I never get my nails done, but I got BIAB (builder in a bottle?) and gel last month for a holiday. I had them done once again after that, then had them removed (in the same salon) at the weekend. My nails are wrecked! Is this normal? I've always had decent, healthy nails but after a month of BIAB they're flaky. I'm not convinced that the beauty therapist knew what she was doing - she used acetone and foil then a scraper thing, and then filed by hand (which I believe is right) but the surface of my nails are all scratched and my cuticles were bleeding. Is this inevitable with removal or did she not do her job properly?