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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To cancel a cleaning job for this?

2 replies

Rosiee29 · 05/10/2023 10:09

I am a cleaner and I have one client whose kids are ill quite few times a year, as many kids are! They are primary school age. She always texts me to let me know. I am due there in an hour and she has text me this morning to let me know that both kids are off school today with the same symptoms so she will be home with them both when I arrive. She said she was happy for me to come over if I am okay to.

The issue is, I don't particularly want to risk catching anything from either of them so I'd rather not go when they're ill. I get I'm cleaning but I will be touching all their stuff whilst I'm doing so. You could say 'wear gloves' but I'm not going to wear gloves when I'm tidying up their toys and folding the blankets on the sofa etc. I also work in a school and care for an elderly lady so I don't particularly want to catch anything myself to stop me working or pass anything onto her or my students. I also think that if the kids are unwell, they'd rather not have a cleaner bustling around and making noise for hours. I know I wouldn't if I was sick.

I have said this to her and cancelled the job and asked to rearrange to some time this weekend if they are better. Is this is reasonable? If your kids were ill and off school, would you expect your cleaner to still come?

OP posts:
zebrapig · 05/10/2023 10:17

It would depends what the kids had and I always give my cleaner the choice. Sometimes she comes, sometimes she doesn't. Our arrangement is very flexible though.

Pr1mr0se · 05/10/2023 10:19

I think you are being reasonable. You've offered to come when they are better. You also have to think of yourself and your other vulnerable clients after all as you have stated here. She has also been reasonable in letting you know that the kids are at home and ill before you arrive, presumably so you have this chance to make alternative arrangements with her if you choose.

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