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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Considering getting a cleaner for chaotic, busy house

46 replies

KellyanneConway · 06/07/2023 08:51

Our house is rarely properly clean. I work full time, DH part time & doesn’t seem to be able to keep on top of stuff. Also living here are DS 23 student, DS’s gf working full time, DSC 16 & 14 in college & school, DbigDog, 2 Dcats. There is always someone in: eating, making a mess, friends shoes in hall, dog’s footprints if one of the kids have let him in without wiping his feet etc. We have so much laundry including sports kits, 4 sets of bedding, dog walking & outdoor stuff. DS does his & gfs, DH & me do the rest and when it rains there is not enough room in the utility for all of it so ends up dotted around the house to dry.

House was doer upper now finished but needs a good paint that we don’t have time for and can’t get a decorator to do it. We have a place for everything but there are so many people here it can get cluttered. I’m thinking of getting a cleaner to help us keep on top of things but realistically would any one touch us with a barge pole? People who I know who have cleaners live in show home type conditions and have small families who are out in the day.

Anyone on here a cleaner, would you take us on? Anyone live in similar circumstances but have a regular cleaner?

YABU no way would a cleaner take you on or last long
YANBU this is the kind of home that is part and parcel of a domestic cleaner’s normal workload

OP posts:
Barleymilk · 06/07/2023 11:26

I'm a cleaner and love a house like yours. Infact,all eight of my weekly clients live in farms so there is a lot of mud and bits of straw etc around. Far nicer for me to get stuck in than go to a house where everything is minimal and pretty clean and tidy already.

Ponoka7 · 06/07/2023 12:01

I'm all for jobs being created, but all it would take is rotas and being responsible for your own stuff/what you use etc. Plus, life isn't just lesuire, housework needs doing and when you think about how long a cleaner is going to come in and decide that by six, that's around thirty minutes a week each. If you get a cleaner, you all pay a portion, you might find that one of the teens steps up for the money instead.

Peony654 · 06/07/2023 12:12

you Could get a cleaner, why not. But also, everyone needs to pull their weight - they’re not kids. That’s a household of 6 adults who all need to contribute equally relative to their time spent working or studying. Can you make a rota for cleaning, laundry, dishwasher etc? I hope your DS and GF are paying rent.

KellyanneConway · 06/07/2023 12:19

Yes ds’s gf pays rent and DS works 0 hours contracts and pays when he can. They buy & cook their own food.

OP posts:
KellyanneConway · 06/07/2023 12:21

I'm a cleaner and love a house like yours. Infact,all eight of my weekly clients live in farms so there is a lot of mud and bits of straw etc around. Far nicer for me to get stuck in than go to a house where everything is minimal and pretty clean and tidy already.

Thats good to hear! I think that a cleaners heart would sink if they saw our kitchen at the moment

OP posts:
WhatALightbulbMoment · 06/07/2023 12:28

Rosesclimbingthegardenwall · 06/07/2023 08:54

A cleaner didn’t help us at all and actually made things worse!

The big problem is tidying before they come so they can clean. Then half the time they cancel or rearrange last minute so you’ve done it for nothing. Ours was awful. I don’t think I’ll ever get a cleaner again to be honest.

This is definitely a problem with cleaners. I was amazed at how many think it's okay to cancel at the last minute! I am ruthless now and don't keep anyone on who's cancelled twice at very short notice, because in my experience it means they will do it regularly.
I also expect a cleaner to do some tidying before they start cleaning. Just ask them if they're fine with that - if they're not, you'll find someone else who is.

Haffiana · 06/07/2023 12:32

My cleaner does as much tidying as cleaning. This was made clear from the beginning, and I pay her for enough hours so that she can get it all done.

There is no way on god's sweet earth that I would run around getting my house 'ready' for the cleaner.

Clymene · 06/07/2023 12:34

I'm not sure if I've been exceptionally lucky but my cleaners have been with me for years. You do have to tidy though.

SeaToSki · 06/07/2023 12:41

I think it would help if you structured all the jobs around the house so that the person cant slip out of doing it. So

Everyone has 1 day a week when they are fully responsible for say the kitchen duties, so wiping, sweeping cooking dishwasher loading and unloading and moving people’s abandoned stuff into a named basket on the stairs kept for this purpose. Another person could be on dog duty (walking, feeding, wiping up mess made, poop scooping). Another one gardening and bins. Another one laundry and making beds, or cleaning the bathrooms, or vacuuming the downstairs. It doesnt have to be fair in terms of job size as everyone gets the easier days as well as the harder days

Or everyone has a job that they own the whole time, so dishwasher loading and unloading, cooking, laundry, bed changing, dog. This one can lead to more arguments about who has more to do..but that is manageable given time as you can switch around every month

Then get a cleaner for the every 2 week deep clean of kitchen bathrooms dusting vacuuming etc. (and the night before everyone has to spend 30 mins tidying their spaces and some of the communal spaces to prep)

SilkTrees · 06/07/2023 12:41

Haffiana · 06/07/2023 12:32

My cleaner does as much tidying as cleaning. This was made clear from the beginning, and I pay her for enough hours so that she can get it all done.

There is no way on god's sweet earth that I would run around getting my house 'ready' for the cleaner.

This, exactly. Mn has a deeply weird attitude to cleaners, and the Unbreakable Commandment that you spend ages tidying before your cleaner comes, 'because I pay her to clean, not to have to waste time tidying'. Well, fine if that seems like a good use of your time, but it's not of mine. Plus I can't help feeling that there's some uninterrogated ideas about not wanting your cleaner (who is in these people's eyes a 'visitor') to see a messy, untidy house because that makes you a bad, careless slattern, and also a certain amount of pride in necessary suffering. ( fully believe these people exist, because they're here in significant numbers, but I don't know any in real life.)

When I hired our (lovely) cleaner, I explained our requirements, as part of what our priorities were in terms of the house, and she knew she would be tidying as much as cleaning. From the other people I know who live around who have the same cleaner, they are similar -- big, old houses with a lot of stuff and two parents working FT. No one is bustling about tidying before she arrives.

So, OP, what you ask is absolutely normal.

SeaToSki · 06/07/2023 12:42

Oh and the standard to which job should be done and the elements it includes should be written out, agreed to by all and posted on the fridge..it prevents back sliding or ‘oh I didnt know that’!

Clymene · 06/07/2023 12:44

We tidy before the cleaner comes as a) it's a good habit for the children to get into rather than growing up thinking they can leave their shit everywhere, b) I don't want to pay someone to tidy up their shit and c) tidying means putting things in places so you can't find them.

I don't want any more 'muuuum, I can't find my xxx!' than I already get.

bunhead1979 · 06/07/2023 12:49

I have a cleaner and a chaotic home. What I do is get her to only do some bits of it, also only once a fortnight. So I can make sure the hallways, bathrooms and kitchen/dining room are "clear" so she can give them a good clean but I don't bother with the bedrooms as thats more manageable and flexible. The night before she comes I say to everyone "get your stuff out of the common areas". Works for us.

Lavender2021 · 06/07/2023 12:52

KellyanneConway · 06/07/2023 09:25

We have a tumble dryer but it’s shit e.g. needs to be on all day to dry one set of bedding. Will invest in a new one.
Posters are right, everyone needs to step up more. All the kids will do chores but seem to need a lot of direction and that becomes a chore in itself. And each one will pretend that they haven’t noticed the dishwasher needs emptying and wait for a sibling to do it and in the meanwhile washing up is accumulating.

Good advice about being specific about the main areas we want a cleaner to work on and I would not expect them to do kids’ rooms if they are messy.

Make sure your tumble dryer filter is free for lint and same for hose going outside if it has one as that can make it take ages to dry and is a fire risk.

DelurkingAJ · 06/07/2023 13:34

Our cleaner (8 years and counting) tidies us up as well. Obviously we sweep round beforehand so there’s nothing grim (or easily hoovered up) but that takes 10 minutes. She does have lower standards about things like scrubbing corners of the bathroom than I would but it’s plenty good enough and she’s lovely.

Lilly0909 · 16/07/2023 02:45

I’m a cleaner. Show her around the house, let her look in cupboards, drawers etc so she knows where things belong and she can tidy up for you. You’d need to allow extra time for her to tidy. I clean a lot of messy homes that need a good tidy before I even start cleaning, no shame in it. We are all human and messy at times, cleaners don’t judge

Hummingbird89 · 16/07/2023 06:57

I think it would be fine to get a cleaner.
Bit honestly, you shouldn’t have to. You have 3 other adults and 2 older teens in your house! Your husband only works part time? What does he do with the rest of the time? It’s shocking that five people can’t pick up after themselves and are leaving the bulk of it to fall to you. I really feel for you, OP.

theasiera · 15/09/2025 09:04

Hiring a professional cleaner is a big help especially if you are busy like me. It is difficult to combine cleaning and taking care of the family. Avalon Services has been a great help to me and my family. My friend recommended it to me.

PurpleThistle7 · 15/09/2025 09:23

Of course you can pay for a service and get it - but you will need to pay a 'lot' for someone to tidy as well as clean. Like others said - a housekeeper as opposed to a cleaner. But I really think you have a DH and other adults in the house issue. If a teenager or adult lets a dog in without wiping its feet and it makes a mess... surely that person needs to clean it up? If your husband isn't working full time what else is he doing with his time?

I would do a rota to be honest like in a house share as you are inherently sharing your home with other adults. Of course the younger teenager has school and such as well so will have less but there needs to be specific responsibilities every day to keep the house together - it's not just your problem.

Katemax82 · 15/09/2025 09:27

Make sure they are happy to do tidying/laundry. Some cleaning companies expect your house to be tidy and the cleaners do the deep cleaning.
A lady I worked for had a bedroom like my daughter's and a big basket of dry laundry I would put away and tidy her bedroom for her. Also book them for enough hours because as a cleaner I used to hate being booked for 2 hours and turn up to a huge pigsty that needed 4 hours work and I'd feel frustrated not getting enough done. A private cleaner is probably your best bet@

JMSA · 15/09/2025 09:41

I have a cleaner but there is literally nothing out of place for her arrival. All she has to do is clean.
Single mum who works full-time …

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