We're away for the night and my mum is watching kids (not on holiday or anything fun)
Pipe has burst under the sink and was literally like a running tap, could turn water off but have disabled DC with bowel problems and a 7 month old so MIL went round and called emergency plumber.
The person on the phone said the call out fee was £70 and that's it, that's all they said so they agreed to send a plumber out.
Plumber came out and went into the kitchen and said did they tell you the price and MIL said no so plumber said it'll be £200-£300 which we can't afford so MIL called the emergency plumbing service again and they said they'd send someone else out in the morning but we still need to pay the call out fee which is fair enough.
MIL apologised to plumber and explained and he simply said no, I've not come out just for £70, bent down and put whatever was needed on the pipe and said right fixed, that'll be £200 which obviously my MIL paid as they were lone women in the property.
I can honestly see it from both sides but just pissed off because we really can't afford it and I'm just venting because there's nothing we can do. Obviously the plumber needs to make a living but hopefully next time something happens I'm home to google it 