I’ve had a migration letter telling me I have to apply for UC (currently on Tax Credits).
I work full time but was previously self-employed and the Ltd company still exists (it’s dormant) so I declared that on the form but said I don’t get any income from it. I’ve now been told I have to attend a ‘self-employment’ appointment at the Job Centre to discuss how I am gainfully self-employed. I am not!
I’ve tried to tell them this but the only way of communicating is via the online ‘journal’ and they take a week to reply and don’t answer my questions anyway. They keep setting appointments at a Job Centre an hour away (not my local one as apparently it is temporarily closed) but I can’t make any of them as I work full time. Am I supposed to take unpaid leave to attend?
I just want to speak to someone on the phone about it, but every number I call says they can’t answer questions about UC. I’m at a total loss.
Any advice?