AIBU about softplay?

[sugaryouth1]

Our local soft play does a pass for so much money which basically gives you 3 months free access anytime for as long as you want a session.
I purchased one. The code to access it is a mix up of my surname and the date of the pass end date.

My husband booked her in on Friday because I was working and he got refused entry to the softplay as the pass was under my email address and card payments.

Now my argument is that the pass Is for one child and one adult. That's literally what the pass says in the ts and C. Extra adults are a pound a session.
There saying that because it's my email I should be the one to take her. I purchased it but its a joint account. I also purchased it for the benefit of both me and my husband to use it with her as she loves it and it fills a morning

So AIBU?

I don’t know. As something like an Annual Pass for a day out type place (zoo etc) is always for the specified adult/child. Not just anyone in the family.

@RaceToTheMiddle sorry meant to add. It doesn't specify a named adult or child. Just one child under 5 and one adult over 18

Depends what the ts & cs were when you signed up. Usually these things aren’t transferable between different people.

I guess the problem is that it would be very easy to pass it on to anyone else to use, with their child, because they are not going to ID the children!

Yanbu. The child needs someone to take them as a responsible adult in that respect the child is the one using the service and the adult is just there to facilitate that. Otherwise you'd need two passes for one child in order for each parent to be allowed to bring them. Which means you're getting half the value for your money. I think you set up a joint email etc and try to transfer the details to it so you and dh can use it.

So if you’d used a joint email like sugary family at gmail they wouldn’t have known who was the lead booker?

Now my argument is that the pass Is for one child and one adult.

But surely it’s obvious that the pass isn’t for any child and any adult? Otherwise what’s the point? Multiple people could just use the same pass over and over ever week.

@BelindaBears had a look yesterday. It says one child under 5 or under 10 depending on the pass picked and all children regardless of age need to be accompanied by an adult over the age of 18. If it had specified one parent to pick I wouldn't have bothered. I have absolutely no interest in being the sole parent responsible for soft play 😂

YANBU. It's DD's pass, it's irrelevant who takes her AND as neither of you are named on it, refusing DH is ridiculous.

ring a manager on Monday. (If they're open)