Stores that want your email

[MrsFunnyBunny]

I shop online and use my email for this obviously. I also use an H&M club member app and am paper free there, all good.

But shops like New look and Claires want you to tell the cashier your email address loudly in front of the whole queue of people so that they can send you an email receipt. I like email receipts but do not wish to share my personal email address os publicly. They're only allowed to ask people over 18 and New Look staff are getting quite rude now when I say I prefer to have a paper receipt.

AIBU to prefer using an app with a bar code for paperless rather than telling random people and fellow shoppers my email address, for all in the store to hear?

What are people's views on this, it seems like such a clunky way of going about paperless. Really irritating.

I just say no. One spelling mistake on their part and my receipt has been sent to someone else. No thanks.

Halfords do this and as I already knew I told the lad on the till that I didn't have an email address

His face was a picture

Also asked for my car reg even though I was buying something not car related. I declined to give it him and said I just want my receipt

You summed it up perfectly. They know they have to give you a paper receipt but manipulate and pressurise you into going for the email receipt. It's not a very 'be kind' inclusive approach, email just won't work for some customers it should be a choice.

What about people who don't own a smart phone or chose not to have email on their phone? They won't be able to show proof of purchase when they return items to the store unless they print it but what if they don't have a printer? It's ridiculous and pushy. 100% IME New Look shop assistants are being rude when you politely decline the digital receipt. The tone they have taken with me is that of a scolding school teacher 🤔😂.

I've always just said 'no' and been given a paper receipt with no further ado. If I'm buying on a card I'm usually not bothered about having a store receipt and large purchases tend to be online anyway.

Yeah... This is what I've done... Makes it so much easier... I have a filter that groups all marketing mails together, then i bulk delete.

Obly occurred to me after years pf these mails clogging up my mail account!

Set up a spare email.
Then make an image of it, either in a paint app or screen shot it or what have you.
When they ask, show them it on your phone like a phone only business card.

River Island seem to be using sneaky tactics lately. I bought something a few weeks ago and when I said "no, thank you" to giving my email address, the assistant said they were only issuing online receipts and I couldn't have a paper one. I couldn't be bothered arguing even though I knew he was lying. I just said I'm not bothered about a receipt and left without one.

I'd have said that's fine, I won't be buying the item please return my payment.

As for setting up a separate email I already have my personal email, my work email, my mums email, my dads email & DD's email on my phone so I get enough shit as it is without adding another.

Is there any benefit to the staff that asks for your email address? I know that there's a benefit to the company, but I just wondered if the staff receive any incentive, and that's why they're peeved if you refuse.

It's less that they benefit when you do give it, it's more that they get in trouble if you don't.

I work in a supermarket pharmacy now so don't have to deal with asking for emails but we still have targets set by head office of numbers of people per week they want us to sign up to different services eg blood pressure monitoring/new medicine reviews etc.

We don't get any praise, bonus or reward for hitting the target, but if we don't then we get head office sending emails/calls nagging us about it and managers taking employees to the office to be spoken to about not hitting targets and then getting "coached" on the best way to improve the target score the following week. It rarely goes any further than that where I work but none of us on retail want the hassle of someone constantly on our backs for not asking/signing people up so we just do it. Some companies do take it further and I know of a couple of people who were threatened with being fired if they didn't hit their target repeatedly.

Where I work it used to be that hitting targets was linked to our annual bonus as a KPI metric so we did have some incentive to care a little bit though considering our bonus was usually less than £100 it really wasn't much of one but now we don't get an annual bonus there is even less incentive beyond "If I don't sign up X number of people, Steve will pull me into the office for another lecture"

Shopping and handing over your money a company shouldn't be an unpleasant experience. Pushing me to do something with my personal data in public that I chose not to do is not a positive shopping experience. The high street struggles as it, making customers feel put on the spot isn't going to help get people through the doors.

I don't mind them asking for my email, if they took 'no thanks' for an answer.

I hate it when they say 'we're going paperless soon and won't give you a paper receipt.

This. I have an email account like this.

"Oh, erm ... I did have an email address a few years ago, what was it? Erm ... it began with a number, erm .... oh, I think the queue is building up, you'd better just give me a paper one."

I understand pp setting up a new email account just for receipts, it makes sense. It just doesn't work for me. I have so many bloody email addresses, I'm always losing track of my passwords as it is. It just feels like too much faff when a paper receipt can be issued. I've got two jobs so I have two different work email accounts, then my university email account and my personal email account and then my gmail email account. Also, I volunteer and the organisation insists I have an email account with them too.