Airbnb - host has charged me for damage we did not cause

[Starmer]

We stayed at an airbnb property in non-English speaking country recently. Unfortunately my DS15 punched a door when we were there, and as it was hollow it was damaged. I took photos, contacted the host, said we would obviously pay for any repairs.

On our return he sent me a copy of an invoice and his bank details and I paid. Probably in a hurry as stressed by the whole thing. Only afterwards did I put the bill into google translate and saw that it also included work on another door downstairs, which we definitely had not damaged.

I emailed him saying I just wanted to check what the last sentence meant of the bill meant, and he confirmed that it was for additional work, but then said that he needed to cover his costs and the inconvenience of having to get a carpenter out to mend the door. He also implied that later reviews had mentioned the damage, but I can see them and they have not said anything about it. The tone went from cordial to rather nasty.

I said that I'd paid, but I felt that we had been honest and straightforward with him and that he has not been honest with us. He sent a further email asking how I planned to make up for the "collateral damage".

He says the value of the additional work was only about 15 euros - no way to check whether this is the case, and the overall bill was just over 300 euros - but I don't care so much about the money as the principle of it. I left him a great review and now feel he's been dishonest.

Airbnb support absolutely useless - apparently he's told them that he did not charge me anything for the additional work, and they don't seem to actually read anything I say or look at screenshots of messages confirming that he did.

I think I probably just need to drop it, but ......

Where was the OP asking for parenting advice?! It doesn't state ANYWHERE that she hasn't dealt with her son's behaviour. What an odd assumption to make. Why is it an either or situation?! Who says she can't appropriately deal with her son AND deal with the greedy Air B N B owner? Mumsnet is baffling sometimes.
Is it baffling? Or is it a simple fact that OP posted on an Internet forum and of course people are going to comment. She made that information public, on a forum known for being controversial and a bit of a snake pit, information that 100% didn’t need to be included in the story but was…hmm.

Get your son to pay you back.
Why was he aggressive is this normal?

Oh god the judgyness of all these comments, I'm sure she's dealing with her kid and my god my son isn't there yet but I have a younger brother and boys get angry and lash out, hormones have a lot to answer for, I'm sure he's not a juvenile delinquent because he lashed out once. I know someone who broke a video game controller by throwing it against a wall when he was a kid just because the game didn't go his way everyone just calm your tits.

@JohnFinlaysNewTeeth - No, I'm sticking with baffling. Firmly. It's pretty vile actually.

We know nothing about the OP's situation, nothing about why her son punched a door, nothing about how she handled the situation after, because it wasn't relevant to what she was asking. Saying that MN is a pit of vipers is a poor excuse for allowing shitty online behaviour. People need to stick to the point. The OP is a real person, who is potentially dealing with some tricky behaviour at the moment (maybe she isn't, maybe it was a one off, but we don't know either way, and we aren't entitled to know just because she posted on a public forum.). Multiple people have called his behaviour 'disgusting,' many others telling her she needs to deal with her child, claiming that he must have intended to cause damage, when NO ONE knows the background here.

Comments like these are why I'm afraid to take my children out in public. My 10 year old son has ASD and ADHD, and his behaviour can flip at a seconds notice. Nice to know that because I'm out in public (assuming the same rules apply as they apparently do here), it's okay to judge him and brand him as disgusting, and me as a shitty parent, despite having zero background information.

So yeah, I'm sticking with what I said, it's about time we stopped judging people and forming conclusions without knowing the full story. It's gross and unnecessary.

Like it or not, punching a door to the extent it needs to be replaced isn't usual behaviour. There may be reasons for it, yes, but it isn't the norm. I say this as the parent of an autistic child, having autism and ADHD myself. We don't even know the OP's son has additional needs.
Whatever the reason, the host is not to blame, and I wouldn't dream of questioning 15 Euros when he has unexpectedly had to replace an entire door, possibly at the expense of other bookings.

It's likebsomeone posting: can anyone recommend a vets? I booted the shit out of my dog. Then you expect everyone to nicely to discuss vet choices with that OP 😊 Welcome to mumsnet, where people will comment on details of your thread that you give them.

@Orange67 - How is that remotely the same thing? This is a door, an inanimate object, a puppy is a living creature. Him punching the door is a secondary feature of the post, it's irrelevant to what she was asking, she posted it for context, but it isn't the issue at hand.

I've been on Mumsnet for years. Welcome not necessary. Just because it has a reputation for being this way, doesn't mean people shouldn't stop it and be called out for being unnecessarily judgemental and preachy.

You're saying she didn't ask for parenting advice. You're saying people should have only answered the question asked.