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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

. . . to be cheesed off at vet prices?

115 replies

RedPandaFluff · 28/09/2023 21:03

I had a premolar extracted last week in preparation for having braces fitted. Total cost of the x-ray and extraction was £145.

Had our cat at the vet today and she needs a tooth removed. They've quoted £950 for the x-ray and tooth extraction.

AIBU to feel a bit ripped-off? The vet said we can phone around but we're unlikely to find a vet who will do it for less than £800! Is this really a reasonable cost? Absolutely prepared to listen and learn why it's so expensive, but it just seems excessive!

OP posts:
Goreg · 29/09/2023 01:27

These prices are wild. It sounds like a racket.

Trouble is they know people will pay them.

There's a wide racket going on here. A woman I used to know kept on adopting sick dogs that no one else wanted. The dog kennels would ring her up and give her a sob story about this that or the other hopeless case, she'd take it in, obviously couldn't get insurance for it, spend bloody thousands at the vet over the couple of years she had it, it would die, rinse and repeat. Obviously that's quite extreme, but it's part of this wider narrative that in order to demonstrate your love for animals you have to have pets, and you have to pay shit loads of money out for them.

If your cat really needs it I hope you get its tooth sorted OP and for a lot less than you've been quoted. But I would take a step back and wonder if it's really necessary. I mean if it can eat and isn't in pain, is it really a problem?

ZeldaWillTellYourFortune · 29/09/2023 01:35

cluckinhell0 · 28/09/2023 21:09

presumably your procedure wasn't under general anesthesia? nor were you cared for by staff for at least half a day afterwards? maybe doesn't account for full difference but the procedures aren't really comparable.

Exactly.

If you want state of the art medicine, you pay top price. Animal or human.

MadisonAvenue · 29/09/2023 01:44

YANBU, Our dog is diabetic, diagnosed two years ago at the age of 10. He developed cataracts due to the diabetes and lost his sight. He couldn’t adapt so was referred to a specialist ophthalmic vet and he had surgery to remove the cataracts at a cost of £5000 which was thankfully mostly covered by insurance. It was worth doing as he was so depressed when he lost his sight. He now has six monthly eye check ups which take all of 10 minutes, if that, and for that we’re charged £165. I get that it’s a specialist vet but still.

His insulin costs £85 online with a vet prescription (and even though it’s electronic and not a physical prescription it costs £18 for the vet to issue it and send it electronically to the online chemist), if I buy insulin directly from the vet it costs £156. Needles for his Vetpen, the alternative to a syringe, cost £48 from the vet for a box of 100 which lasts 50 days. Yesterday I bought 3 boxes (so 300 needles) from an online chemist and paid £3.88 per box.

When I make an insurance claim I fill in the online Petplan claim form, submit it and get a message saying it’s been passed onto my vet for their information. If I’ve done that within the surgery opening hours I’m guaranteed to get a call within minutes of it arriving in the surgery inbox, asking for payment of £10 for them to fill in their section which must take all of two minutes.

WhatsitWiggle · 29/09/2023 02:01

My cat had two teeth extracted a couple of weeks ago £770 and that included 10% discount for being a care plan member. They sent me an itemised breakdown, it was nuts. Aside from the expected GA, xrays, bloods, there were charges for needles, wipes, dressings - if it was used, it was charged. Multiple items costing £10-£20 and it added up quickly.

She's not recovered well, I've had 5 follow up appointments, they cost £18 each plus £20-£30 for each item of medication they give her - pain relief, anti sickness, anti biotics, appetite stimulant.

Thank goodness for insurance, that £20 a month is certainly looking worthwhile now!

Finefinefine · 29/09/2023 02:28

I had 2 dogs have around 10 teeth extracted between them last year for around £1200 under GA.

CanIGoHomeNowPlease · 29/09/2023 02:33

My dog had a blood test and 6 teeth removed for £660 2 weeks ago. I’d be shopping around for a better price!

WiddlinDiddlin · 29/09/2023 03:20

hattie43 · 28/09/2023 23:50

Whatever the justifications given by vets the huge fees are mind blowing . I have spent circa £10k at the vets since May . This isn't for major surgery or disease this is for routine things across 3 dogs , in the old days if you took a poorly dog to the vet checks were done and pills given but now as soon as you step through the door every ailment described needs an X-ray to see what's wrong at £900
in my practise , it's all changing , one of my dogs was recommended to have cosmetic surgery to take skin off his nose rolls rather than me clean them with wipes , since when has surgery been recommended for something that's general maintenance. If they were becoming infected I could perhaps understand it but it just seems like another way of parting a customer from their money .

Removing the skin 'ropes' or rolls from brachy breeds is a welfare thing, saving them from soreness and repeated infection and its much better to do this before that skin gets badly infected. Humans also have reductions in skin that causes folds for the same reasons.

Bitch all you like about vet prices but, you bought a dog with excess skin and rolls/ropes... you should have had the money for that (also eyes, nares and BOAS should be things you prepare for). I have had dogs all my adult life and at no time has general maintenance involved wiping and applying creams to skin rolls!

givemeasunnyday · 29/09/2023 04:44

I would be shopping around. I'm not in the UK, but that sounds very expensive to me. Admittedly it's been a long time since my cat had teeth removed, but it cost $500, and that was for four or five teeth.

RedPandaFluff · 29/09/2023 06:48

It's been really interesting reading through these responses. A couple of people have asked where I'm located - we're in the north west of England. And yes, I do have good (expensive!) insurance but unfortunately dental isn't covered, which seems to be standard for most policies.

And yes, I do know pets are expensive, but I got my cat years and years ago and have paid out (quite happily) hundreds of pounds a year for check ups, vaccinations, flea/worm treatments, minor ailments. It was the huge difference in cost between human dental treatment and animal dental treatment that I was dismayed by, as even with a GA it's such a quick, simple procedure I was curious to know if it's justified.

OP posts:
User98866 · 29/09/2023 06:54

Unfortunately it has become a racket. The same corporations/ hedge funds that are taking over all the independent vets also have interests in the insurance companies too. The vets that I know are despairing of how the industry is going. I though I’d read the situation has become so bad that even the gov. were going to commission a report on why vets prices have risen so much above inflation. I think we can work out the reason.

hattie43 · 29/09/2023 06:57

@WiddlinDiddlin

Who rattled your cage .
I'm guessing you're American where this may be more common to take off skin , like BOAS surgery is also not common here although mine had this . I have enough money thankyou to do whatever is needed for my dogs but I won't put them through cosmetic procedures just incase something happens .

stayathomer · 29/09/2023 06:57

RedPandaFluff
Glad you said about dental not being covered- pet insurance seems to me to be like every type of insurance, pay monthly and get nothing/ close to nothing back. Yes if something huge happens to our dog/cats hopefully it will do something for us, but in the meantime it’s pay pay pay and still fork out tons of money for walking through the vet’s door.

Gymmum82 · 29/09/2023 07:04

RedPandaFluff · 29/09/2023 06:48

It's been really interesting reading through these responses. A couple of people have asked where I'm located - we're in the north west of England. And yes, I do have good (expensive!) insurance but unfortunately dental isn't covered, which seems to be standard for most policies.

And yes, I do know pets are expensive, but I got my cat years and years ago and have paid out (quite happily) hundreds of pounds a year for check ups, vaccinations, flea/worm treatments, minor ailments. It was the huge difference in cost between human dental treatment and animal dental treatment that I was dismayed by, as even with a GA it's such a quick, simple procedure I was curious to know if it's justified.

I’m in the NW. You will find a more reasonably priced practice locally. If you’re close to Liverpool I can give you a couple of recommendations

Freysimo · 29/09/2023 07:05

StormingNorma · 28/09/2023 21:40

My vet charged £16 for 2 x 60mg paracetamol tablets….
It’s this kind of excessive charging that has led to the Competition and Markets Authority launching a review into the vet services market.

It's exactly the same as human paracetamol, which my vet told me to give my dog, tailored to her weight.

Thatbloodyhedge · 29/09/2023 07:14

I've just changed vets for my dog.
( 3 miles away from each other)
Previous vet is all singing dancing swanky huge practice
New vet small family practice
Old vet charged £130 for consultation and repeat medications
New vet charges £52 for the exact same 🤷‍♀️

Motnight · 29/09/2023 07:17

Last year we paid £400 for our cat to have 2 teeth removed under GA and his follow up care and medicine.

Motnight · 29/09/2023 07:18

Motnight · 29/09/2023 07:17

Last year we paid £400 for our cat to have 2 teeth removed under GA and his follow up care and medicine.

That included x-rays etc. Based in London

Iheartmysmart · 29/09/2023 07:30

My vet used to be a little independent practice with just the owner and one other vet running it. He then retired and the practice was bought out. The prices have now gone up hugely. An appointment is £60 just for the consultation where it used to be £35, a prescription has gone from £10 to £26.

Every time I take my elderly spaniel in the vet wants to try different medication, all involving expensive pre-treatment blood tests. If it wasn’t for the fact that the poor old dog probably won’t be here for much longer I’d definitely move to another practice.

feelingalittlehorse · 29/09/2023 08:06

hattie43 · 28/09/2023 23:50

Whatever the justifications given by vets the huge fees are mind blowing . I have spent circa £10k at the vets since May . This isn't for major surgery or disease this is for routine things across 3 dogs , in the old days if you took a poorly dog to the vet checks were done and pills given but now as soon as you step through the door every ailment described needs an X-ray to see what's wrong at £900
in my practise , it's all changing , one of my dogs was recommended to have cosmetic surgery to take skin off his nose rolls rather than me clean them with wipes , since when has surgery been recommended for something that's general maintenance. If they were becoming infected I could perhaps understand it but it just seems like another way of parting a customer from their money .

So someone bred a dog who’s skin is so folded and deformed that they are at risk of constant infections, and also one that needs surgical help to breathe (that’s what your later mentioned BOAS surgery is, isn’t it?), and you have knowingly bought that poor dog?
In all my years of dog ownership I have never had to have a “cosmetic” procedure to help them function normally. Not sure your vet is the villain here.
Also, completely irrelevant to the OP, as her cat actually has a medical problem requiring the removal- that’s bad luck, nothing to do with bad human choices.

Chesneyhawkes1 · 29/09/2023 08:13

@Glendaruel totally agree. I've kept my dogs at a vet miles from where I live because of this.

They were my vets when I had horses and they do farm animals too. By far the cheapest vets in the area.

One 5 mins from my house wanted almost double when I asked for a quote.

hattie43 · 29/09/2023 08:43

@feelingalittlehorse

I'm not engaging in discussions about bulldogs it's well known they're vilified on here . The OP was talking about the costs of vets bills and I answered as did others . My bulldog has not had anymore health issues than my others. You are just using an excuse to spout your views about bulldogs which definitely isn't what the OP asked .
I'm not listening .

wetotter · 29/09/2023 08:58

Goodornot · 28/09/2023 23:58

I wasn't comparing prices. People keep telling OP she would have been charged more if she'd needed a general anesthetic. Not strictly true as she'd need to be in hospital for a GA and then hospital dentistry is free.

I'm surprised people are surprised by vet fees. Pets are expensive.

Edited

But then you wouldn't be comparing like with like - because I was comparing prices, and the whole opening post is about price comparison.

The total bill for my dog (just checked the itemised receipt) was nearly all the costs of the GA and other ancillary charges such as post-op prescription pain killers and (optional) bloods.

If it was simply the X-ray and the actual extractions, then £142 - just cheaper than OP's human price.

The question in OP was why the price difference - the answer is the GA

So if OP wants to compare properly, then she either needs to know what she would have been billed privately for the procedure to be done under GA (eg in a private hospital, which has all the kit and the staff trained for this - just like vets do, but are overheads dentists don't have)

Or she needs to look at the itemised bill and compare only the specific parts of the animal procedures

Thatbloodyhedge · 29/09/2023 09:07

hattie43 · 29/09/2023 08:43

@feelingalittlehorse

I'm not engaging in discussions about bulldogs it's well known they're vilified on here . The OP was talking about the costs of vets bills and I answered as did others . My bulldog has not had anymore health issues than my others. You are just using an excuse to spout your views about bulldogs which definitely isn't what the OP asked .
I'm not listening .

Quite right 👏

RVN · 29/09/2023 09:22

IntheJingelyJangelyJungle · 28/09/2023 21:32

Human anaesthesia doubles your cost as you are paying for a specialist anaesthetic consultant, at baseline circa £200/ hr.

As best I’m aware your cat won’t have a specialist consultant purely for his anaesthetic (surgeon bungs in some propofol or whatever they use for cats), vet nurse monitors and bobs your uncle.

So attributing the additional cost to the GA, as compared to a GA cost for human, isn’t really comparable.

GA drugs are cheap as chips as generic. Private consultation rate of £300/hr is fair (as costs to provide service are large). But £950 for a 20 min standard procedure (and a few hours tucked up in a cage with a nurse in proximity) is crazy!

Im with you OP. Vet costs are incredible. Yes the vets are as highly trained as human counterparts they add a lot of inflated drugs costs, venflon costs, triple charge the hardware. I’ve paid £500 for a specialist private canine ophthalmologist and didn’t grudge it.

My last itemised vet bill charged £25 for a cannula. They cost a pound or two. They will argue ‘there is skill in siting it’, and yes, there is- but I’m also invoiced for the vets skills and expertise per 10 min and I would expect the skill and time in during the cannula to be included in that time, not surcharged on top as well.

Current vet charges are, in my opinion, putting people in a position to defer or not have treatment. I know 2 people recently to have had pets PTS because the inflated costs of standard treatments are just too too much.

Rant done.

Ok, I normally can't be bothered to challenge comments online, I spend enough time explaining costs on a daily basis, however just to explain.

RVN's (registered veterinary nurse) are experienced qualified professionals who are indeed 'specialists' in what they do. Most now enter the profession through the 4 year degree route and many go on to further study in specialist disciplines such as anaesthesia which is a further 2 years study.
Monitoring a patient during surgery isn't really a case of ' Bob's your uncle'. It requires considered concentration, often for several hours, training in specialist monitoring equipment, understanding of abnormal patterns and how to correct them. Certain parts of surgery are more painful than others, anaesthetic depth has to be adjusted throughout. Maintaining homeostasis/thermoregulation etc. Patients have to be monitored from premedicant stage through to recovery which can add an hour on to monitoring time. Post surgery we will regularly pain score our patients and check all their parameters, then take any appropriate action.
I could go on but you get the picture. We are certainly not paid £200 per hour though, not even £200 per day!

As for anaesthetic drug costs. We are not allowed to use cheap generic drugs if there is a species specific licensed alternative, these are often 10 X the cost. Plus there is a huge amount of wastage.

£900 for a single extraction is excessive though. Full mouth x-rays bump up the bill but really are necessary in cats. I would say average is around £500 unless multiple extractions.