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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think most people who phone for an ambulance could make their own way to hospital?

359 replies

fillmeup · 12/01/2023 22:13

Either by getting family or friends to drive them there or getting a taxi. Obviously if you’re on the floor with a broken hip etc and can’t be moved or had a severe stroke an ambulance is required but most people I’ve heard on the news recently talking about how long they have waited, I’ve seriously wondered why they waited 20 hours (or thereabouts) and didn’t just get a lift.

OP posts:
Princesspollyyy · 13/01/2023 11:24

@Pleasepleasepleaseno

Having a child with breathing difficulties - how could you think the difficulty parking excuses are anything to do with your situation??

Pleasepleasepleaseno · 13/01/2023 11:29

@Princesspollyyy because parking was the issue. I drove him to hospital rather than have the GP call an ambulance because I knew it would be quicker than waiting BUT the problem was not being able to park. If we were ever in that situation again I would 100% wait for the ambulance so we didn't have the parking issues. (Also if you do have a long wait for an ambulance there are worse places to be than a GP surgery where they have doctors and nebulisers) so my point was to people saying parking is not a reason to get an ambulance- it bloody would be for me now.

Princesspollyyy · 13/01/2023 11:30

Pleasepleasepleaseno · 13/01/2023 11:29

@Princesspollyyy because parking was the issue. I drove him to hospital rather than have the GP call an ambulance because I knew it would be quicker than waiting BUT the problem was not being able to park. If we were ever in that situation again I would 100% wait for the ambulance so we didn't have the parking issues. (Also if you do have a long wait for an ambulance there are worse places to be than a GP surgery where they have doctors and nebulisers) so my point was to people saying parking is not a reason to get an ambulance- it bloody would be for me now.

You're still not really getting it.

For serious problems such as breathing problems, the 'I can't park' issue is not aimed at you.

I'm not really sure why you replied. It's not relevant.

Princesspollyyy · 13/01/2023 11:31

@Pleasepleasepleaseno

Also, our GP surgery doesn't have nebulisers. Something I found out recently, and was shocked at.

Pleasepleasepleaseno · 13/01/2023 11:42

Well fair enough but the issue was the parking in my case. I wanted to drive him - the GP asked me if I had a car with me because if not he was going to call an ambulance. I CHOSE to drive because I knew it would be quicker. If I had that happen again I would call one rather than drive NOT because of the breathing issues but because of the parking along WITH the breathing issues. He WAS breathing but struggling. We needed help quickly and so my first thoughts were we'd be there quicker by car. I hadn't thought that doesn't really apply if you can't get out of the car. So really if you have someone that can't go in alone (like a child) then an ambulance is absolutely warranted if they need help quickly.

Pleasepleasepleaseno · 13/01/2023 11:43

And that's mad that your surgery doesn't have nebulisers. Can you complain? Surely that's a basic they should.all have. DS used 2 before the GP said we needed A and E.

babsanderson · 13/01/2023 11:43

I do not recognise this idea that you can park close to the entrance to A and E. Our A and E has ambulances around its entry. The car park is a walk away.

Pleasepleasepleaseno · 13/01/2023 11:44

Exactly. You can't park close in a lot of hospitals and in some you struggle to park at all.

Princesspollyyy · 13/01/2023 11:49

@Pleasepleasepleaseno

I guess I could complain, but I don't think it would do anything. My DS was having a bad asthma attack, we were at the GP surgery, I asked for a nebuliser, but the GP said they didn't have nebulisers there, and to take 10 puffs of the reliever inhaler instead as it essentially does the same thing.

I declined, as he was already taking the blue reliever inhaler constantly which was doing nothing.

Very frustrating x

LindaEllen · 13/01/2023 12:05

PinkPlantCase · 12/01/2023 22:16

The times I have needed an ambulance I couldn’t breathe. Should I have got a lift instead?

For goodness sake, OP said MOST people, not EVERYONE. Well done for using 999 correctly, but can you not comprehend that A LOT of people phone for an ambulance when they really don't need one?

babsanderson · 13/01/2023 12:09

I am sure plenty phone for an ambulance when they do not need one. A public education campaign that comi9ng in on an ambulance does not mean you get prioritised for treatment would help. Even on MN I see this myth being repeated.

PinkSparklyPussyCat · 13/01/2023 12:15

Princesspollyyy · 13/01/2023 10:57

@PinkSparklyPussyCat

Just because people can't afford the parking still doesn't justify it!!

Of course there will be people that think this entitles them to dial 999, but people's money situation is not the ambulance service's problem!!!!!!!!

Jesus Christ, I didn't say it did!

LuluBlakey1 · 13/01/2023 12:26

XenoBitch · 12/01/2023 23:29

Then there are many who turn up at A and E and have trivial injuries- cuts that don't even require stitching, or twisted ankle 3 days ago and it's still sore, sore throats, lost tampons, their bad back medication isn't working or are just absolutely drunk or on drugs and aggressive

I twisted my ankle last week. Tried to be stoic and keep going. Now have a broken foot. I need an x-ray, but can only access that through A&E. It is ok... I don't want to burden the NHS right now, and I can not spend 16 hours in A&E either (dog at home, and no one to look after them, also MH issues that sees me get sedated and put in a side room just for being in A&E... can't cope with it at all).

I think every A and E should have a minor injuries unit and people should be diverted to it by nurse as they arrive at A and E. There should be a £50 charge for the clinic. The people do not need to be at a hospital and should not have gone- so if they stay for treatment they should pay

Some do, but it is pretty much office hours only.
Also, and this from personal experience, if you go to urgent care/minors with self inflicted wounds, they wont treat you. They insist you need a MH assessment in A&E.
Most minor injuries are accidental anyway. Why should anyone be paying £50 for that? What would having to pay actually achieve? Are you wanting to filter out poor people? Let them have a festering wound and infection at home instead?

Drunks should not be allowed into A and E or collected by ambulances

They could be injured or in MH crisis. Being drunk leaves someone very vulnerable.

Non-necessary calls should not be taken to hospital

They aren't.

Mental health issues seem to result in massive use of police and ambulance staff. In the last two series of the police teams who deal with missing people- at least 50% of cases are mental health cases, people who regularly go off threatening to commit suicide, or upset, or drunk and depressed, or are vulnerable and the use of police and ambulance resources is huge with rarely an outcome that is not simply repeated again within days or weeks. The other two big user groups of police missing persons teams are dementia sufferers who get lost

Then what do you suggest? That ambulance and police just ignore them? There is often a deeper issue going on when people are repeat callers/missing persons.
I was one. I was under a special police scheme (that is now defunct as it was causing more harm than helping).

Sorry- I was a bit 'rambley' in my post.
I meant that anyone who has called an ambulance who didn't need to and is then diverted to minor injuries once at a hospital should be charged £50. Ambulances are not a transport to a minor injuries clinic. People use ambulances as transport and call 999 when there is no need instead of taking responsibility for getting themselves to minor injuries.

I understand what you say about mental health patients- I actually suggest that what we need are mental health services to prevent these crises, many are which are minor and short-lasting panics and could be calmed with conversation and support from a worker who knows the person rather than 999 ambulances. They would probably never get to the point of police. We can not be using 999 and ambulances for people who ring regularly because they feel scared/panicky/upset/are drunk again.

LuluBlakey1 · 13/01/2023 12:29

XenoBitch · 12/01/2023 22:52

I called 999 last year as I thought I was dying. Turns out it was a panic attack, and I did try and cancel it, but they showed up anyway. Lovely paramedic and student (I was her first ever patient). Did some basic obs and reassured me. No need for hospital. Not every ambulance that attends someone takes them to hospital. The more advanced paramedics can even stitch wounds in your own home.

The long waits now are because people are not getting discharged or moved on from A&E, so people can not be admitted, so the paramedics can not move on to their next job.

You didn't need an ambulance- they are not there to deal with panic attacks and comfort people who feel panicky/sad/ or are drunk and depressed. There should be better mental health services.
They are there to move potentially life-threatening illnesses/accident cases to hospital and stabilise them to get them there safely.

Mardyface · 13/01/2023 12:36

LuluBlakey1 · 13/01/2023 12:29

You didn't need an ambulance- they are not there to deal with panic attacks and comfort people who feel panicky/sad/ or are drunk and depressed. There should be better mental health services.
They are there to move potentially life-threatening illnesses/accident cases to hospital and stabilise them to get them there safely.

You shouldn't NOT call an ambulance when you think you're having a heart attack. You should call one, because heart attacks can kill you. If it turns out to be a panic attack, bloody great. Very irresponsible all this bitching about people calling ambulances when they need them.

babsanderson · 13/01/2023 12:39

@LuluBlakey1 You are minimising mental health problems.

I may be wrong, but I suspect a lot of ambulances needlessly called for are by parents for children panicking.

MyLittleSausageDog · 13/01/2023 12:39

PinkPlantCase · 12/01/2023 22:16

The times I have needed an ambulance I couldn’t breathe. Should I have got a lift instead?

Obviously not 🙄 She said most people, of course there’s exceptions.

PurpleNebula84 · 13/01/2023 12:54

Got to see a local A&E and Urgent Care Centre the other day when the ambulance strike was on - was the quietest I'd ever seen it for a long time (I was there in a professional capacity) - so quite clear a lot of people unnecessarily use an ambulance as a taxi, and incredibly due to a strike, their ailment isn't seemingly as urgent without a big yellow taxi being on offer.
The ambulances were still bringing patients that were quite clearly medical emergencies, and none of the crews were complaining that they were struggling to get to those in need because of low staff numbers - it genuinely did seem that people were thinking "oh well if I'm not going to get a free ride, I won't bother/it'll wait".

Fam23 · 13/01/2023 13:25

Sturmundcalm · 13/01/2023 07:04

why would a taxi agree to take someone who is bleeding/vomiting/in the process of having a heart attack???

and some people are so dismissive of other people's reality - if you don't have money or a car or friends who have a car then what are you supposed to do when an urgent medical situation arises? i worked for a taxi company years ago and the vast majority of users of taxis were people who were in that kind of situation - couldn't afford to run a car, didn't know anyone who could afford to run a car, lived in an area with a crappy bus service.

And this is when the patient should call an ambulance, of course a taxi shouldn’t take a patient who fits into any of these categories 🤦🏼‍♀️.

Fam23 · 13/01/2023 13:26

Fam23 · 13/01/2023 13:25

And this is when the patient should call an ambulance, of course a taxi shouldn’t take a patient who fits into any of these categories 🤦🏼‍♀️.

The above reply is meant for the first sentence.

Endlesssummer2022 · 13/01/2023 13:31

I live not far from a hospital and Me, DH and my kids almost got run over crossing the road by some bloke who was driving his friend to A&E at speed and ran a red light. He shouted out of the car ‘sorry my friend is bleeding!’ as he screeched past after we screamed at him.

wonkylegs · 13/01/2023 13:31

Scarecrowrowboat · 13/01/2023 09:50

Just curious, if you drive someone to hospital and they've say broken their leg or lost consciousness on way over, can you park in the ambulance bays? How does it work? The hospital car park is downhill from a&e and no loading bays on that side of hospital just a small ambulance bay. What do you actually do if you've driven someone to hospital that can't take themselves into A&E?

I've had to do this twice once with my own child and once with a friends, very serious injuries, car was quicker and easier than an ambulance in both cases, also kids are pretty easy to scoop up.
Both times, pulled up at the entrance got somebody (staff) to help take the child inside gave a brief overview of what had happened and then jumped back in the car and went & parked it (once legally as it was easy but the other time there was nowhere proper to park so I abandoned it somewhere out of the way on a verge & got a ticket but didn't really care) and then raced back inside.

Scarecrowrowboat · 13/01/2023 13:36

Thank you @wonkylegs

babsanderson · 13/01/2023 13:42

@wonkylegs Glad they allowed it at your hospital. They do not at mine. And I could not afford a ticket. I have dropped people off who can literally pop out of the car in seconds by stopping on the road passing A and E (so road cars go along to get to other bits of the site). But you cant stop there and get out and take someone into A and E.
There are officially two drop off car spaces instead. But now ambulances wait so long I have never seen them empty. They always have an ambulance in them.
I found it very stressful to stop and drop off a friend on the road who had been to her GP and was being admitted to hospital through A and E. I then parked up about 10 minutes walk away and joined her in the waiting room. But she could walk okay, you could not do that with a child or someone at all confused or frail.

OoooohMatron · 13/01/2023 13:48

I remember doing an antenatal class at the hospital when I was pregnant with DS and one woman said she'd be calling an ambulance when she went into labour "because its free init".