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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect a window in a hotel room?

51 replies

LumpyandBumps · 17/05/2023 10:41

Just that really.
I booked a room for my husband at a large hotel for tomorrow. There was very little available.
I have just had the confirmation through and almost as a throw away line at the end of the small print it asks me to note that the room has no window.
Bearing in mind the hotel description mentions a picturesque location and views and no mention was made of not having a window anywhere before I booked. Would this not be quite a significant omission?

OP posts:
postwarbulge · 17/05/2023 12:22

Doggymummar · 17/05/2023 11:29

I had a cabin like that in a med cruise it was seriously the best sleep ever. I deliberately book a no window room in Amsterdam too, it's like being in the womb

We had to stay in a windowless hotel room and it felt like Tutankhamun lying in his tomb waiting for Howard Carter to call.

SarahSmith2023 · 17/05/2023 12:22

I would fully expect a refund if they can't move the booking to another room.

no way could I stay in a room with no window. I struggle in rooms where they don't open.

JosieOhNo · 17/05/2023 12:35

ReviewingTheSituation · 17/05/2023 11:40

Is it a Z hotel? They have lots of rooms with no windows (and make no secret of the fact).

Missing the point completely, but I can't believe this many posts in no-one has challenged your husband for not booking his own room!!

Fair enough if he demands the OP books his hotel, but it's also nice to help each other out with things sometimes!
It doesn't sound like the OP begrudges having to do this.

gogohmm · 17/05/2023 12:47

It's not the Britannia at columbridge is it? They repurposed the staff rooms as guest rooms

AmeliaWarnerBros · 17/05/2023 12:57

I had a tour of windowless rooms in Amsterdam & Hong Kong years' ago (the HK one being dodgy looking cubicles to squeeze as many rooms as poss in). I couldn't do either.

As an ND person with extreme anxiety, I'd worry about being trapped in your room- although many windows don't open these days anyway I suppose!

HolyFuckerRooney · 17/05/2023 13:04

I couldn't do it either , I'd worry about there being a fire and only one exit

Chersfrozenface · 17/05/2023 13:19

HolyFuckerRooney · 17/05/2023 13:04

I couldn't do it either , I'd worry about there being a fire and only one exit

Very few hotels in my experience have windows you could exit through - they're either fixed or have restricted opening

On lower floors it's for security reasons to prevent unauthorised entry and on upper floors for safety.

Hotels can be, and have been, held liable for death or injury if a guest falls from a window.

HolyFuckerRooney · 17/05/2023 13:23

You or firemen would break them to get you out @Chersfrozenface , the point is it doubles your chances

Chersfrozenface · 17/05/2023 13:34

You really wouldn't want to be trying to escape through a window on the second or a higher floor without a fire brigade ladder being there.

In which case, the firefighters would be able to break a fixed or restricted window, they have the tools.

Chersfrozenface · 17/05/2023 13:36

But yes, I get the point that in a windowless interior room, you don't have that possibility.

RuthTopp · 17/05/2023 13:38

Keswick ? I've heard the new hotel just built there hasn't got windows at the back

KimberleyClark · 17/05/2023 13:42

Jules912 · 17/05/2023 11:32

I once had one where the window was internal and looked out over the atrium/bar. I think I would've preferred no window, especially as I arrived late and literally just wanted to sleep.

Sofitel Heathrow T5?

OneTC · 17/05/2023 13:43

It's not really uncommon. I nearly always book through booking.com and it mentions in the room description if the room you're choosing doesn't have windows. They are normally pretty cheap but I wouldn't personally book one

BodegaSushi · 17/05/2023 13:52

Was the room cheaper than other rooms? If so then I guess it's reflected in the price.

My last hotel stay had a window that looked over at other windows of the same hotel, kept the curtains shut the whole time 😂

If it was 5 ⭐️ and you're paying for the whole 'experience' of the hotel, then it's worth a complaint. But if it's a place to lay your head at night for a work or city break type of affair, it's not about the view IMO.

TheLovleyChebbyMcGee · 17/05/2023 14:05

In NYC we were offered a room upgrade, but the window overlooked a closed top alley. Which sounds awful, but in reality we got a larger room that was dead quiet, it was bliss after previous hotel rooms in NYC that were so loud!!!

We did spend little time in the room though, but I slept really well there!

ShinyAppleDreamingOfTheSea · 17/05/2023 14:12

Mountainpika · 17/05/2023 12:02

It would never occur to me that a hotel room wouldn't have a window any more than it would occur to me that it wouldn't have a bed.

Snap - and it's something I'll look out for in future .

Chersfrozenface · 17/05/2023 14:18

I've just checked rooms at neighbouring Premier Inn and Hub hotels for a three night stay in London in September.

The total for the Hub standard room AKA the cupboard is £399.50, for the "bigger room" i.e. glorified cupboard is £431.50 and for a room at the normal Premier Inn, £462.00 - all non-refundable rate.

So I'd be paying approx. £20 a night less for a, possibly windowless, cupboard than for a proper sized hotel room with a window. I'm not good as sums, but even I know that's not a very big percentage.

Doggymummar · 17/05/2023 14:35

AmeliaWarnerBros · 17/05/2023 12:57

I had a tour of windowless rooms in Amsterdam & Hong Kong years' ago (the HK one being dodgy looking cubicles to squeeze as many rooms as poss in). I couldn't do either.

As an ND person with extreme anxiety, I'd worry about being trapped in your room- although many windows don't open these days anyway I suppose!

Yeah we had floor to ceiling windows on floor 54 in Singapore, they don't open. My oh is afraid of heights so we had to keep the curtains drawn.

KateWinwood1986 · 17/05/2023 15:00

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

LumpyandBumps · 17/05/2023 16:41

Thanks for all of your replies.
The hotel isn’t any of those mentioned.
I booked through Booking.com and the lack of window was not shown in the listing when I used my laptop. The hotel pointed out that it does show in the Booking.com mobile app. They are right. It’s not very obvious but it is there.
I was about to argue that the lack of window should be shown at least as prominently as them stating the room has a hairdryer and toiletries, when they kindly offered to cancel the booking.
For those who mentioned this I was making the booking as DH was dealing with a plumbing emergency and laying on his side in a puddle with his head under the kitchen sink, trying to stop a leak. I was happy not to swap.

OP posts:
Roselilly36 · 17/05/2023 16:47

ReviewingTheSituation · 17/05/2023 11:40

Is it a Z hotel? They have lots of rooms with no windows (and make no secret of the fact).

Missing the point completely, but I can't believe this many posts in no-one has challenged your husband for not booking his own room!!

My immediate thought too, we stayed in a z hotel, we had a window in our tiny room, they had free wine, cheese & chocolate in reception, which was high quality and were lovely, but I think that might be the strategy to stop complaints 😂 we got talking to a couple of nice men also staying there, they said they didn’t have a window, I can’t imagine how claustrophobic that would be in such a small space.

AtomicBlondeRose · 17/05/2023 17:00

I absolutely cannot sleep in a room without a window and after a couple of terrible nights’ sleep in rooms with sky lights or very small windows now scrutinise the hotel details very carefully. They do usually tell you BUT it is often very well hidden and I don’t think you’d clock it unless you were specifically looking like I do.

DuesToTheDirt · 17/05/2023 17:39

postwarbulge · 17/05/2023 12:22

We had to stay in a windowless hotel room and it felt like Tutankhamun lying in his tomb waiting for Howard Carter to call.

@postwarbulge, love this! Grin Actually it would be worth having no window, if I could experience being Tutankhamun.

InSpainTheRain · 17/05/2023 17:40

I had this in Birmingham - I was on a business trip and at short notice nothing else was available. I was surprised at first - but best sleep ever!! Loved it.

postwarbulge · 18/05/2023 13:43

DuesToTheDirt · 17/05/2023 17:39

@postwarbulge, love this! Grin Actually it would be worth having no window, if I could experience being Tutankhamun.

He led a fairly cloistered life from about 1350 BC onwards