We’ve had issues with cleaners before in the past. All started off well and then started turning up late, or cancelling last minute (sometimes after they were already supposed to be here). It got to the point I felt like I had another child with the number of life dramas my old cleaner had. She also broke things in my house and was careless scratching windows and clattering about.
We work long hours with a toddler. I don’t expect miracles. I’m very easy going, just do what you can do in the time. Can help themselves to drinks. Paid my last cleaner through lockdown even though we didn’t have her physically coming to us as I felt it was my duty as we were on furlough and working as a HCP.
After struggling on for a while without one for a while I’ve decided I can’t do it all and have gone to an agency who charge £££ but will sort everything. Great, I thought. Finally someone reliable! This morning I was supposed to be meeting the cleaner at 9 but she didn’t turn up until 9.20. Making excuses about traffic being bad (it wasn’t, I checked google maps and I know the route well it takes 20 mins to drive here).
I know life happens. I’m not a demon, a call to say she was running late would’ve been fine but instead I was stuck in limbo not knowing if she was showing up or not. I’m of the opinion you only get 1 chance to make a good first impression and if this was that, I can only foresee her getting less reliable as time goes on.
AIBU to have sent her away? AIBU to just want someone to turn up at the time they say they will?