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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Car insurance - can they really charge me for this???

29 replies

Plantyplantplants · 08/08/2023 11:57

The insurer is First Central - I know, I know, lesson learned.

I switch my car insurance provider most years however one year I forgot to opt out of continuous payment and the full years premium was taken out of my account. I contacted my bank and they got the money back for me pretty quickly. I was unwell at the time and didn’t use the car for a few days, it was parked on the driveway so I didn’t get round to sorting the insurance until two days later.

Following this I called First Central to explain that I was now insured elsewhere and wouldn’t be needing to insure with them. First central have been trying to make me pay approx £50 for the two days worth of insurance when the car wasn’t covered (even though I didn’t drive it). They said the car needs to be insured continuously and I’d be committing an offence if it wasn’t. I told them I wasn’t paying and prepared to take the risk for a few days.

I have been ignoring their letters and it’s not been referred to debt collectors, BPO.

I’ve searched the internet but can’t find any relevant information anywhere. Can they legally uphold this charge?

Can anyone give me any pointers ok for where to go for advice?

At this point, as a matter of principle, I’d rather pay the fine to the DVLA for being uninsured than to give these tossers any money.

The reviews for First Central are shocking. How on Earth is such a crooked company still allowed to exist??

OP posts:
HaIIie · 08/08/2023 15:17

Of course you need to pay the days you were insured. You can't just want a refund because you never went out, you were insured, you need to pay.

HakunaMatiÅ‚da · 08/08/2023 17:40

Did they cancel your insurance because you recalled the money or did you cancel it?

MereDintofPandiculation · 08/08/2023 17:49

my car insurance quotes seem to leap quite dramatically if I don’t switch each year You can often negotiate a considerable reduction if you go armed with some lower quotes. It's less hassle than changing every year.

PickledPurplePickle · 08/08/2023 18:46

You need to pay it

continuous payments are great because otherwise lots of people would forget to pay / renew

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