I had a shed built by a local person a couple of years ago. Within a couple of days the window cracked. They came and replaced it and did a pretty poor job. The shed leaked and leaked and leaked. They came a few times to try to sort it and eventually after several visits removed the window and built a whole new side. This was after many many phone call which he ignored and ignored. Eventually he explained that he'd been in a bad place, his marriage had broken up and things had gone badly wrong for him. I was very sympathetic but said that he really must communicate with customers. Anyway - all seemed well.
A couple of weeks ago after some heavy rain I realised that it was leaking in another place. Really bad, at the back - in hindsight, because there was stuff at the back of the shed it may have been leaking all along, I don't know.
I have been phoning and messaging for a few days, no response. I have asked very politely for him to contact me as a matter of urgency, Finally said I did not want to take it further but that I would have no choice if I didn't hear from him.
So - aibu to pursue this? I don't know how - small claims court appears to be for money rather than for workmanship. I have spent so long trying to message and phone, I think he has blocked me now, on Facebook and WhatsApp so the only route I can think of is a legal one,
What do you think?