Im ready for the truth here.
I recently sold a table with 4 chairs on FB market place, it’s a tall table so had bar chairs that are adjustable in height.
We had the table up against a wall so only used 2/4 of the chairs (as the other 2 were then under the table against the wall) and didn’t use the table at all for the past 6 months, hence selling it.
I listed for £85 but took £50 as the couple purchasing haggled down and I just wanted it gone.
They came to ‘view’ the table Sunday, loved it and then came back yesterday to collect.
Ive just had a message from them saying one of the chairs doesn’t stay up all the time if sat on, They sent a video so aren’t lying. It was one of the chairs we didn’t use so had no idea before selling, and they didn’t test the chairs when they came to view.
Considering they already haggled down to a point where most would have paid the same just for the table, AIBU to apologise but not offer a partial refund? I’ve always purchased on FB in a sold as seen manner so not sure what to do.