Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Cleaner let cats into living room

648 replies

slithytoveisascientist · 12/10/2023 11:27

Last week she let them into bedroom and luckily I caught it before anything happened. I reminded her and she was very apologetic and promised to be more careful.

This week she has left the living room door open and the cats have gone in and scratched my leather sofa. It’s never had any damage before and I’m gutted.

AIBU to ask to claim on her insurance for a repair, and will I even have any success?

Cleaner let cats into living room
OP posts:
Thread gallery
5
Gerrataere · 12/10/2023 11:41

You’re not a ‘cat person’ op, you might like them but they’re obviously not suitable for what kind of home environment you expect. They’re not there for decoration, they have their own nature and being confined to a few rooms is just mean. I’d also suspect they’re stressed if the first thing they do in any new room is tear things to pieces.

AmyDudley · 12/10/2023 11:41

You have two options,
1.Accept that cats scratch stuff and suck it up
2.Don't have cats

Blaming your cleaner and trying to get her to pay for the destructiveness of your pets is not an option. Awful to even consider it.
Not her cats monkeys, not her circus.

ProfessorInkling · 12/10/2023 11:41

Cats love scratching. Occasionally they do it where we’d prefer they didn’t. It’s okay, though. It doesn’t have to be someone else’s fault. It just happened.

minipie · 12/10/2023 11:42

slithytoveisascientist · 12/10/2023 11:39

They didn't sneak in

Door was wide open

They aren't around when she is cleaning they hate the noise

Does no one think she should have kept the door shut when asked?

Ok, so she forgot to close the door.

It’s not ideal but it happens. Have you ever made a mistake at work?

rwalker · 12/10/2023 11:42

The fact you’ve been clear and she hasn’t done what you said resulting in this damage I would claim off her insurance
but if that’s the only damage it seems relatively some it could be repaired or do it yourself
Have a look on YouTube for leather scratches repair

slithytoveisascientist · 12/10/2023 11:43

A few rooms? They have the whole house garden and garage it's 2 rooms they can't go in. And 4 people live here it's just my husband doesn't feel the same way I do.

And it's ok to want to keep your nice (hard earned) things nice

The sofa is about a year old and has never been scratched.

OP posts:
slithytoveisascientist · 12/10/2023 11:44

I have made a mistake at work

Not repeated it though when called on it

I spoke to her last week about leaving these two doors closed and she assured me she would

And I don't want her to pay

I wanted her insurance to.

OP posts:
PepsiMaxandPringleStacks · 12/10/2023 11:44

What's the point of having cats if they're not allowed in the house. YABU.

slithytoveisascientist · 12/10/2023 11:44

rwalker · 12/10/2023 11:42

The fact you’ve been clear and she hasn’t done what you said resulting in this damage I would claim off her insurance
but if that’s the only damage it seems relatively some it could be repaired or do it yourself
Have a look on YouTube for leather scratches repair

I don't have the time or the dexterity that's why I have a cleaner

It's meant to make my life easier not harder

OP posts:
slithytoveisascientist · 12/10/2023 11:45

PepsiMaxandPringleStacks · 12/10/2023 11:44

What's the point of having cats if they're not allowed in the house. YABU.

Dining room
Garage
Study
Kitchen
Bed 1
Bed 2
Bed 3
Garden

By your logic no one in a 2-3 bed house should have cats

OP posts:
MrsVeryTired · 12/10/2023 11:45

Love the first reply @Fireisland yep OP you can only really get on at her if they are her cats.

Can you have them shut in one room (that she doesn't go in) when she comes? In room with you if you WFH. Or big paper signs on doors "shut door" to remind her? Have to do that for DH sometimes Grin

Heyhoherewegoagain · 12/10/2023 11:45

slithytoveisascientist · 12/10/2023 11:34

I feel like it's negligent for her to have allowed them in when she was specifically asked not to.

I’d say it was negligent of you to leave the cats in the house when the cleaner is there if you have an issue about where you allow them

slithytoveisascientist · 12/10/2023 11:45

rwalker · 12/10/2023 11:42

The fact you’ve been clear and she hasn’t done what you said resulting in this damage I would claim off her insurance
but if that’s the only damage it seems relatively some it could be repaired or do it yourself
Have a look on YouTube for leather scratches repair

It is a good idea though and my mum might help me

OP posts:
purplecorkheart · 12/10/2023 11:46

Yes she should not have left the door open but no you cannot claim on her insurance.

How long and how often does the cleaner visit? I assume it is only a couple of hours a week. Could you keep them in the study with your or in a room that she will not be entering if it is only a short time? Then you can check whether the doors are closed before you leave them out.

slithytoveisascientist · 12/10/2023 11:46

MrsVeryTired · 12/10/2023 11:45

Love the first reply @Fireisland yep OP you can only really get on at her if they are her cats.

Can you have them shut in one room (that she doesn't go in) when she comes? In room with you if you WFH. Or big paper signs on doors "shut door" to remind her? Have to do that for DH sometimes Grin

This is a good idea, shutting them in with me then I can check doors.
Thank you

OP posts:
slithytoveisascientist · 12/10/2023 11:47

purplecorkheart · 12/10/2023 11:46

Yes she should not have left the door open but no you cannot claim on her insurance.

How long and how often does the cleaner visit? I assume it is only a couple of hours a week. Could you keep them in the study with your or in a room that she will not be entering if it is only a short time? Then you can check whether the doors are closed before you leave them out.

A very good idea thank you
They would have to be in with me as if I shut them in another room she could easily let them out / not shut that door

OP posts:
Gerrataere · 12/10/2023 11:47

slithytoveisascientist · 12/10/2023 11:43

A few rooms? They have the whole house garden and garage it's 2 rooms they can't go in. And 4 people live here it's just my husband doesn't feel the same way I do.

And it's ok to want to keep your nice (hard earned) things nice

The sofa is about a year old and has never been scratched.

And it's ok to want to keep your nice (hard earned) things nice

No I don’t disagree. However you can’t have cats and unscratched things, however ‘careful’ you or anyone is. What if a guest had left the door open? Who would you be trying to scam money off then for your own pets’ behaviour?

Do you have children by the way? Are they also only allowed in the dining room and own bedrooms?

WitsHaveEnded · 12/10/2023 11:47

Okay I'm not going to be as nice as everyone else. You're being disgusting. This cleaner probably makes a pittance compared to you, and you want to raise her premiums next year because YOUR cats scratched YOUR sofa? If your sofas are so precious then invest in some sofa corner protectors so they can't do this.

She is there to clean. Not play doorman to your cats. Get a bloody grip, I am mortified for you.

slithytoveisascientist · 12/10/2023 11:47

I can claim off my own insurance i think since the cleaner hasn't done wrong

OP posts:
slithytoveisascientist · 12/10/2023 11:49

I'm hardly scamming! And a repair isn't money either.

Honestly all our guests have been able to keep that one door shut. As has previous cleaner, cat sitter, etc

It's always been a cat free room.

OP posts:
slithytoveisascientist · 12/10/2023 11:49

Cleaner owns a company and I pay £17.50'an hour she is not on a pittance.

OP posts:
saveforthat · 12/10/2023 11:50

slithytoveisascientist · 12/10/2023 11:36

If she let them out the house due to leaving front door open (which she has been asked not to do) would that also be my fault for having house cats?

Yes. She is a cleaner not a cat sitter. I sometimes leave my dog at home alone when the cleaner is due. If anything happened I would take responsibility

Megifer · 12/10/2023 11:50

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

WitsHaveEnded · 12/10/2023 11:52

Still doesn't negate the fact that she isn't your cats doorman. And you have the option to either get something to protect the sofas should they get into a forbidden room, or lock them in another room while she does her job.

Cowlover89 · 12/10/2023 11:52

Blondeshavemorefun · 12/10/2023 11:38

I think having house cats is cruel

They need to go out and run climb trees play smell etx

No its not. My indoor cats are happy.

Swipe left for the next trending thread