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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Complain to Tesco about cake past best before?

13 replies

bluefairylights · 16/01/2023 11:22

This is just silly nonsense I know.

Tesco delivery came this morning and as I was putting it away I noticed the pack of Mr Kipling cakes expired yesterday. I am 100% sure they are fine and that DH will still eat them.

Would you email Tesco to complain? I might get extra cake in next weeks delivery :)

YABU - Don't complain and eat your cake

YANBU - Do complain and have more cake

OP posts:
ZeroFuchsGiven · 16/01/2023 11:23

yeah just let them know, they will refund you.

Redglitter · 16/01/2023 11:23

Absolutely. You can whatsapp them. Their response time is great. I contacted them about an item recently. Got a refund & a £5 goodwill voucher

PadreIsland · 16/01/2023 11:23

Contact them, they’ll refund the cost without question.

ElephantInTheKitchen · 16/01/2023 11:24

I've complained for less before now.

Best before date is a quality issue not a safety issue, but they still shouldn't be sending them out.

I once found chicken on the shelves at Tesco that was a full week out of date. I took it to a member of staff for disposal... utterly negligent that it had been missed for so long.

MaverickGooseGoose · 16/01/2023 11:24

Yes, they will refund you.

neverknowinglyunreasonable · 16/01/2023 11:26

If DH will have them anyway and you still complain it sounds like you want to have your cake and eat it.

Millionaireshortbread0 · 16/01/2023 11:33

I what's appped tesco yesterday as opened an indate jar that had gone mouldy. I took photos of bar code, packaging, date and thr issue itself (I didn't expect anything just wanted them to check the rest of the batch ) but had a message back 10 minutes later apologising and refunding me for the product. I'd definitely message them to let them know as they should have things in place to prevent this from happening.

Frabbits · 16/01/2023 11:40

If you eat them and they taste fine, it's taking the piss a bit to complain, isn't it?

Best before dates are basically nonsense.

bluefairylights · 16/01/2023 11:42

neverknowinglyunreasonable · 16/01/2023 11:26

If DH will have them anyway and you still complain it sounds like you want to have your cake and eat it.

That's exactly what I want 😂Cake = life

OP posts:
Icannoteven · 16/01/2023 11:49

YANBU. Tesco are shocking with their use by dates. I have had so many things delivered by them that had very short dates on and a number of occasions where chicken had gonevout of date before the expiry. I won’t shop B there V anymore for this reason.

Vegetablesupreme · 16/01/2023 11:58

I'd complain on principle even if the cakes are still perfectly edible.

AtomicBlondeRose · 16/01/2023 12:00

I always complain if something’s far below what I would have chosen myself. Yesterday I got a chicken that was so bloody scrawny it looked like a rabbit! Whatsapped them and got it refunded straight away. No way would I have chosen such a skinny thing myself.

PadreIsland · 16/01/2023 12:00

ElephantInTheKitchen · 16/01/2023 11:24

I've complained for less before now.

Best before date is a quality issue not a safety issue, but they still shouldn't be sending them out.

I once found chicken on the shelves at Tesco that was a full week out of date. I took it to a member of staff for disposal... utterly negligent that it had been missed for so long.

😬

I can’t remember which supermarket it was (we have used 3 different ones), but on an online delivery we once had some gravy granules delivered that were over a year out of date! I only noticed because the packaging was bashed and really faded. How the picker sent them out I really don’t know.

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