Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

For not wanting to donate to this charity anymore now?

71 replies

AintNobodyGonnaStopMyShine · 22/05/2023 18:12

So there's a charity close to my heart (animal, local)

They were looking for ways to raise money. Asking for auction items. As a hobby I make items like tote bags as gifts.

I offered to make some logo items for their online auction.

I made a very relevant logo with the charity name.

I sent them a photo and the woman replied with thanks then said that something was wrong with the writing.

I edited it and sent it her.

She then said something was wrong with the logo, I changed it to work with what she said.
She then said she didn't think it worked and could I change the image to 'xyz' and also add something (like a heart)

All these changes take time. And the way they're made each colour adds a whole other dimension and time to make.

All of these 'suggestions' came with no please or thankyou.

I feel really annoyed tbh. I want to help the animals by raising money but people donate things like old scarfs and used dvds to the auction, so I felt this was a really nice item to donate. And multiple of them too.

I was just showing her what I came up with. I wasn't asking for a critique. It wasn't a design session for a logo for them. Each change takes time.

I was supplying the making materials, the items they went on, the time to make them and also paying to post them.

I just feel a bit put out and the fun has gone now :(

I don't want to let them down but I feel awkward now, do I just make the changes and suck it up?

This might be a bit compounded as I've been thinking alot lately about how people often take advantage of the fact I like to help or find it hard to assert myself.

OP posts:
JudgeRudy · 22/05/2023 18:55

I can see this from both angles. If someone designed an alternative logo for my organisation I'd feel entitled to critique it and ask for tweaks. I would however do it in a pleasant way with please and thank you.
Just a thought, but might it be simpler to omit the logo and go for an "l ❤️ 🐕 / 🐈/🐇 design?

mainsfed · 22/05/2023 18:55

YANBU, classic case of someone on a power trip.

Message her back saying ‘Unfortunately I am not able to make any further changes as I have exceeded the time I planned to donate to this charitable project and I have to get back to fulfilling orders for paying customers. Feel free to use my designs with another agency.’

mainsfed · 22/05/2023 18:56

JudgeRudy · 22/05/2023 18:55

I can see this from both angles. If someone designed an alternative logo for my organisation I'd feel entitled to critique it and ask for tweaks. I would however do it in a pleasant way with please and thank you.
Just a thought, but might it be simpler to omit the logo and go for an "l ❤️ 🐕 / 🐈/🐇 design?

Why don’t you RTFT? That’s exactly what OP has done, created an animal image instead, which they were happy with.

MrsBennetsPoorNerves · 22/05/2023 18:56

Rowthe · 22/05/2023 18:54

No cos then they'll want the cat sitting down.

Oh wait can the cat lick its paws.

Can you change it to put a bowl of milk in front of it?

Then can you put the outline of the moon behind it etc

They probably won't be as fussed at all if it doesn't have their name on it. That's the issue...as it stands, it represents the charity, so of course they are going to be fussy about what it looks like.

Rowthe · 22/05/2023 18:57

JudgeRudy · 22/05/2023 18:55

I can see this from both angles. If someone designed an alternative logo for my organisation I'd feel entitled to critique it and ask for tweaks. I would however do it in a pleasant way with please and thank you.
Just a thought, but might it be simpler to omit the logo and go for an "l ❤️ 🐕 / 🐈/🐇 design?

Please see my previous post.

They will want the heart a certain colour.
The heart is not the right size. Can we move the heart so it is central above the animal.
Can the cat be lying down please and not in a walking pose and so on.

I think op should bow out now.

mainsfed · 22/05/2023 18:58

MrsBennetsPoorNerves · 22/05/2023 18:48

Sorry, OP, but I think YABU.

You made a kind offer to help but the charity is right to be wary about its branding and the use of an off-brand logo item. Couldn't you have just offered them some tote bags with e.g. the animal on it but not the charity's brand? E.g. if it is a cat charity, bags with a cat on them rather than cat plus dodgy version of charity branding?

Sigh. RTFT, that’s what the OP did.

MrsBennetsPoorNerves · 22/05/2023 18:59

mainsfed · 22/05/2023 18:56

Why don’t you RTFT? That’s exactly what OP has done, created an animal image instead, which they were happy with.

But it still has the charity's name on it. Surely that's the issue. If it was just a generic animal design, they probably wouldn't make a fuss.

MrsBennetsPoorNerves · 22/05/2023 19:01

mainsfed · 22/05/2023 18:58

Sigh. RTFT, that’s what the OP did.

I have RTFT. In the OP, it says that the OP used the charity's name. Can you point me to where she said that she took the charity's name out altogether? I must have missed that bit.

neslop · 22/05/2023 19:02

"I'm sorry but I won't be able to make any more changes as I don't have the time, but if you would like me to produce any of the designs I've already sent you, let me know."

MrsBennetsPoorNerves · 22/05/2023 19:05

mainsfed · 22/05/2023 18:58

Sigh. RTFT, that’s what the OP did.

Actually, having just re-read the OP's posts, I think you're the one that needs to RTFT. She says in virtually every single post that she is using the charity's name. Ie their brand, though not their normal logo.

She has not just created a generic animal bag.

mainsfed · 22/05/2023 19:05

MrsBennetsPoorNerves · 22/05/2023 19:01

I have RTFT. In the OP, it says that the OP used the charity's name. Can you point me to where she said that she took the charity's name out altogether? I must have missed that bit.

OP used the animal image (which they were happy with) and the company name (which they were also happy).

You and others keep suggesting the animal pic as if it’s a brain wave.

The company are becoming increasingly demanding on what the animal should be doing in the image.

MrsBennetsPoorNerves · 22/05/2023 19:07

mainsfed · 22/05/2023 19:05

OP used the animal image (which they were happy with) and the company name (which they were also happy).

You and others keep suggesting the animal pic as if it’s a brain wave.

The company are becoming increasingly demanding on what the animal should be doing in the image.

You've missed my point entirely.

I'm not suggesting the animal pic as if it's a brainwave at all. I understood that bit of the OP.

My suggestion was to remove the name of the charity as that is a central part of their branding, and will obviously make them nervous about what the items will end up looking like.

PurpleBananaSmoothie · 22/05/2023 19:12

mainsfed · 22/05/2023 19:05

OP used the animal image (which they were happy with) and the company name (which they were also happy).

You and others keep suggesting the animal pic as if it’s a brain wave.

The company are becoming increasingly demanding on what the animal should be doing in the image.

The company are becoming increasingly demanding on what an image bearing the animal they work with and that bears their company name, very similar to a logo, should in fact be something they are happy with.

marshmallowmatcha · 22/05/2023 19:14

Just say no sorry I can do this or this or if not then sorry I can't help

Rowthe · 22/05/2023 19:14

MrsBennetsPoorNerves · 22/05/2023 19:07

You've missed my point entirely.

I'm not suggesting the animal pic as if it's a brainwave at all. I understood that bit of the OP.

My suggestion was to remove the name of the charity as that is a central part of their branding, and will obviously make them nervous about what the items will end up looking like.

And if they continue to be so fussy despite not having the name of the charity?

I think the admin is just really fussy.

MrsBennetsPoorNerves · 22/05/2023 19:24

Rowthe · 22/05/2023 19:14

And if they continue to be so fussy despite not having the name of the charity?

I think the admin is just really fussy.

But why would they if it doesn't have their name on it?

OCDmama · 22/05/2023 19:24

The thing is, just because something is a charity doesn't mean they have to accept and be grateful for anything just because it's been offered. I work in a similar vein and people can become very angry when we politely decline an offer. There are always good reasons for not accepting something, including suitability and the amount of work/processing something can generate for the charity.

PurpleBananaSmoothie · 22/05/2023 19:26

Cute little cartoon owl and no name. Cute and people get the link to the charity without being directly linked to them. YABNU to get fed up if they do multiple reworks.

Cute little cartoon owl and maybe a clever little owl related pun. Still no name. Cute, people like puns and again they’ll get the link without being directly linked to the charity. People who like owls, probably like the owl charity and would like a cute owl bag and witty pun. YANBU here either.

Cute little owl design but you introduce the name of the charity we are getting into making it as a logo. You are redesigning their logo and so YABU to not expect them to rework it several times until they are happy with it. You are directly linking to the charity.

MonumentalLentil · 22/05/2023 19:40

I get this.

I made some items for an animal charity, posted them. Received an e.mail asking where they were, I replied and said they had arrived at the destination. They had and were waiting for someone to pick them up, they hadn't bothered to look.

No thank you forthcoming, just a request for something else. I agreed.

I was then sent the most complicated and time consuming version of a logo I had ever seen in my life. Hand painting one would have taken forever, never mind a quantity. It was a total piss take. It wasn't the basic version that they used which I would have done without a qualm, it was a really fancy one.

I stopped replying as I couldn't see it getting any better.

Sometimes you just have to leave it.

Wonder if it was the same charity as yours OP.

workemails · 22/05/2023 19:51

If I had already offered I would send the items. However I would send the original items I had planned. Possibly with a note addressed to whoever runs it, saying how I am displeased and list the reasons above. I would let them know that due to this persons behaviour there will be no more donations from me and that you are telling them so this person does not scare away future donors.

MrsBennetsPoorNerves · 22/05/2023 19:54

PurpleBananaSmoothie · 22/05/2023 19:26

Cute little cartoon owl and no name. Cute and people get the link to the charity without being directly linked to them. YABNU to get fed up if they do multiple reworks.

Cute little cartoon owl and maybe a clever little owl related pun. Still no name. Cute, people like puns and again they’ll get the link without being directly linked to the charity. People who like owls, probably like the owl charity and would like a cute owl bag and witty pun. YANBU here either.

Cute little owl design but you introduce the name of the charity we are getting into making it as a logo. You are redesigning their logo and so YABU to not expect them to rework it several times until they are happy with it. You are directly linking to the charity.

Exactly! I don't understand why people don't seem to get this. It is entirely normal and reasonable for organisations to be protective of their brands!

willstarttomorrow · 22/05/2023 19:55

OP- I sympathise. I foster for a local animal charity which I am very happy to do. However the person who runs it (and her minions) are a bloody nightmare. I am slightly removed from them and get on with the bit I do and have been warned by my close friend (who started me on this process with just looking after some very lovely kittens for a week.....) not to say anything negative publicly.

I think with some of these small charities the founders are a bit unhinged; (and I have previously been employed by one who made masses of money because it was one of those causes. Luckily they paid my funding through the local authority). I know this sounds horrible- but they seem to focus on something close to their hearts and if it takes off they just go a bit nuts. I suspect it is often a distraction from what really is going on in their lives. They are kind of untouchable- not in that they take money donated, just the way it is used. And they definitely are not diplomats.....

MakeItRain · 22/05/2023 20:02

I think they're being cheeky. I would say "Sorry you can't use the original idea. Unfortunately I am unable to work further on it due to business commitments, but wish you good luck with your fund raiser."

FKATondelayo · 22/05/2023 20:13

I sympathise OP - I think she gave you poor feedback and should have been clearer about her brief and expectations. YANBU

That said, I volunteer for a small local charity (all volunteers, no paid staff) and there are so many completely inappropriate offers of help that could generate huge amounts of work (our committee is mostly ft working mums) or are complicated / irrelevant. Our aim is to raise as much money as possible to deliver a crucial service - not having to constantly manage the intentions or objectives of others who don't understand our strategy. This is why volunteers are finickity and cranky all the time. If you want to be helpful, £££ is the best way to show it. And listening to what the charity asks for.

TheBucketWoman · 22/05/2023 20:33

I’ve been involved with many charities over the years and they all seem to be ran by entailed power hungry freaks who like to throw their power around while collecting a large pay check.

It doesn’t surprise me you didn’t get a please or thank you as they never seem to know these words.