Last month I reported hearing long-term domestic violence from a neighbour, although I'm not sure which neighbour. There is CCTV in the landings, and after a particularly bad incident caught on camera, they were traced and arrested. I took a witness statement the following day and was told the woman was given a safe place to live but couldn't know where it was coming from exactly/names for data protection.
A few weeks later the woman had obviously returned as I could hear the abuse from the same location during the usual hours in the night. Every single night. I report to the emergency police and it is new officers each time who can't immediately access details of the previous case/doesn't know which neighbour it is and ask if I know who it is/if i dont know who it is how do I know its the same person/I cant speculate. When they get here they go knocking on all the doors and nobody answers. They then leave unable to do anything.
Because I have called that often and they are never able to find anything, they have asked if there's anything I need help with. They were polite about it but are they implying there is something wrong with my head?