Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

IT experts needed!

6 replies

Imoapinn · 03/11/2023 06:00

How do I delete email messages in bulk?
I have hotmail, now known as outlook.
I have run out of storage so I can't send or receive any more emails which is a critical situation as I've got really important emails to send and receive.
I've got over 6,000 messages in my inbox dating back years.
Over 2,000 of them are from 1 particular company. How can I delete the whole 2,000 all in 1 go? There must be a way! I've spent hours yesterday trying to work it out. Even googling the answer isn't helping, google just says choose 'Delete all' but there's no option to do this on outlook.
Surely I don't have to delete messages one by one?
I spent 4 hours of my life today individually deleting messages one by one to try and free up storage and I was losing the will to live. After 4 hours of deleting I still haven't freed up enough space to be able to send or receive emails.
Please help - is there anyone who knows about this? I have hugely important emails I need to send, and don't have hours to spend deleting individual messages!

OP posts:
LunaMay · 03/11/2023 06:13

I would filter it to sort by sender and then highlight the first one from that company and scroll all the way down to the last one and hit shift on the last email to highlight all and then delete

LunaMay · 03/11/2023 06:15

Or if you search that company in your inbox they will all come up.

mildlydispeptic · 03/11/2023 06:16

You've probably done this, op, but have you sorted by sender, which will give you big chunks of spammy stuff you don't have to think about before deleting, and then using the control and page down keys to select large amounts at a time? Or alternatively I'm sure there will be a YouTube video tip out there if you have a search.

weathervane1 · 03/11/2023 06:17

Hi,

I hope this helps. I've just gone into my outlook account on my iPhone (even easier on a PC) and using the search magnifying glass, I typed in the name of the sender whose emails I wanted to delete - you don't have to be too specific either; for example instead of "[email protected]", you could just search for "testing" and it will show all emails from that domain address. Then when the list of emails appear (it will default to searching all of your folders - you can change this), I selected and held down my finger on the first one (without actually going into the email) and the option "select all" appeared at the top. I chose that and all the emails received a tick. Then I pressed the delete icon at the bottom and they all vanished. Do remember to go into your deleted items afterwards and select delete all.

The way I usually do it is using the Windows mail application where you can select emails based on your search criteria, press CTRL and A at the same time (select all) and then press delete. Same result just a bit quicker.

Hope this helps.

C1N1C · 03/11/2023 06:35

@Imoapinn

I have Hotmail and I had this issue too... you have a 75 email limit with deletion.

It's easier to create a rule, and you can't do this on your phone as far as im aware:

Log in to your Outlook.com account and click Settings (gear icon) > View all Outlook settings. Go to Mail > Rules > Add New Rule.

Then it should be self explanatory... type in say a domain name to look for like ebay.com and have the rule move everything to the deleted items folder.

It DOES take some time for the gears to turn... it's not like a select all instant delete thing if you have a lot of emails. One of my favourite terms to search for is 'unsubscribe' (not as a rule, as a general search option). This will generally find the ones that are spam-like.

feckingusernames · 03/11/2023 07:51

Try the sweep option.
Select 1 message from the company, click the sweep button and then make sure it says move all items to the deleted items folder.

The sweep button is shown top left in the image

IT experts needed!
New posts on this thread. Refresh page