Sorry if this is not in the right place, posting here for traffic.... getting really worried and desperate for my mother in law and really could do with some help please...it's really getting her down and combined with other things the situation is pushing her to her limits.
Hello everyone, REALLY desperate for some help from anyone if possible please. Long story but my poor poor mother in law has a situation at her house and it's been ongoing for over a month now and it's driving her mad, totally understandably!! Anyway to cut a long story short (ish) a good few weeks ago she had some small bugs arrive at her house (not 100% sure where they came from) which she thought were fleas and tried to sort the situation herself (was too embarrassed to tell any of the family) anyway she just wasn't getting anywhere and after about 2 weeks gave in and phoned council exterminator (only told me as she had to book a hotel stay for the night as pest control said she had to be out of house for 24 hours and can't do anything online herself which has caused a whole other situation there🤦🏻♀️) The pest control guy came out did his thing and we thought great all sorted, but things got no better, a few days later called out a second company for second opinion. He turns up has a scout around, says she hasn't got fleas and a trip the doctors would be best. He didn't say anything else really. Mother in law went to the doctors and they said she has probably got body lice 😬. She was given cream treatment and tablets for that also doctor had asked for a sample of bugs to send off for analysis (follow up appointment is on Monday but she is at her wits end, also has breast cancer and going through tests to see if that's spread) Anyway fast forward to now (nearly 2 weeks on) the situation is no better for some reason, the bugs are just not dying!! Thinking it's not actually lice. Obviously the family have not been into her house or she into any of our houses while this has been going one so nobody has see this things. She can't take a photo of them as she doesn't do technology, no smart phone no wifi etc. She has decided to ditch her bed and get a new one so has dragged old mattress outside (by herself 😞) and my husband has yesterday gone up to her garden and managed to take photos of these tiny tiny bugs to see if we can identify them from googling (with no joy 🥹) also in the mean time getting on to a third pest control person, who was really good on the phone and said don't worry we will get this sorted send me a pic I will be around tomorrow blah blah blah. Not heard from him since sending the picture. Also have been in touch with rentokil and they are not interested until pest is identified but won't help identify!! Just really really hoping someone can help me try to identify so we can help her. I will post a picture but it isn't very good, they are so tiny! But it will give a bit of an idea hopefully 🤞🏻🤞🏻