Background story: few months ago I saw a post on my Fb neighbourhood group, a local girl (somewhere between 25-30 yo) started her cleaning business. I didn't have a cleaner before, but I've been looking for one and I messaged her. We agreed she would start that week on a certain day. All good.
She arrived late and clearly just finished smoking cigarettes as the smell was rather strong. I'm not a smoker so picked up on it immediately. I wasn't overly concerned though, ultimately that's her choice. She did the clean which was ok, but she could've been more thorough. I offered her a cuppa and biscuits and had a good chat with her about her previous job, new business, her DC and partner. I built up decent rapport with her.
On several occasions after that she again wasn't as attentive as I'd hoped for despite the fact she asked what I'd like her to do and I had a very open chat with her about what things she can/cannot include in a standard clean. She was just cutting corners, eg I'd ask her to wipe surfaces in the bedroom, she'd wipe one unit but not the other one or bedside tables, this sort of thing. It was a bit annoying, but I thought nevermind, still a great help.
She then cancelled her visit once, allegedly had a problem with her car. She lives close enough to walk from her house to mine (3 minutes) and I provide supplies. No, she cancelled regardless.
Two weeks later I get a sudden message from her that she is returning to part time work and won't be able to do the cleaning going forward anymore as she'll be working that morning. She gave 24hr notice.
I must say, I was taken aback by such short notice. I planned to go out with my friend that evening and didn't really enjoy it much because I was thinking about all the cleaning tasks piled up at home which I would've done myself before going out to enjoy my evening. I work long hours and have young DC. Time is scarce and precious to me now and I genuinely was so happy I found her to help me out.
I replied to her sending well wishes but I also said that I'd have appreciated a bit more notice so I can plan my weeks going forward and also find a replacement (which is hard...waiting lists everywhere). She replied with a non-apology apology 'sorry you feel this way, I gave a 24hr notice which is reasonable'. Doh.
YABU - a 24 hr notice is enough if someone works for you fortnightly on a permanent basis
YANBU - she should've informed me sooner as she must have been arranging her return to part-time work for some time.
What reasonable notice would you expect to receive in these circumstances?