I applied for a rental property 2 months ago and paid a 1 week holding deposit of £250. The landlord eventually rejected my application suddenly because I had a historic settled CCJ (something I was honest about from the start they just got cold feet even after I’d been sent the tenancy agreement and everything).
The letting agent initially wasnt going to give me my holding deposit back because of the CCJ - and I fought with them over this as I’d acted honestly and legally they can’t regain deposits as long as you’ve been open and truthful
Anyway, 3 weeks ago after 5 weeks of emails and me threatening to go to Trading standards, they FINALLY agreed to give me the holding deposit back and said it would take 5-7 working days. A week goes by - no money in my account.
Ive since sent 5 emails chasing it and spoke to the agent yesterday (I had to wait a week to speak to, apparently, the only woman who deals with these bloody things as she was on annual leave) who said “Oh you should have had it I’ll check with accounts and let you know by the end of today”
Still not a dickie bird and my email again today has been ignored.
It makes me angry because I bet anyone who doesn’t pay rent they’re on their backs within seconds - yet they can mess me around for months!
WIBU to complain to the CEO via LinkedIn? I can’t find their work email anywhere but they’re there and I don’t know what else to do, it’s really pissing me off.