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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Was this a bargain or am I a CF?

35 replies

FabRickie · 15/05/2023 17:53

Name changed for this one..

I was browsing Amazon the other day and came across some fabric at a great price, so I ordered a fairly large amount. In the past I've bought it for eight or nine quid a metre. There are several different designs and a few of them were 50p a meter. I guessed they were on clearance so ordered 10m of each of a few that I liked.

It occurred to me later that this might have been a mistake, so I went back to check and they had gone up to normal price. I expected they would cancel my order because they had made a mistake. They sent me an email saying they had dispatched it and nothing to say it had been cancelled. I started to feel really guilty that I had taken advantage of them.

On a separate Amazon page for the same seller it says they charge 50p per sample, so I guess someone put that on by mistake. The page I ordered from was definitely in meters. No mention of samples. My order says meters.

So now I'm waiting for a delivery that will either be a great big bundle of fabric, or an envelope of teeny pieces. If it's samples, I will have to send them back for a refund, which will be embarrassing because they will think I'm a greedy cow and they might say I should have known they weren't meters for that price.

I'm either going to get a load of fabric I got at a ridiculous price due to someone's mistake or I'm going to have to own up to being a cheap chancer.

YABU - It was greedy to order loads and either way I'm a CF

YANBU - The price was clearly marked and they could have cancelled my order if it was wrong

OP posts:
Addymontgomeryfan · 16/05/2023 10:49

PocketfulOfMiracles · 16/05/2023 10:43

And that’s most likely why it was cancelled. You told everyone.

when you find a misprice you quietly order just one. You don’t announce it to the world. A company is much more likely to honour a single order and lose a little, whereas they really won’t honour it for all your friends and family as well and lose a lot.

They can always cancel a sale, but goodwill is more likely when you have t broadcast it to the world.

There is a Facebook group that shares mis priced items all the time, and they are all there ordering multiples and complaining when the orders are cancelled.

If they just ordered one, and didn't share it with thousands of people the company would most likely have honoured the sale.

crispycrisps · 16/05/2023 10:54

Addymontgomeryfan · 16/05/2023 10:49

There is a Facebook group that shares mis priced items all the time, and they are all there ordering multiples and complaining when the orders are cancelled.

If they just ordered one, and didn't share it with thousands of people the company would most likely have honoured the sale.

Yes. Chances are other people will also have spotted the glitch but you don't tell people about the glitch.

MitchellMummy · 16/05/2023 10:58

If I'm in Tesco and see something marked down ridiculously I buy and enjoy. But if I go into a small independent shop and I get too much change or whatever I would always tell them.

Catspyjamas17 · 16/05/2023 11:41

It wouldn't have occurred to me that an item might be under-priced on Amazon, I would just think of it as a bargain. And if they are prepared to honour it, think nothing more about it. But I would also leave them a nice review if the fabric is really good, then people will likely buy it at full price also.

Moreorlessmentallystable · 16/05/2023 12:28

It might have been to get rid of certain stock. I once booked 11 nights hotel at a holiday destination for £98 through a holiday website, I went expecting they'd say it was a mistake and to pay the difference, it should have been MUCH more (when I checked prices after were around £110-£120 a night), we enjoyed the holiday and weren't asked to pay more!

FabRickie · 16/05/2023 19:25

Nothing has arrived yet. It says it's running late.

In anticipation of it being a big bundle, I've waited in for two days. It's frustrating.

I will update if anything turns up.

OP posts:
FabRickie · 16/05/2023 19:26

MitchellMummy · 16/05/2023 10:58

If I'm in Tesco and see something marked down ridiculously I buy and enjoy. But if I go into a small independent shop and I get too much change or whatever I would always tell them.

Yes, me too. The big companies can take it!

OP posts:
Aprilx · 16/05/2023 19:37

FabRickie · 16/05/2023 19:26

Yes, me too. The big companies can take it!

It has been explained to you more than once. Amazon is a market place, not a retailer. The person that could be hurt here is a small business not Amazon.

FabRickie · 17/05/2023 18:35

Still nothing

Amazon had it as 'Dispatched' since Friday. Seller is using Royal Mail, but no tracking details given.

Surely if they claim it's dispatched, they should have actually posted it? I'm not hopeful.

OP posts:
FabRickie · 17/05/2023 21:33

Apparently, despite saying they dispatched it on Friday via Royal Mail, they in fact never sent it. They are refunding me.
I also ordered two other items from them, but can't get apply for a refund for a few more days.

Thought it was too good to be true..😬

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