Don’t know if I’m in a foul mood today or if this isn’t actually ok?
slow draining in bathroom downstairs. It’s happened before, paid 200 to sort it, job done. The last guy said to call again if any signs of slow draining so it doesn’t worsen. The drains are shallow here. It began slow draining again over the weekend, so someone came out this morning. I explain to the guy it’s slow draining, he immediately said it might not be a drain problem but a problem with the plug hole. He knew someone had been out previously with the bigger issue they had to fix so frankly I found this patronising as fuck.
He then said he had to come in and turn the taps on. This didn’t happen last time (is that usual?!). He then told me that they were draining fine. I said that the problem is when the bath is used or the shower for a longer period and reiterated that there was a problem and we were happy to pay to look at the manholes. He then said there wasn’t an issue and there was nothing he could do and to try checking the plug holes. He left, I called the company, they were astonished he hadn’t gone into the manholes and he was asked to come back. He came back fifteen mins later, this time checked the manholes and agreed there was a blockage (no apology of course). He said he would try and fix it, and I said if you need anything just knock and I may be a couple of minutes as I have a baby. Next thing I know he’s in the house ?! No knocking just came into the house and into the downstairs bathroom turning taps on again. I shouted hello and he said it’s only me, then disappeared outside again. What the fuck?
Am I being unfair here or is he a total arsehole?