I've had to endure:
A 2 year wait for dietician support. Then got discharged with a food group chart and advice to take multi vitamins "because this could go on for years". No ongoing support and no help and advice to improve my sons extremely limited diet.
An 18 month wait for SALT.
Confirmation that the toileting issues we are facing is too complex and unusual and there is no such service available in my local area.
Still on a 1 year + wait list for CAHMS.
A forced admission to a hospital ward for obs and tests due to mental health concerns because they didn't believe the symptoms were psychological.
All for a 7 year old autistic child who is struggling massively, and I am out of my depth with complex issues.
Aswell as my relative dying face down on a toilet floor during the pandemic. Although they were known to be very unsteady and disoriented they were encouraged to make their own way to the toilet so as to avoid 'unnecessary close contact' between them and the staff. I read this in the hospital notes that I requested.
So no, I don't buy into the whole NHS heroes thing. They are doing a job that they get paid to do.
Admittedly it is a tough and unforgiving job. But I have very low expectations and high levels of disappointment and piss poor service.