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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Cleaners only using tissue to clean instead of cloths

15 replies

cosymama2020 · 24/09/2023 11:14

Firstly I just want to start off by saying I know I’m in a privileged position during a cost of living crisis to afford a cleaner.

We’ve had a new cleaning company undertake a weekly, full house clean for our 4 bed, 3 bathroom home. Thing is we’ve started to find things aren’t as clean as they should be. For example, all our sink holes are still dirty, shower isn’t cleaned very well etc.

The cleaner’s usual practice is to use blue tissue to clean/wipe down and then they bag it up and leave it behind for us to dispose of. Initially I was fine with that but after speaking to some family and friends they don’t think it’s grey practice for cleaners, nor should I be disposing of their tissues. I’ve spoke to the cleaning management who have said it’s more hygienic than cloths and standard practice for the customers to dispose of these huge bags of wet tissues.

What are your thoughts? Is this standard practice or shall I shop around for new cleaners?

OP posts:
ilovesooty · 24/09/2023 11:18

If you aren't happy look for another cleaner.

AnSolas · 24/09/2023 11:20

You are paying for a service ( including the one use cloths) and its not working for you.

If you want cloths will they use your cloths plus put them in the laundry and give you a discount on materials?

But in the end you need to be happ with what you are paying for so look to replace the cleaners if they will not provide the level of service you want.

Ilovegoldies · 24/09/2023 11:21

Hell no! I had a black bag of cloths I'd use in houses so a clean set for each house. Then I'd put them in a 'dirty' black bag and boil wash the lot weekly. Far cheaper than blue roll.

Longtimelurkerfinallyposts · 24/09/2023 11:38

The company can argue that it's more 'hygienic' all they like, but it would be far more environmentally friendly to use washable cloths (and invest in some bristly brushes for scrubbing things like plug=holes). I'd look for a different company with better ethics.

DoratheFlora · 24/09/2023 11:41

That wouldn't work for me. I'd be looking for a new cleaning company.

omgsally · 24/09/2023 11:48

The only thing I use tissue for is certain parts of the loo. Everything else is cloths and brushes. Non-shedding cloths particularly for windows. They all get bagged and washed each week. There's no way you can effectively clean with blue paper. It would start to disintegrate as it got wet. Leaving it for you to bin isn't really acceptable either. Most busy households don't have a spare millimetre in their bins.

FlipFlops4Me · 24/09/2023 11:54

My cleaner uses assorted cloths which I provided, and uses my cleaning materials kept in "her" cupboard in the utility. All I do when she's gone is chuck the cloths in the wash - she leaves them neatly folded on top of the machine.

I couldn't clean my house properly with paper tissue, I know that. What about the bits where you need to scrub round properly, or floors?

CurlyhairedAssassin · 24/09/2023 11:57

I'm assuming you mean what our cleaners in work call "blue roll". Nah, they are crap for anything other than wiping up spills quickly or drying a surface. For cleaning grime you need a proper cloth with some surface fibres to scrub the dirt off.

I would not be using any company that thought using blue roll to clean with was adequate.

ScottBakula · 24/09/2023 12:27

I can understand ( but don't really agree with) using blue roll for cleaning the loo or bins but as pp say you can't clean properly with it and it leaves fibre behind.
As for you having to dispose of it , nope def not.

newlystyle · 24/09/2023 12:54

I provide all cleaning materials and products as I found that ones brought are cheap, diluted or not very effective. I wouldn't be happy with that nor with the place being left dirty. Find someone else.

PinkRoses1245 · 24/09/2023 13:29

I’d be appalled by how wasteful that is. We don’t have a cleaner but I only have reusable cloths and our house is clean! And we never get ill.

Offcom · 24/09/2023 13:39

I’ve not heard of this, have had various cleaners over the years and all have used cleaning cloths, either provided by me or their own.

Could you ask the cleaners directly instead of going via management?

cosymama2020 · 24/09/2023 16:48

Thank you all - I’ve asked the manager why they use them and she said ‘to stop cross contamination’ which baffles me! Use different cloths?

I’ve given notice and on the lookout for new cleaners 👀

OP posts:
MatildaTheCat · 24/09/2023 16:51

Maybe they usually work in clinical or kitchen settings?

The main issue is that the cleaning isn’t up to standard and they don’t do as you ask re using your cloths. Cleaners rarely get better (quicker, yes) so if you aren’t happy find someone else.

I had one who insisted on using vast quantities of my kitchen roll. I had to hide it! She didn’t last.

Justlikeme234 · 24/09/2023 17:08

I used to be a cleaner. That's so weird. Cloths are not unhygienic if they are labelled correctly and washed after each home.
I usually had max 3 clients a day so I had 3 bags each containing 15 microfibre cloths, one scrub daddy, 2 minkys and 1 toilet brush in each. They were colour coded by room.

Every night I would soak them in dettol and put them on a hot wash, then repeat the next day.

Get a new cleaner, this is gross and lazy... not surprised she isn't getting good results

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