I’m an Airbnb host. Guest due tomorrow has had to cancel. I won’t refund her, and I’ve just heard that Airbnb have agreed with me after she went to them for help.
She’s going to lose around £600. I’ll normally refund if I can rebook, but I won’t this time because the lady rang me and swore at me when I told her to take the matter through Airbnb.
So to those of you who don’t think travel insurance is necessary, why not?