile · 22/03/2024 20:04

Commercial landlords have to pay business rates if shops (or anything else) is still unoccupied after six months, so it's better to have charity shops than nothing at all.

Vistada · 22/03/2024 20:09

GraceFairbrother · 21/12/2023 19:24

Got a designer (first name Lee, he worked at Givenchy, you know the one) wool/cashmere pea coat for a tenner earlier this week. It's beautiful and suits me. Needs a small repair to the lining and a dry clean.

Is there a reason you didn't just say alexander mcqueen???

GraceFairbrother · 22/03/2024 20:11

Yes. When friends admire my coat I don't want them to know where I got it. Smile

Tiredallthetimeneedsleep · 22/03/2024 20:14

Needmorelego · 21/12/2023 18:34

Why are they selling jeans with holes in the bottom?
I've never known a charity shop do that. They'd go into the rag recycling collection.
As for the coats - again sounds unusual. It sounds like they must have a clueless manager. Maybe email the head office (if a big name one) because the area managers might need to have a word with the manager.

A few weeks ago I bought an M&S top from a charity shop. There were no changing rooms open so I took it home. A couple of weeks later I went to try it on and not only did it have a hole under the arm, the neck was safety pinned ( probably so it wasn't obscene). Another time I bought a black skirt, couple of weeks later whilst wearing it I discovered that it too had a small hole ( not visible unless wearing it). I've given up now

Papyrophile · 22/03/2024 20:24

Commercial landlords have to pay full rates on vacant property after six months, so they would rather a charity shop took the space.

jengachampion · 23/03/2024 05:20

YANBU. The prices have become insane. £20 for some used baby moccasins...looked on Vinted and found the same in the box for £2.50

Valeriekat · 23/03/2024 05:39

claretblue79 · 21/12/2023 20:50

Don’t tar us all with the same brush. We work really hard to sell clothes, toys etc at very reasonable prices. Without these shops a lot of charities would struggle to keep going and people that rely on the charities would not be helped. Lots of threads on this subject and it would be nice if some people recognised the hard work us volunteers do

Nobody is criticizing the volunteers. It is the people who are getting paid big salaries who presumably set the policies.

Valeriekat · 23/03/2024 05:49

CoatOfArms · 22/12/2023 18:32

often wonder what happens to the quirky items that are donated.

We sell them...

The one issue with a "pile it high sell it cheap" model is that you need a constant churn of volunteers to be going through the bags, pricing, steaming, manning the till, filling the shelves. Many charity shops can't hit the bare minimum of two able-bodied adults in the shop to open safely. Getting good volunteers and keeping them week in, week out is not easy. And volunteers who are prepared to do everything which needs doing, so many people just want to do the till or just want to steam or do the books or whatever and won't turn their hands to whatever needs doing. Often you'll come across Fiona who is a Wednesday morning person and couldn't possibly contemplate coming in on a Tuesday afternoon, because she is a Wednesday person! It's all we can do to keep the things churning as it is. And that's also assuming that managers haven't done the sums to maximise revenue and discounted that model.

And the other problem with selling everything cheap is that it's very disrespectful to the people who donate decent stuff to us. I went through a bin bag of stuff last time I was in and it was all White Stuff, Boden, Reiss, Hobbs. Someone has been generous enough to give us stuff they could have put on Ebay/Vinted, it's the least we can do to get a decent price for it. (And by decent I mean £6 or £7 for a White Stuff tunic top, £12 for a dress).

They weren't being generous they were being lazy!

Valeriekat · 23/03/2024 05:53

Also Goodwill isn't technically a charity, it is a "Not for profit".
The owners/ senior managers pay themselves vary good salaries while the shop staff are volunteers or on minimum wage.

Valeriekat · 23/03/2024 05:57

Platypuslover · 23/12/2023 01:11

On top of that PDSA are breaking the law by being agist and refusing to employ people under 18!!!

Legislation doesn't apply to under 18s!

Valeriekat · 23/03/2024 06:13

Thistlewoman · 23/12/2023 15:16

@GraceFairbrother Well I dont like charity shop resellers expecting to make money on bargain finds-and thats the attitude I dont like. You do you. Just dont dress it up as anything other than profiteering. 🤷🏼‍♀️

You are being ridiculous. Resellers are paying the asking price not stealing from the charity shop.

Seymour5 · 23/03/2024 07:36

Valeriekat · 23/03/2024 05:49

They weren't being generous they were being lazy!

Lots of our donors wouldn’t consider selling their old clothes on line. Not lazy in the least. They choose to give to the charity of their choice.

Thistlewoman · 27/03/2024 22:38

Valeriekat · 23/03/2024 06:13

You are being ridiculous. Resellers are paying the asking price not stealing from the charity shop.

No, not ridiculous, just calling out the sort of entitled behaviour whereby resellers are complaining about the prices they pay to buy goods in charity shops when all they want is a source of cheap goods they can sell for their own profit. Yuck.

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