To have had it with JustEAT?

28 replies

JeandeServiette · 14/07/2023 17:50

I wasn't working today so I preordered a takeaway to be delivered at 5.10.

Restaurant confirmed at 4.20 as they were preparing to open.

5.10 came and went. "Where's my order?" was merrily stuck at "Order confirmed. It will be with you at 5.10". It carried on saying this until the order was more than half an hour late.

The "call the restaurant" number was actually just eat. Their phone line was automated and directed me to deal with issues in the website, which the website wouldn't let me do.....

This is truly shit service isn't it?

Who should I switch to?

OP posts:

Original poster

JeandeServiette · 14/07/2023 18:20

Elephantinasandstorm · 14/07/2023 18:16

Restaurant to me always deliver in car though I know some on scooters , but 99% I had was car.
Just eat have jackets and can have their branded bikes.
Don't get confused by just branded bag. Some use it for restaurant own delivery too. Insulated bag not wasted 😁

Some drivers double dip and use 2 ireven more apps at the same time delivering for more sites. Causea delays and annoyance tp all sides.

I'll have to keep an eye out to work out what we have here.

OP posts:

Original poster

JeandeServiette · 14/07/2023 18:20

LlynTegid · 14/07/2023 18:19

Please consider alternatives to a takeaway if you cannot get there yourself, for whatever reason.

Why?

OP posts:

QuestionableMouse · 14/07/2023 18:21

It's all cars around here too.

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