To think this is winding up a service user

[Getwithit7]

Patient in hospital needs the loo states they are feeling uncomfortable and unable to sleep and the staff member replies I know it’s only a few more minutes they were waiting for someone of the same sex as the patient.

No. Unless that staff member was the same sex as the patient

What makes you think it’s winding the person up? It may do but nothing in your description suggests that was the aim.

I feel like I’ve read this exact post before.

However, it’s perfectly acceptable to wait for a staff member who is the same sex as the patient/service user if there is a good reason to do so. Capacity issues and a patient’s personal history are two good reasons I can think of off the top of my head.

It’s not ‘winding them up’.

If they're in hospital they're a patient not a service user
And no it's not 'winding them up'. How do you know the pt hasn't previously stated they only want assistance/personal care from a member of staff the same sex as them?

Or that the risk assessment is in place that staff need to be the same sex.

Why does the 'service user'/ or someone on their behalf see it as being wound up that someone the same sex as them is to take them to the toilet?

From your post I can’t really tell what the problem is. It sounds like a normal, appropriate interaction.