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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is it OK to essentially ghost an esthetician?

13 replies

Lilq5 · 01/11/2023 23:26

I have been this woman's regular customer for the past 7 or 8 months, or so. I would go every two weeks without fail. Some things have changed for me recently in terms of what I'm prioritising and want to spend my (now very limited) amount of spare money on and I just can't justify the cost any more.

I don't want to have to explain that to her but she has text me a few times..

Do you think I owe her an explanation for not booking anymore? I'm not sure that I do, but feel kind of awkward about it.

OP posts:
SkaneTos · 01/11/2023 23:29

I would let her now that you will not go to her anymore. It's the polite thing to do.

SkaneTos · 01/11/2023 23:29

I don't think you need to explain, just let her know.

Hottytotty · 01/11/2023 23:33

I’d just text back something like “Hi, sorry not to have been in touch. Things are very busy here at the moment so I’m going to have to put the treatments on hold. I’ll let you know if/when I’d like to start again. Thanks, Lilq”
I just think ghosting someone, even a business contact, is a bit rude.

Unicorn2022 · 01/11/2023 23:34

You don't owe her an explanation but if you've been going to her every fortnight for eight months then she's probably wondering if you are ok. Just return her text and say you won't be having any more treatments for the foreseeable future but will contact her in the future if you do decide to resume treatments. It would be polite to respond to her.

OrigamiOwl · 01/11/2023 23:34

I think just drop her a quick message to let her know you won't be rebooking. Takes the pressure off you both then.

caramond · 01/11/2023 23:37

She might be wondering if you weren't happy last time as you've suddenly stopped going.

BumblebeeAndPoppy · 02/11/2023 00:35

Without going into details you could just send a message saying something along the lines ‘thank you for contacting me, unfortunately my circumstances have changed and i won’t be seeing you going forward. Thank you for your amazing work and wish you all the best’. Something like that otherwise she’ll keep chasing you as you was a regular customer and she needs you.

SunRainStorm · 02/11/2023 04:28

It's not ok, she's a human being who presumably cares about her work. She might think you're unhappy and that's why you haven't rebooked.

Just text saying you've loved her work but need to tighten your belt for the next little while.

MassageForLife · 02/11/2023 07:17

I would say something like

'Hi, thanks so much for seeing me over the last few months. Unfortunately I'm going to have to pause treatments in the meantime, but if and when I can resume, I'll be in touch. In the meantime I'll definitely recommend you to anyone I know that's looking for an esthetician.'

That way she knows she hasn't upset you in any way, but she'll hopefully stop messaging.

MassageForLife · 02/11/2023 07:18

Actually I would get rid of the first 'in the meantime' grim my message... 🤐

margotrose · 02/11/2023 07:24

I run my own business and if a regular client just stopped booking with no explanation I'd be paranoid I'd messed up or done something really wrong.

The polite thing to do is to message and say you won't be needing her for a while and that you'll be in touch if things change. It would also be nice to say thank you and that it's nothing personal.

pumpykins · 02/11/2023 07:25

Just say this

Hi, really sorry but I can't come for a while: but i hope to return again in the future. Will get in touch when I'm ready and able . Thanks so much. Best wishes xxx

towriteyoumustlive · 02/11/2023 09:42

Lilq5 · 01/11/2023 23:26

I have been this woman's regular customer for the past 7 or 8 months, or so. I would go every two weeks without fail. Some things have changed for me recently in terms of what I'm prioritising and want to spend my (now very limited) amount of spare money on and I just can't justify the cost any more.

I don't want to have to explain that to her but she has text me a few times..

Do you think I owe her an explanation for not booking anymore? I'm not sure that I do, but feel kind of awkward about it.

You don't owe her an explanation but ghosting her is rude.

Just let her know that you've hit some hard financial times at the moment so unfortunately cannot afford the appointments any more but hope to be able to return one day as you have really enjoyed them.

Nothing wrong with telling the truth.

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