Theme park ride closed for training

[Believeinmarmite]

Have just got back from 2 days at a large UK theme park, had a great time but can't decide if I am being unreasonable to be annoyed about the way they handled this.
Obviously there are lots of rides available but there is one very large ride that is a favourite and a big draw to this park, the first day we were there it was closed all day, we kept an eye on it on the app but never saw it open on there or saw it running.

Today it was running all day but was closed for staff training, when I spoke to them they said this would be the way all day, and it was running yesterday for 1 hour between half 5 and half 6 (park supposed to shut at 6 but apparently they kept that one working longer 😐). They also said there were no safety issues with the ride.

So am I wrong to think this is ridiculous to keep a major ride closed for the whole day for staff training on a busy summer Saturday? The park was full and this and a couple of other on /off closures meant the other ques were longer too.

I did speak to guest services (nicely) but they couldn't give a shit.

Legoland viking river splash?
If so yabu; a kid died on a similar ride in another park. To open this it has to be bullet proof.

Which park/ride?

YABU - Safety should always come first. If the staff on shift weren't suitably trained then it wasn't safe to run the ride whether it was a busy summer Saturday or not.

Would you rather it was being operated by untrained staff?? A lot of them are weekend workers who are students at sixth form, so they can't take time off during the week for training, and have to be trained at some point. They might also have been doing other things to the ride e.g. safety testing that they didn't want to make public to any random disgruntled tourist who asked.

When I worked at a theme park I had a man screaming in my face once because we had the audacity to close the metal rides during a thunderstorm.

I ask because if it was a Merlin park they are quite rightly much stricter since the Smiler accident, and Drayton Manor had the aforementioned rapids death a few years ago so are prone to closing things.

Staff training should obviously be done BEFORE the park opens, no one is forcing them to open early spring if they are not ready. They are just trying to save money,

You do know they take on extra weekend staff for the school holidays, which start in 2 weeks? I would say now is exactly when you'd expect them to be training. On a weekend. They're at college or uni during the week.

Yes thats the one!
The staff who knew how to operate the ride were there they were training a bunch of new recruits, we saw loads of them around the park all day.

I totally get that people need to learn and of course it has to be safe, but they don't need to close a ride for the whole day, train them over several days if need be.

Hopefully the new staff will be up and running soon as God knows they need them, so many much of the operation appeared to be short staffed, lots of unmanned tills etc despite the park being at capacity.

Maybe the new staff are only weekend staff

Can't be trained any other time if so