annoyed at doctors surgery for not letting me know result

[JosieMay1970]

I had routine blood tests one month ago and I never heard anything, it’s been over a month, today I received a letter telling me I’m prediabetic. Why didn’t my doctors phone me straight away to tell me this? Why have I only found out over a month later, would they have let me known sooner if it was a more serious result?

it makes me worry they aren’t telling me other things that could be wrong, or would they usually phone earlier if they found anything worse?

am I being unreasonable in being annoyed by this?

Not every nation has the NHS app. Northern Ireland doesn't, I don't think Scotland do either.

Not sure why you are getting such a grilling, OP.

Yes the NHS is in turmoil but none of us should lower our standards and accept sub-par care that we pay lots of money for.

Your surgery should have informed you. Mine has recently insisted they haven't received results of an urgent scan, so I called the scan provider who confirmed the results were with the GP same day, called my surgery back and they miraculously found them....

I have an app, in Scotland.

What used to happen at our practice pre Covid was that patients were asked to ring for their results after a week ( or longer for more unusual investigations).Normal results were marked as such and filed.Abnormal results would have comment such as make a doctors appointment or nurses appointment or repeat etc. Those would mainly also be written to re making appointments etc. Serious abnormalities would be dealt with as urgent by the GP when the result came in ; usually by phone.
Since Covid the practice is exponentially busier . Making an appointment can mean 5/6 weeks sometimes. Urgent results are still dealt with in the usual way but I can see why you were written to about prediabetes rather than waiting for ages for a doctors appointment only then to be told to discuss it with the diabetes nurse.it wasn't urgent. I have recently been off for 2 weeks leave and then a week of flu. My results will have been looked at daily to check for serious issues but the doctors are horrendously busy and so the less serious abnormalities or eg hospital recommendations are unlikely to be dealt with until I am back after Christmas, nearly four weeks. It probably feels like ages to you but it is an example of how a bit of bad timing with illness and bank holidays can suddenly make time stretch.Somethings , patient access and texting/ emailing/ econsult have been a big help actually but time is the struggle.